The Home Depot - Topsham, ME

Great pro desk, especially Dustin, who's helped me with getting set up and getting a good price on a table saw. My go to Home Depot.

"Returns made without a valid proof or purchase may be refunded as a Store Credit at the lowest advertised price."

Taken right off of their website, but don't believe it. The store will not honor their own policy. When I tried to exchange a Christmas gift for store credit, I was denied and treated with rudeness and smugness by Elisa, the shift manager.

After dealing with the nightmare that is their customer service team for over an hour, I could not get anyone at Home Depot to admit that there is a clear contradiction between their written return policy and reality.

** Update: Adding another star because The Home Depot finally agreed to give me a store credit, but only after I filed a complaint with the Better Business Bureau**

Many thanks to Ellie at the service desk on topsham me. She took care of my return on a hybrid water heater. She went out of her way to make this visit seamless!! We need more people like her ! Many thanks .

I have been battling with the Topsham store for almost 3 weeks now. I ordered a shed. I have been on chat and been into the store twice because it did not have screws. It’s been laying in my yard for two weeks getting disgusting and wet. Last time I came in I was told screws would be mailed to me within 7 to 10 days which is unacceptable. I emailed the pro department yesterday and they told me that I have to bring in the old disgusting shed to get a new one ordered and delivered? Why did they not tell me this three weeks ago? Why did they tell me that they were ordering screws for me? This is unacceptable. You want me to pack up a useless shed into a trash bag and drag it into the store without a box in my car so I can get a new one shipped to me what in the world are you going to do with this shed? Throw it in the trash at Home Depot? Why did you tell me I would get screws in the mail? Is Home Depot really that broke but they can’t make this right for the customer so I will continue to shop there? I just purchased a home I have purchased so many items there. I can’t imagine Home Depot fighting over a $100 shed for this long. The amount of time this has caused me and stress stress is absurd. I guess I’m out $100 because I’m not coming in that store ever again about this shed and you have lost my business for a very long time because this is going to have to go in the dumpster and I’m going to be $100.

I love Home Depot in the sales. They’re always too good to pass up. I’ve gotten all my tools for a good price at the right time.

Dealing with a broken water heater and no hot water is no fun. I spoke today to Vicky, who is an expert and giving all the information of person could possibly want or need on my Home Depot offers for water, heaters and services related to them. Talking to her today was the absolute highlight of my day as she was able to give me information regarding replacing a water heater. I know she doesn’t know and I may have just been a random customer. I want Home Depot to know how appreciated speaking with her today. Reviews are not always positive, but this one is intended to be nothing but as I do not have enough good to say. I hope Home Depot greatly appreciates you and you know that you are appreciated by people that you don’t know!

This is a huge store like a typical HD. I can't think of a single time when my wife and/or I have not found what we needed or wanted at the Rockland store. I only have compliments and high recommendations for this store. The company is very well managed.

Home Depot’s strength are the wonderful and helpful staff. Topsham excels. This is what saved this from a three star rating. I had a cart full of items, went through self pay and then found out there’s no Apple pay. No signs, no warning. Was directed to customer service where confusion reigned. All major stores take virtual payment. Home Depot has to figure this out or I will be forced to head to Lowe’s after 20 years.

Trees are getting more and more expensive. They didn't have much in the way of home goods which was a disappointment.

There ok, jbut if you want anything, thats a large amount like I needed 20 30 x 80 doors and they wouldn’t even try to come up with them for me. They told me I would have to drive from Home Depot to Home Depot and pick them up what I could anyway and thats why I use lowes because they actually try to help you out not just say I can’t help you

We visit this Home Depot location often, and the service is always excellent. But while purchasing a new barbecue grill last weekend, we received some of the best service ever from a phenomenal associate named Trish. Not only did she help us load our grill into our car with a friendly, kind personality, but when it got a bit stuck: she offered to drive it to our house after her shift. (We made it fit, so no worries!) Trish is an absolute rock star, and we were so impressed by her amazing kindness and outstanding customer service. Thank you to Trish and the entire Home Depot Topsham crew: we are so lucky to have you all in our community!!!

One very important thing to note: due to the construction you have to go into the Topsham Fair Mall a different way and take different roadd to get there, almost like going around a large city block, just to be aware. This place has everything. It is at thexTopsham Fair Mall. People are helpful and friendly. Great home improvement store, garden center, lumber, tools, hardware, lighting etc etc as you are aware though everything has gonecup in cost, especially lumber plywood, sheetrock building supplies in general. They have a huge parking lot and contractor area.

People working there are always available, but self checkout is sometimes your best 2nd option. Takes awhile to get checked out. Only four and 2 are card only. Usually only the one cashier at the end is open . Lumber stuff usually. Line gets long and arduous. 50/50 closet one around work.

Joyce at the Topsham Home Depot was So WONDERFUL tonight! I was at home in Bath trying to push an order through for 3 appliances and needed help due to technical issues. My husband and I drove over to Topsham. We found Joyce. She was wearing so many different hats covering several departments, covering a dinner break and running the service desk! She delivered service with a smile, but most of all her KNOWLEDGE! She was well rounded in all aspects of each department. She knew her stuff! I hope the store manager knows how lucky they are to have her!! I am rating my experience 5 stars. Hold onto your tenured employee’s and reward Joyce with some type of incentive! She is the foundation of your success!

We went to Home Depot in Topsham Maine today on Memorial Day, we had a very friendly and knowledgeable employee help us, which was also a Veteran. He answered every question we had and found what we needed. His name was Richard and he helped us in the plumbing section. Great job Richard and thank you for all your help today

Typical home depot. I use the website to find stuff in stock and where it is kept. Easier that way.

I filled out a form online to get a fence put in but was never contacted. I went to the store to ask and they put me through the same exact online form and same results, no contact. I'm giving it 3/5 because they're still a standard Home Depot that has everything you need but I would just avoid if you want them to put in a fence