- 3620 State St, Grand Island, NE 68803
- Industrial Roofing
- Financing Available
- Locally Owned & Operated
- Metal Roof
- Slate Roof
About the Business
What people say about “Menards”?
Customer feedback indicates a mix of satisfaction and frustration with Menards. Many shoppers appreciate the knowledgeable and friendly staff, highlighting positive experiences in finding items and receiving assistance. However, several reviews reflect significant dissatisfaction regarding customer service, especially during the checkout process and in handling warranty issues. Delivery service and communication are areas where customers feel improvements are needed, particularly when it comes to staff availability and efficiency.
What Users Like The Most
- The salesman was excellent and we ended up deciding on a new front door.
- Staff are always friendly and ready to assist you.
- This store has the best service I have ever had in 20 years.
- Fernando was polite and helpful.
- Lee that works outside yard is great! Came to help without being asked.
What Users Like The Least
- I had to do it myself and was told it was my job to bring an item number.
- The sales person was very rude also yelled at her coworker.
- Trying to get help loading from a forklift driver is another story.
- The manager listened and told me that I had lost my money.
- You’re at the mercy of Whirlpool’s warranty program after a week.
Recommended Reviews
Got to check out and no sticker on item. Checker did not know and 3 other people came over and no one knew. I was told by management at checkout it was my job to bring an item number to the checkout. 4 employees and I walked clear back to garden center got the name of the item and cost befor discount. Walked all the way back and gave the the information. Garden block for $3.58 befor rebate. I am a 70 year old woman at what part of being an employee to help customers are your employees doing there job when I as a customer had to do it. Upset, very, may start shoping at Home Depot.
This may well have been the first time I did not find what I needed. The salesman was excellent and we ended up deciding on a new front door. His expertise was excellent to say the least.
Usually aint bad but when i went to gey. Curtain rod they were so heavy on the rack they were on when i was looking at them they broke the particle bord on the back the price thing flung up and hit me in the eye. I didnt see any employees in the area to report it to. My kid was fussing so i left. Please look into the weight on those rods.
Company Locations
Head Office
- 3620 State St, Grand Island, NE 68803
- Industrial Roofing
- Financing Available
- Locally Owned & Operated
- Metal Roof
- Slate Roof