Menards - Jamestown, ND

Not one to submit reviews like this. But im thoroughly dissatisfied with my experience. Ive been in the store 3 times looking for silicone or soft plastic scrapers. I was directed to several departments. Upon getting to those departments, I was directed to the department I was just at prior to. I even called ahead to verify they had them. The employee that found them on my 3rd visit was kind, helpful and understanding.

In addition, I needed patio furniture and had to call for assistance while IN the store to get employee assistance. I hate shopping online but may have no choice given the amount of time and visits needed to find a 1 dollar item.

We came to buy some flooring and Joseph was so nice and helpful he even helped us load our truck in the cold! Thank you

HORRIBLE store...don't waste your time. Bought water heater that lasted less than 2 years. Flooded basement so ran down late one evening and grabbed new one. Installed and good to go. Manufacturer said it should be covered by warranty but Menards won't honor. Went down on weekend with faulty one to square it up but didn't have receipt S changed debit card so they say can't lookup. Had card account printout to Menards and datw but still wouldnt help me.
Told if got proof of pur hase they would help with warranty. Week later got proof of pur hase and go back and now wont uphold warranty as they say newer one is bigger and more expensive so won't honor warranty. Apparently they want you to buy same garbage so they can duck out on another warranty when it breaks in less than 2 years again. Pathetic store!!! And of course no way to get ahold of live person on a weekend from corporate.

Awesome place as always. Usually have what I’m after & in a few different options. Most of the staff is pretty decent & don’t mind helping you. There are a couple different ways of getting into this location making your flow of travel much smoother. So far so good with the place. No complaints.

AWESOME STORE! I like to come here and look around. This place has one of the best selection I've ever seen at a store. And there's always nice staff to help you out.

Was at front desk customer service to pick up my order to go. The guy was extremely rude. Told I had to drive thru service gate in back of store to pick up order. Very disappointed with curbside pickup. They charge you $14 service charge. Items were ordered on line this morning. Items were not even ready to go at 6:30pm. Had to go in physically to pick up two small bags. Will not be coming to this Menards again. We’ve been having such bad service at the Jamestown Menards. There employees are not trained very well and front customer desk should have someone nice to great you not rude.

Went in to get parts to make emergency repairs to watering systems and more insulated gloves. Employees had positive attitudes and were a pleasure to deal with !!!

Six Menard's employees impressed us today! Jerry in building. Was wonderful. A man at the help counter went above and beyond to find a product. I thought he was done and I continue shopping. He found me and directed me to what I had asked for. The man at the return counter found me and gave me my car keys. Another man loaded folding chairs. The man was so helpful loading blue board. All wonderful attitudes. Please thank them!

Able to squeeze Us in at the end of the day did a great job reparing the tire and getting us back on the road

It's ok except for their business model everything is a mail in rebate and takes up to 8 weeks to get. Not everyone can afford to layout money and wait 2 months to get it back. Just give us a discount without having to do things that businesses did 20 plus years ago. Get with the times.

The new young employees are very rude, and not helpful. I had one guy not help and didn't even care. Then I pull up to pick up an order in the back and am told go get it yourself. I had to call the manager to get someone to show me where I was supposed to go.

A long walk through the store to get 2 things, but the price was worth it and there was plenty of parking. Plus, during the winter they keep thier parking lot clean of snow so you don't need 4-wheel drive to get in and out of the place .

The staff at this location is always helpful when needing to find something. The store is clean and easy to move around. The return policy is good. No veteran discount like most stores in there field. Menards has low brand selection and treats their employees very poorly. For that reason, it is usually the last of the big three home improvement stores I go to if I have the option.

There used to be something called good customer service, and here I though it used to be excellent....... But nowadays, I guess that's too much to ask for, we bought a new smoker in the box about a week ago. But when we opened it up, it was bent on the top but there was no damage on the box. Called and let them know, and asked for a discount and they said no, it's already left the store and it's been a week.

Overall experience was good, went there to buy some indoor plants, but they did not have many, only few plants. But price was fair and staff was helpful.

Very nice clean store. Would shop here again. Recommend shopping at this location. First time in this store and was Very impressed with it when first walked in and starts shopping.

Menard's is my FAVORITE store!!! The staff are fun to interact with and I appreciate their input on the various projects I undertake. I highly recommend that you go to our local Menard's and find out for yourself! See you there ☺️