Logo of Lowe's Home Improvement

Lowe's Home Improvement - Wytheville, VA

  • 185 Dominion St, Wytheville, VA 24382
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Lowe's Home Improvement, located in Wytheville, Virginia, we specialize in a comprehensive range of roofing services, including roof installation, roof deck repair, and roof waterproofing. Our expertise allows us to tackle both residential and commercial projects with confidence, ensuring that each job is executed with precision and care. We pride ourselves on our ability to manage complex projects from start to finish, demonstrating exceptional organization and attention to detail. Our team is dedicated to delivering durable and high-quality results that provide long-term value for our clients.

Whether you need a new roof or repairs on an existing structure, we are equipped to meet your needs effectively. Our commitment to thorough project coordination ensures that every aspect of your roofing project is handled seamlessly. We serve Wytheville and the surrounding regions, making us a reliable choice for your home improvement needs.

What people say about “Lowe's Home Improvement”?

{
"summary": "Customer feedback about Lowe's is mixed, with notable strengths in product availability and knowledgeable staff, but significant concerns regarding customer service and assistance during busy times. Many reviews highlight helpful employees who provide excellent advice and support, creating a positive shopping experience. However, several customers experienced long wait times for assistance, leading to frustration, especially when handling heavy items. Communication issues, such as not being informed about wait times and limited availability of necessary carts, also contribute to a more critical view of service quality.",
"liked": [
"Staff was extremely helpful and understanding, providing exactly what I needed without trying to upsell.",
"Employees are very knowledgeable and always willing to help with various home improvement issues.",
"Lowe's has a complete line of products available for remodeling projects, and they often have items in stock.",
"Customer service during stressful situations is commendable, with employees going out of their way to assist.",
"The store is clean and well-organized, making it easy to find items quickly."
],
"disliked": [
"Had to wait an hour for help loading heavy items, which was frustrating.",
"Customer service was lacking, with staff not available when needed for assistance.",
"Some items are overpriced, and there are complaints about the unavailability of carts for large purchases.",
"Communication about availability of assistance and wait times was poor, leading to a negative shopping experience.",
"Staff quality varies greatly, with

Recommended Reviews

Overall Company Rating
Good 4.1
Out of 16 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Angela Lawson
Jul 29, 2025

I just came home from Lowes in Wytheville after making a special trip (30 miles round trip) to buy pea gravel. I purchased 15 bags and waited for an hour with no one coming to load it for me. I tried to do it myself, but it was just too heavy for me. I asked for a refund at customer service and was told the loader was at lunch. Only one person can load in that store? And why didn’t the sales associate tell me that? I’m taking my business to Home Depot from now on. I wasted a trip and a couple of hours on the attempt, but won’t go back.

JT Ask Me
Jun 18, 2025

Staff was extremely helpful, even had some customers help out due to some issues. Staff was very understanding, knowledgeable where and what I needed, didn't try to upsell me on more expensive items did show them but wasn't pushing them stuck to what I was asking for immediately plus ordered what I needed that was out of stock that day. Thank you to all the staff here to help out a individual like me and be able to feel as I am not being pushed, persuaded to purchase something I don't need, and having almost always items I need in stock.

Mitch Stevens
Apr 24, 2025

Received excellent advice from Ryan regarding our toilet issue. Which we needed. Very knowledgeable employees. This is a very clean store as well

mohd mushraf
Apr 9, 2025

We have had a great experience with Lowe's. Since our hotel is under renovation, we visit almost every day. Matt, Jay, Nathan, and Steve provide exceptional customer service. These guys always work hard, and I've seen them for a long time—they've always treated me well. They are the best employees at Lowe's.

Jason
Mar 5, 2025

Lowe’s has anything you can think of if you’re working on a project that needs any type of material. Go visit’s them, they have wonderful live plants to chose from.

thomas corvin
Feb 11, 2025

This is a great store . Several good department specialist in the store as well. As far as their corporate decisions on in stock merchandise puzzles me at times and the mark-up on merchandise is a little on the higher side still yet . It's a very needed store for wytheville. We shop here often if we drive that direction.

James Overdorff
Jan 7, 2025

Lowe's in wytheville is ok, For quick common needs. If you want a better selection go to the Galax store. They seem to have better service also.

Brett Rogers
Nov 30, 2024

Moses great for all your home improvement remodeling needs the store is Big be prepared to do a lot of walking if I had anything to suggest for improvements I would say they need more motorized carts for seniors and people on disability

Jess
Nov 11, 2024

Ok for the most part.. Some things are a little more pricey than others.There's a few friendly employees willing to help normally. However they don't always give u a chance to link the order to your phone or email. Nor do they want to scan ur Member ID and the lumber end never has any carts to use for big items like plywood or 2x's because the employees are always using them!!!

Stagger Lee
Oct 7, 2024

OK, I suppose, if you don't need help in any way. While there are a couple of notable exceptions, the staff is largely in need of being allowed to collect unemployment benefits. Went there to spend around $3,000 on plywood, roofing and other goods and had to wait an hour for someone to come help us. The help consisted of hauling a pallet of shingles to just outside the door and giving us a price on a pallet of plywood. I am debating whether it's better to drive an extra half hour to 45 minutes to go to a different Lowe's or a Home Depot.

Christina Elizabeth
Jul 29, 2024

Didn't miss a beat when the power went out. Friendly staff helped me select and load a window unit AC.

katy gullett
Jul 6, 2024

Everything was great but this review is especially for Cheyenne in pick ups/customer service. I ended up locking my keys and phone in my car and she immediately called a local locksmith and I just really appreciate how nice and helpful she was during that stressful situation. Thank you

Janet Linkous
May 30, 2024

I ran in for a couple of items and found them quickly. The restroom is nice and clean. I browsed through the garden shop to look at bedding plants. I got healthy squash and zucchini plants that are thriving at home now. Parking was easy. Checkout was self-service and quick and easy.

randall horne
May 22, 2024

Lowe's continues to amaze me with the complete line of products available.
Every time I need something for my remodeling project, they have it in stock
When I need help finding something, anyone, no matter what department knows, we're to find it.

Maggie Riggle
Apr 3, 2022

Hey Lowes, I've noticed your prices for the very same flower pot from 2 years ago has doubled, and the prices of your flowers have almost tripled. I promise u I will not pay that for flowers that aint going to live past Oct of this year . Are you really for the customer now days???

BL
Jun 6, 2021

We were looking at options for doing a kitchen make- over and Debbie, in the cabinet department, came up with some brilliant suggestions! She was so helpful!!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 185 Dominion St, Wytheville, VA 24382
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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