- 221 O'Fallon Plaza, O'Fallon, MO 63366
- Financing Available
- Locally Owned & Operated
- Warranties Offered
- Green Roof
- Gable Roof
About the Business
What people say about “RainTight”?
Customer feedback about Rain Tight is predominantly positive, highlighting their professionalism and strong communication throughout the process. Many reviews commend the company's responsiveness and the quality of their workmanship, with customers expressing satisfaction with both the installation and the final results. Some customers noted delays due to weather but appreciated the company's efforts to keep them informed. However, there are a few criticisms regarding scheduling issues and certain product aspects that did not meet expectations, which indicates room for improvement in service reliability.
What Users Like The Most
- Very impressed with the thorough and professional service.
- The staff were friendly, and the customer service was great.
- Everyone was responsive and addressed all my questions professionally and timely.
- The end result looked very nice, and we were pleased.
- Excellent workmanship from start to finish.
What Users Like The Least
- The service and scheduling was disappointing to say the least.
- I was told to have my area ready for installation and then no one showed up.
- The lights they provided are cheap junk and fall apart quite easily.
- They really need to upgrade the lights especially for the price they charge for them.
- There was a rude manager, which was a notable exception to the otherwise friendly staff.
Recommended Reviews
I was referred to Rain Tight by one-way construction. I was looking for a company to seal the ceiling on my deck. I contacted three companies. I read over their reviews. I scheduled two companies to come out and give me a estimate. Rain Tight Came out that same week. I was very impressed. Rain Tight was very thorough and professional. I received the estimate within a couple days. The Other company never even bothered to show up or get back with me.
The whole process, from scheduling a service date, placing a deposit, and day of installation, Rain Tight was very communicative. I never questioned any of the process. I Felt very informed with the whole process.
The installation went great! I love the my new space and cleanup was very thorough.
I would definitely recommend this company to any friend or family member.
We recently had an under decking solution installed by RainTight. Couldn't be happier will installation and decking. We have already sat outside more this year than in past years. We will enjoy it for years to come. Very friendly staff, installers, and great customer service.
Everyone I worked with from the sales rep to the installation crew to the office staff, were all responsive and addressed all my questions professionally and timely. I would recommend RT for any project!
- 221 O'Fallon Plaza, O'Fallon, MO 63366
- Financing Available
- Locally Owned & Operated
- Warranties Offered
- Green Roof
- Gable Roof