Logo of Lowe's Home Improvement

Lowe's Home Improvement - Yakima, WA

  • 2235 Longfibre Rd, Yakima, WA 98903
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Lowe's Home Improvement, located on Longfibre Road in Yakima, Washington, we pride ourselves on our extensive range of services designed to meet both residential and commercial needs. Our expertise spans roof deck repair, roof coating, and gutter installation, allowing us to manage complex projects from inception to completion with precision and care. Our well-coordinated team is dedicated to delivering durable and high-quality results, ensuring that every detail is meticulously attended to. We understand the importance of organization and consistency in our work, which is reflected in our commitment to providing long-term value for our clients.

Whether you are enhancing your home or undertaking a larger commercial project, we are equipped to support you every step of the way. Our ability to navigate intricate jobs thoroughly sets us apart in the Yakima area and beyond.

What people say about “Lowe's Home Improvement”?

Customer feedback for this location of Lowe's is mixed, highlighting both exceptional service experiences and significant shortcomings in customer assistance. While many patrons praise the helpfulness and friendliness of staff members, others report poor communication and a lack of responsiveness from employees. Instances of rudeness and inattentiveness at the paint counter and during general inquiries have been noted, indicating that customer service can be inconsistent. Despite these issues, many customers appreciate the range of products available and express their loyalty to the store.

What Users Like The Most

  • This Lowes has been awesome to deal with.
  • Paula was very informative and knowledgeable in the products plus just an absolute sweetheart.
  • I love the helpful staff. They know where things are located.
  • They were very helpful; old employees come up and help me.
  • Lowe's is the go to place for my hardware needs.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Good 4.0
Out of 14 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Derrick
Jul 8, 2025

Free air pump for car tires or anything needing air. ONLY PLACE I. YAKIMA THAT OFFERS FREE AIR FOR CAR TIRES!

Dallin Smith
Jun 27, 2025

This Lowes has been awesome to deal with. We work a lot with the pro desk for our business and we deal a lot with Nathan. Nathan is the best customer service representative I have ever come across and all my years. My guy deserves a Nobel peace prize. All the employees have been great. But especially him. This location is awesome.

Metalenium
Jun 1, 2025

Went in to buy 5 gallons of primer. I went to the counter where the associate was wiping down a paint bucket. Stood there for a few minutes then he acknowledged I was there. All he said with a poor attitude is it's going to be a while! and Went back to the bucket he was cleaning. I looked at a new tool on the counter while I was waiting. He eventually came over and asked what I needed. I asked if he could shake the primer for me. He said since it isn't paint it does not need it. I said ok well that's all I needed I guess. He huffed and puffed back to the bucket he was working on. His badge said his name is John B. It's really disappointing to have such a bad experience. I stopped going to Home Depot for similar situations. Hopefully someone sees this message and addresses the behavior.

Jennifer Mcguffey
May 1, 2025

I ordered a plant from them and they have been so pleasant. The detail were perfect, the plant is for my zone. And I'm so stoked to get it and plant it. Thank you so much.

Lou Brauer
Apr 6, 2025

My dog loves Lowes, and trust my dog. She even dropped a huge load in the middle of an aisle at the Orange Competitor's, which told me everything.

Bob Anderson
Mar 19, 2025

Needed help at the paint counter which is across from customer service. Pressed it twice and listened to pa announcement for help but no one showed up. None of the five employees visiting in customer service offered any help. Seems like this an ongoing problem at Yakima Lowes after reading previous reviews.

aafleming2013
Mar 7, 2025

Went to Lowe’s today with the intent of checking out some LVP flooring I intended to purchase and wanted to see in person. I wandered around for a while then saw a sign that said “Need help? Press button.” There was no button. I walked around more and saw another sign, but again there was no button. I spotted an employee and asked for help. I pointed out the help signs and asked why there were no buttons. He ignored this and said “Can I help you ma’am?’ I asked again about the buttons and he said “MA’AM CAN I HELP YOU?” in a loud voice. I told him not if he was going to be rude, and walked away. He called after me “The button is broken!” Clearly it gave him more satisfaction to ignore my frustration than to say, sorry the buttons don’t work, at the beginning of the conversation. I guess the takeaway here is that Lowe’s employees are extremely delicate and will become angry at any hint of dissatisfaction. I’ll get my flooring and other products elsewhere.

Erin Wilson
Mar 2, 2025

Love this store! Paula was very informative and knowledgeable in the products plus just an absolute sweetheart. She got us on track ASAP and made it super easy to find what we needed at such a great price.

myzlyn56
Feb 24, 2025

I love the helpful staff. They know where things are located and which items might work better for my project

Brian Ziegler
Jan 14, 2025

They were very helpful old employees come up and help me that I've seen as if I needed any help and what I was looking for and they show me the right do I needed so good employees

GUILLERMO CHAVEZ
Nov 10, 2024

Sam is great all around here in Yakima Washington he has not only been helpful at lowes but has been courteous offsite as well he has answered product questions for on behalf of my parents there instore as well as elsewhere in the community bless him and the employees that work with him great guy

Patti Butler
Sep 30, 2024

Very friendly helpful staff. Always greeted when I go in & 8 of of 10 times get an employee that will answer my question. Plus they still tint primer. :)

Jodi Hughes
Aug 14, 2024

Lowe’s is my go to for all my home projects.. their prices are very reasonable…whatever I need is always in stock..customer service on the floor is a bit lacking.. hence 4 stars…

Mark Sawyer
May 24, 2020

Lowe's is the go to place for my hardware needs. They support our veterans like myself and there is always someone to answer questions when I'm there

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  • 2235 Longfibre Rd, Yakima, WA 98903
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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