Lowe's Home Improvement - Lancaster, OH

Workers was very nice and help me find everything I needed and explained to me what to do to patch my carpet

Clean, well laid out, staff was not easily identified when looking for what I needed. Had to rely upon the app.

We just had the nicest young man help us. He saw we had flooring on a flatbed and offered to check us out at a back register and load for us. He even went to the front to get a military code for my husband. It's so nice to run across someone so eager to help! Thank you Xavior!

We were shopping for a shop vac and had a few questions about post-construction cleanup, especially with drywall dust. We've been through a lot lately with our house and we luckily got to speak to Carl, who answered our concerns and helped us pick a quality product. He was very friendly. Thanks Carl!

On October 21st we opened an lowes card and bought 2 appliances from them and we had the option to get five percent off or zero interest for 12 months. We asked for the zero interest but the gentleman pressed the wrong button and gave us the five percent off instead. Instead of them handling it themselves, they had my fiancé call the card company to have them try to fix it which of course they didn't budge. My fiancé went back a couple days later to ask for them to fix it but got the run around on how they can't fix it and for us to "just wait and see". A few weeks pass with nothing other than a card statement with well over 100 dollars worth of interest now it. No one seems to care to resolve this for us as we have pressed them about a few times now with no help nor any sympathy for their mistake what so ever. For anyone considering opening up a card with lowes or entrusting this particular store, I'd strongly advise against it.

They cannot pay employees on time and make you wait an hour on the phone just to ask them a simple question like, " it's been 4 days since payday... Where is my check". I typed this while on hold with human resources. I got my first check a week and a half after they wrote it.

Good place to get home improvement supplies. Hard to locate help, but once you do, they are simply great. Good prices

Well, I originally had 5 stars when I did a review a year ago. However; our son is working on a project for us and has spent a lot of money at Lowes. He tried to return a defective gallon of paint and the evening manager would not return it. Why would you want to lose a good customer over a gallon of paint? Very bad customer service! And a dumb business move.

My favorite store! Gardening to home improvement projects, they have you covered. Selling a variety of brands and products to suit everyone's wants and needs. My go to place when searching for home goods. I always check their website first before shopping other places as Lowe's generally offers the lowest prices. Friendly, helpful staff and clean store. Offers military discount as well. Thank you Lowe's!