- 807 Claude Rd, Grand Island, NE 68803
- Commercial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “McElroy Service Experts”?
Customer reviews for McElroy Services reflect a mixed sentiment. While many customers praise the professionalism, knowledge, and promptness of the technicians, a few express serious dissatisfaction regarding service quality and communication. Positive reviews highlight the thorough inspections and honesty of the technicians, contributing to effective HVAC maintenance. However, negative feedback points to instances of unprofessional behavior from certain technicians, leading to a lack of trust and frustration among some customers. Communication with the office staff is frequently noted as efficient, yet the service experience can vary significantly.
What Users Like The Most
- I appreciate the honesty, attention to detail, and how they always take time to explain what they’re doing.
- These guys are knowledgeable, honest, and hard working.
- The team from McElroy including Office Staff, Managers, Installers, and Service Technicians have been exemplary.
- Had Adam Wagner come do our air conditioner and furnace checkup. Came at the beginning of the two hour window, was very professional and friendly.
- He was very knowledgeable, pleasant and professional.
What Users Like The Least
- Incredibly disappointed at the complete waste of money.
- The tech that came out to my daughter’s house today was absolutely the rudest, unprofessional tech I’ve ever met.
- He became volatile and yelled, slammed doors, and just absolutely couldn’t be bothered with explaining the problem.
Recommended Reviews
The first time they came to our house they were great. Latest time we called them out, they charged me almost $250 to tell me that I needed an entirely new system and didn’t even attempt to fix my unit. Got a second opinion and within an hour they had everything up and running. Had they just pulled the cover out, they would have seen that it just needed a good cleaning. Incredibly disappointed at the complete waste of money.
I’ve been using McElroy’s for my annual HVAC maintenance, and they continue to impress year after year. The technician arrived right on time, was friendly, professional, and very thorough. They cleaned and inspected both the heating and cooling systems, checked all components, and made sure everything was running efficiently.
They even pointed out a small issue with the condenser casing that could’ve become a bigger problem later, and fixed it on the spot. I appreciate the honesty, attention to detail, and how they always take time to explain what they’re doing.
My system runs smoother, my energy bill is lower, and I have peace of mind going into the next season. Highly recommend their annual maintenance plan!
Always professional and courteous service! I appreciate the care every technician, including today's technician Adam Wagner, has taken to inform me of the details and benefits of the particular service they are performing on our HVAC system.
- 807 Claude Rd, Grand Island, NE 68803
- Commercial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered