- 2311 Taylor Ave, Norfolk, NE 68701
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
About the Business
What people say about “Menards”?
Customer feedback on Menards is mixed, reflecting both positive experiences and significant concerns. Many customers praise the helpfulness and knowledge of the staff, particularly in departments like plumbing and gardening. However, serious complaints arise regarding incorrect orders and issues at checkout, leading to dissatisfaction with the resolution process. While some customers appreciate the store's extensive selection, the issues related to customer service and order accuracy indicate areas needing improvement.
What Users Like The Most
- Karen in the plumbing department is the absolute best and greatest! She's so helpful and friendly, not to mention how smart and knowledgeable she is about all things plumbing.
- Crazy impressive selection. I really appreciate the varied selection of lumber and the ease of navigating through the yard.
- The staff overall is super-friendly and we do appreciate them.
- Great helpful workers, found what I needed once directed where to look.
- Wonderful to have such wonderful help.
What Users Like The Least
- I ordered carpet from Menards and was sent the wrong carpet but was packaged and labeled as the correct carpet that I ordered.
- Be very careful when you are checking out. I made a big purchase and there is nothing I can do about it now.
- It really kind of sucks that they moved everything around now you can't find Jack sh√t or anybody that works there.
Recommended Reviews
Karen in the plumbing department is the absolute best and greatest! Hands down! She’s so helpful and friendly, not to mention how smart and knowledgeable she is about all things plumbing. We always seek her out when we visit the store, best employee by far!!
Ordered carpet from Menards and was sent the wrong carpet but was packaged and labeled as the correct carpet that i ordered. I paid my contractor to install it and got home after work and noticed it was not the carpet we ordered they sent us kingsfield gray instead of brown. I never noticed it because the carpet was rolled up and packaged in plastic surrand wrap. I sent all the proof to corporate with the carpet sample we ordered along with a piece of the carpet they sent me which was wrong and simply asked for a refund since the carpet was already installed and they were the ones to mess to mess up my order. I got told to uninstall my carpet from my stairs and they will send the correct carpet. I've also spent over 5k in the store in the past two months buying siding, shingles, windows ect. They obviously don't take care about the small guy. I would not recommend buying any flooring from menards.
If they don't have it, I don't need it. Crazy impressive selection. I really appreciate the varied selection of lumber and the ease of navigating through the yard.
Company Locations
Head Office
- 2311 Taylor Ave, Norfolk, NE 68701
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates