The Home Depot - Bellingham, WA

Seems like it’d always hard to get the help you need, but today especially. Waited 15 minutes for someone to come cut wood & no one ever showed up. The associate that called for someone to help was unbothered & replied “hopefully someone will come” and left it at that instead of seeing it through that we got some assistance. Wound up leaving my entire cart & went to Lowe’s instead of spending money where they don’t give a damn

Matt G helped me. He was very friendly, initially a different employee was trying to help in plumbing... Matt took initiative and came to help as it didn't seem that the other guy knew what I was looking for. His customer service was amazing and worked with my shenanigans, glad to see there are still a few out there. Thanks Matt!!!

Tonight, around 8 pm, Adam and Sarah went out of their way and personally checked out 107 pavers and made sure every one of them were perfect. Thanks, my wife really appreciated that.

Bellingham Home Depot is awful!!! The store manager is argumentative and has no customer service skills. I purchased bagged bark and then it went on sale. I went in to get the sale price for my order and the manager said to due so I would need to go home, scoop up all the bark I already spread, put it back in the bags and then bring it in and he would then credit me back the for the discounted price. I laughed and he said, no I'm serious... LOL you just lost my future business, Home Depot!!!!!!

Judy Ebenal really helped us a lot. She went out of her way even after we left the store to find us some roller shades for our custom window. Not only did she find exactly what we were looking for, but she saved us a lot of money too by looking at the shades that were on sale. The quote we got at another business was 4 times more the cost. Thank you Judy!

Store is very clean & organized. Friendly & helpful staff. I had to ask for help finding a patio screen door & an employee from a different department lead me directly where I needed to look. Another employee gave me advice on which screen would be best for my needs. Check out was super easy & the staff was great

Una experiencia de compra excepcional

Me gustaría compartir mi experiencia reciente en The Home Depot. La tienda ofrece una amplia variedad de productos para mejorar el hogar y el jardín, desde materiales de construcción hasta herramientas. Los precios son competitivos y la calidad de los productos es excelente.

Dehlores was super helpful in the garden center there. She let me know which plants were best for my patio as it is partially shady. I appreciated she took around 20 minutes out of her day just for my situation, and they don’t get tipped there. A good review was the least I could do. Thanks!

Make sure you talk to someone in the actual department. Customer service doesn't know anything. I called ahead to see of they could cut trim board for me since I had my car, not my truck, and she said yes. Go out of my way to get there, finally find someone to help, and he tells me the saw is down. Just lazy people.

I had a wonderful experience at the Home Depot in Bellingham last night. From the moment I walked in, I was greeted by friendly faces and a warm atmosphere. The staff went above and beyond to ensure I found everything I needed. I was particularly impressed by how helpful the employees were. I highly recommend stopping by this Home Depot. The Friday night team truly exemplifies excellent customer service!!!!

Edit: just went to Lowe’s after going to Home Depot and had an amazing experience with the man working in the doors department. They are always so helpful. Not planning on ever coming back to this Home Depot as this was the last straw for us.

Unfortunately my boyfriend and I both have had very bad (or just subpar) experiences here every single time we come. We have come here literally hundreds of times (unfortunately) and spent thousands of dollars here. Nobody will offer help, they will literally watch as you struggle with something and then walk away. I’m sure it is a management issue, but I have truly never had so many poor customer service experiences in a row ever.

The most recent bad experience was with who I believe is the manager of the door sales department. My boyfriend has now had 2-3 experiences with an older guy who sits at the desk in the door department. Both times he gave zero insight and was negative, not even looking up from his desk (I watched the interaction). My boyfriend politely thanked him and honestly his whole demeanor and attitude was just insufferable. I don’t typically review businesses this negatively because I know people have bad days but when our experiences are this bad almost every single time (and twice with this individual now), I am going to review them. Even though I have bad days at my very stressful job, I am still kind and helpful to people. I expect the same of others.

I always chose Home Depot over Lowe’s. Staff is always so much more professional and knowledgeable. But I’m getting very uncomfortable shopping in this store due to safety concerns. Big dogs in narrow aisles. This rainy weekend there was a man walking his GS in the store. He wasn’t shopping, he was just walking his huge pet. Does Home Depot value his costumers safety and comfort to shop? Doesn’t seem like it. Didn’t Home Depot already experience dog attack where a person’s face was bit? Are you waiting to loose some of your customers and face a law suit? How about people who are afraid of dogs? How about people who have allergies? Why would you want employees to pick up dog shit and wipe piss? And what kind of a person brings his pet to be walked in the store?

I recently had the pleasure of working with Mike from the electrical department at Home Depot, and I can't say enough good things about him! Mike truly goes above and beyond to help his customers. From the moment I asked for assistance, he was attentive, knowledgeable, and genuinely cared about making sure I had everything I needed. He took the time to explain all my options, answered all my questions, and made sure I left feeling confident about my Nema 14-50 project. It’s clear that Mike is dedicated to providing his best to customers, and he made what could have been a stressful day at the Depot much easier. Thank you, Mike, for your exceptional service!

I prefer home depot over lowes...much better service and I always use behr paint which I think are a superior product for a competitive price

Great deals and the staff are really friendly considering they risk there life to stop people from robbing them constantly. They are always willing to help find a product even though every time I ask they are already in the middle of doing another task. Very fortunate to have staff of this caliber.

Brenden was very helpful in the lighting department. We had asked another employee but he took us to 3 different spots before we found what we had shown him we were looking for.

Me and my grandmother came in for insulation board, and an employee, Forest, was more than helpful! Their customer service was outstanding, helped us cut the board and load it into our cart. They were a great conversationalist and funny too! Brightened up both of our days! Hope to see good people like them kept on staff:)

Angus helped us today with our trim and flooring and he was very helpful! He made sure we had everything we need and we had a great experience.

5 stars for Brenden in the electrical department at the Bellingham Washington Home Depot.
We needed a few electrical parts, and what we needed was locked up. I went to get help and Brenden who works in the electrical department came to help us. Not only did he unlock the door but he looked in our basket and saw that we had the wrong kind of cover for the type of duplex we were putting in for an outdoor project.
He walked us through everything and then actually walked us to another department where we had to purchase something else, then he scanned all our merchandise for us at the self-checkout! It's been an extremely long time since we received that kind of service from any big box store. Kudos to Brenden!

We purchased blinds and were waiting for someone to cut them. Someone came by and was very nice and cut one set but then he took a phone call and we were kept waiting for at least 15 minutes while he was talking to someone on the phone needing Home Depot help. Nathan came by and was very gracious and helped us immediately. He was very friendly and t turns out was the manager. Highly recommend him!

I have always encountered friendly, helpful employees here. And today, William was very helpful loading my items at curbside pickup just now. Thanks!

This is a fantastic Home Depot with plenty of selection and very kind and helpful employees! Highly, highly recommend :)