Menards - Kirksville, MO

We are remodeling our bathroom. I went to the Menards in Kirksville, MO for materials. The plumbing dept. staff, specifically Ken, along with Will and the floor tile staff were helpful and knowledgeable. They gave me several thoughtful ideas to consider. All in all, everyone we encountered was top notch! Great job! I have more materials to buy, so I will return the Menards in Kirksville!

Chris was super cool. When my grandma needed help he led her to the right aisle. Then she started tk have a heart attack and chris gave her cpr the ambulance was waiting for a train to pass. He flew her to a hospital using his private jet and paid for the hospital bills out of his own pocket

Whoever is in charge, make sure Chris ,in the appliance and cabinet department, is paid top wage . He is an effective, efficient employee. Thank you. For your help today.

Picked up an online order. Drove to the lumber yard outside, parked right at the special order door. Got my items and was on my way.

I’m so frustrated. Menards is an hour away for me. I got 2 bags ($102/bag) of insulation which was suppose to be put in house tomorrow. I get them home and 1 of the bags has water water coming out of the open end. I got water and insulation all of the back seat of my car. That 11% rebate is worth it. I have to make another trip to kirksville, have car detailed, and pay contractor to come back after I get another bag.

Great clean place always 11% rebate.
Only thing I would recommend would be to have some classes on how to treat your customers as we had 2 bad contacts

If you are looking for plumbing supplies when 'Ken' is on duty, you will have the BEST Menards experience you have ever had . Knowledgeable, courteous, and intelligent assistance at it's best!

I went to the Menards in Kirksville to get some items because they were out of stock at my "usual" Menards. The lady running the cash register was amazing! The guy at the counter in the back where you order deck supplies & such.....not so much. He acted like I was bothering him and he couldn't wait to go in the back & talk to his buddies. I think I'll stick to my usual Menards from here on out.

This Menards is the best I've been to out of 4 other locations! For years now of remodeling several homes, we've been to 4 other locations and this is by far the best OVERALL with service in store and the entire yard down to the gate employees, inventory is always accurate and neatly organized, and cleanliness inside and out the best! I live 20 minutes closer to the ottumwa, IA location and it is by far worth the extra miles to come to the kirksville, mo location!

Store was stocked and clean, seamed to be a little short staffed today, didn't see very many wondering around today.

Cashiers were rude to my uncle for some reason....

They were just chatting or something and told us to wait, after 1 minute they said that they were ready and my uncle just trying to joke around told them "oh im ready too", which i think he said that because of the long minute they made us wait there after they were just chatting...

Neat store but for my first experience here i dont know man.

Always seem to find what I need there 11% rebate is a great plus I bought furing straps today to make tomatoe stakes

Delivered here the staff was very helpful , unloaded quickly. Off I go to next stop. Tks truck JT from Ryder (appleton)

Bought a freezer on March 9. Took it home , got it running and loaded with meat. @ days later opened freezer and found upper half covered in frost. Checked everything and found door gasket not sealing on hinge side with massive air leak. Called store. Initially they were just going to exchange, then corporate HQ contacted me and stated they had forwarded the problem to the vendor. @ more days and the vendor contacted me and said they were reviewing the problem and I would have an answer to the problem by the end of the week. We still have no answer to what they are going to do and it is now April 5.

Terrible service from this Menards. My husband and I bought 16 rolls of insulation, not one employee offered to help us load up. And to add to the disappointment, The kirksville Menards is higher priced than other Menards and they refused to price match other Menard stores. The insulation rolls at this Menards were $10 more per roll higher than other Menards stores. I will never shop at this Menards store again.

It's always such a joy to see the happy faces when I come in to do the Mill Creek DVD setting and selections that go in the big bin up in the front of the store if you're looking for a good movie with a family or just yourself and a couple buddies or girlfriends take a look at our Mill Creek DVD sales up in the front near the cash registers take one or two get one for your mom and one for your dad maybe one for your sister too for a night at home watching movies enjoy with popcorn and some fat girl snacks from Menards

Most employee are ok but a female named Kim was really rude. I think she was over the patio department. I thought the upstairs or mezzanine was for customers, she informed me that there was only overstock up there. There is clearly a sign that states you can go up. An employee only sign should be posted if they don’t want customers there. She was not friendly at all. Customer service course would be helpful with most employees there. Wish I could post a picture of the sign by the elevator. Glad there is a Home Depot next door.

I’m leaving a one star review because of the fact the people who work here were very rude to me and my buddy who was only purchasing dog toys and looking at furniture. On top of the bad service we have been followed around the whole time by several different workers

Excellent Menards compared to the one we left when we moved out here. Friendly, knowledgable, fun and importantly, they have the stuff i need almost all the time!

Wow! Three people in flooring walked by when husband was trying to corral a 12 foot linoleum remnant. Then while trying to load a male employee walked by slowly with his face in his phone. No offer to help either.. THEN I called to talk to a manager. Got customer service and a gal said, " I'm the customer service manager." I told her all of the above and she said, "Okay. I'll tell them." Not, "Sorry, what is your name...." anything. I knew that would go no where. I just said "I'll call the corporate office Monday." Back to Home Depot I go.

Great variety, but no worker ever came over to ask if I needed help in the cabinet area as I needed dresser knows. Finally I had to go find a helper. Iam disappointed not getting the help after 30 mins. So I had to look for someone who could help me.

They have a variety of items , inventory is ample, and the sales personnel are great to assist you with any questions and help you to find whatever you are looking for. Always enjoy shopping at Menards. Their 11% rebate is easy to complete, great reward.

Friendly & helpful employees. Store was clean and well stocked. One slight problem inventory was off so they were short one item I wanted but that happens.

Went in today to buy a 20' flagpole kit that I seen in store earlier this year. But I guess with all the Christmas decorations it had been moved to a different location. After walking around in the general area of where I seen it before, I noticed a sign pointing up the stairs saying something about lawn and outdoor furniture (?). So as soon as I got up there I was met with an employee who must of had a bad day. She wanted to know what I needed, so I told her what I was looking for. She snapped at me like I wasn't supposed to be up there and as I proceeded to make my way down the stairs, she was hot on my tail practically chasing me downstairs. I could have bought the kit cheaper online but was going to buy it in store but after this experience, I think I will be buying it ANYWHERE but Menards. And probably every other purchase will be made elsewhere because of this experience.

Purchased a stove which they ordered while I was there. I was under the impression it was too be delivered. But 5 days after my date I was told, I called and they had my email incorrect in the system and was not set up for delivery... so $750 spent and still want another $161 for delivery! Stupid! Well never do business here again!

We generally always find what we're looking for and if we can't there are always people to help. And they help with a smile. Thank you Menards

THANK YOU for making sure people are wearing their masks! As an ACTUAL disabled person with a weakened immune system, I feel safe shopping here. I've also had absolutely fantastic experiences shopping here with my service dog. Your employees are awesome!!