- 185 Dominion St, Wytheville, VA 24382
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Metal Roof
About the Business
At Lowe's Home Improvement, located in Wytheville, Virginia, we specialize in a comprehensive range of roofing services, including roof installation, roof deck repair, and roof waterproofing. Our expertise allows us to tackle both residential and commercial projects with confidence, ensuring that each job is executed with precision and care. We pride ourselves on our ability to manage complex projects from start to finish, demonstrating exceptional organization and attention to detail. Our team is dedicated to delivering durable and high-quality results that provide long-term value for our clients.
Whether you need a new roof or repairs on an existing structure, we are equipped to meet your needs effectively. Our commitment to thorough project coordination ensures that every aspect of your roofing project is handled seamlessly. We serve Wytheville and the surrounding regions, making us a reliable choice for your home improvement needs.
What people say about “Lowe's Home Improvement”?
{
"summary": "Customer feedback about Lowe's is mixed, with notable strengths in product availability and knowledgeable staff, but significant concerns regarding customer service and assistance during busy times. Many reviews highlight helpful employees who provide excellent advice and support, creating a positive shopping experience. However, several customers experienced long wait times for assistance, leading to frustration, especially when handling heavy items. Communication issues, such as not being informed about wait times and limited availability of necessary carts, also contribute to a more critical view of service quality.",
"liked": [
"Staff was extremely helpful and understanding, providing exactly what I needed without trying to upsell.",
"Employees are very knowledgeable and always willing to help with various home improvement issues.",
"Lowe's has a complete line of products available for remodeling projects, and they often have items in stock.",
"Customer service during stressful situations is commendable, with employees going out of their way to assist.",
"The store is clean and well-organized, making it easy to find items quickly."
],
"disliked": [
"Had to wait an hour for help loading heavy items, which was frustrating.",
"Customer service was lacking, with staff not available when needed for assistance.",
"Some items are overpriced, and there are complaints about the unavailability of carts for large purchases.",
"Communication about availability of assistance and wait times was poor, leading to a negative shopping experience.",
"Staff quality varies greatly, with
Recommended Reviews
I just came home from Lowes in Wytheville after making a special trip (30 miles round trip) to buy pea gravel. I purchased 15 bags and waited for an hour with no one coming to load it for me. I tried to do it myself, but it was just too heavy for me. I asked for a refund at customer service and was told the loader was at lunch. Only one person can load in that store? And why didn’t the sales associate tell me that? I’m taking my business to Home Depot from now on. I wasted a trip and a couple of hours on the attempt, but won’t go back.
Staff was extremely helpful, even had some customers help out due to some issues. Staff was very understanding, knowledgeable where and what I needed, didn't try to upsell me on more expensive items did show them but wasn't pushing them stuck to what I was asking for immediately plus ordered what I needed that was out of stock that day. Thank you to all the staff here to help out a individual like me and be able to feel as I am not being pushed, persuaded to purchase something I don't need, and having almost always items I need in stock.
Received excellent advice from Ryan regarding our toilet issue. Which we needed. Very knowledgeable employees. This is a very clean store as well
Company Locations
Branch Offices
- 185 Dominion St, Wytheville, VA 24382
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Metal Roof