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Lowe's Home Improvement - Corbin, KY

  • 777 W Cumberland Gap Pkwy, Corbin, KY 40701
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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Recommended Reviews

Overall Company Rating
Average 3.2
Out of 22 reviews
5 stars
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Billy Sizemore
Aug 5, 2025

This store has went to the pits, bought 3 doors that were is stock on 7-23-25 was suppose to be delivered that Friday. Lowes called me on Thursday said they was shipping one of my doors from Somerset store, we agreed to deliver all of them on the following Tuesday and that delivery was changed, finally brought one door that Wednesday after 3 trips to Lowes. Got a delivery notification on 8-3-25 that my order would be delivered on 8-4-25 between 8am-12pm did not hear from them until 1:30 on 8-5-25 when they text me saying my order would be delivered on 8-7-25. I went to Lowes for the 4th time to talk to a manager about this he informed me that one of the doors was coming from the London store and they would be delivered on 8-9-25 (third party delivery is setting the schedule according to the manager). I live 5 miles from the store and all my order was in stock when I ordered it, looked at them with my own eyes and 16 days delivery if they didn't change it again is unacceptable to people that has to work and not set and wait on a Lowes truck. I cancelled my order and will be cancelling my Lowes card.

Lora (Silverspirit)
Jul 30, 2025

The Lowes in Corbin Ky is the best I have ever been in! It has a country store feel with a city store sufficiency, the people and service you get here is awesome!

Nathan Dillon
Jul 29, 2025

Do you like being on hold for over 10min at a time? Do you like watching staff stand around and act clueless in the front? THIS IS THE STORE FOR YOU!

I actually feel bad for the staff in some of the departments because some are knowledgeable and helpful. The ones up front are genuinely clueless and extremely rude.

After 11 different rude encounters, 3 different problems with their online orders where they made mistakes and at least 6 different times where I have tried calling and been on hold for over 10min for simple things, I feel this review is going light on them. Pictured below is one of the many hold times.

Unfortunately Corbin, Ky has minimal options for similar products so I hope to draw corporate attention to this disgraceful retail landfill.

Barbara Warren
May 30, 2025

Two men delivered a new refrigerator to my apartment and they were excellent! Renald and Charles were pleasant and very polite! They were the best delivery guys I have ever seen! Thanks guys!

Melinda Satterfield
May 26, 2025

I'm very disappointed! I purchased 700.00 worth of stuff at corbin Walmart, loaded every piece our self seeing there was no one there to help. Paid 80.00 extra for delivery just to be missing part of my order, and most of my sheet rock was busted!! Never ever again.... I recommend if you buy from there haul it yourself!!!

Leslie Campbell
May 19, 2025

I order from lowes all the time about weekly actually have always received excellent service. Well until last week when I placed a $200 order for sump pump and hose kit for it. I never received my order I contacted them let them know it had went to wrong place the place in picture they took wad not my home they were more then welcome to come see my home. Well I was told I would not be getting what I paid for or my money back. So I will never spend another dime with them

Anthony Reeves
May 1, 2025

if know what you want or need that would be good but if you need help finding something good luck I asked 3 employee for never got WD Bryant is the best place to get what you need there's always someone wants to help

Lynn H
Apr 25, 2025

Ordered washing machine which was supposed to be in for pickup yesterday. I called and spoke with someone who said there was an accident in Knoxville and the truck was running late but it was on the way and I would be notified when it was in. Apparently the truck is pinned in or something because 24 hours later it still hasn’t made it to the store to unload the washer. If it wasn’t entered into the computer or someone messed up that’s what he should have said instead of lying about why it wasn’t in and ready for pickup on time. They definitely took my money without any issues.

sharon smith
Apr 19, 2025

Went in tonight by plywood sheet rock and alot more big stuff asked 3 times for help me being a woman with bad back and my husband with a bad back never once did we get help when we finally made it to checkout I told the young girl we needed help putting it the truck only then did we get help it's ridiculous a elderly couple can't get assistance

Kevin Mullins
Apr 9, 2025

If you need anything from diy to major professional renovations or projects of any kind they have got you covered!!!

Led Mcgregor
Feb 25, 2025

Had my refrigerator delivered they just dropped it off...both guys where realy nice and professional...and very friendly too...the carried it in and put it where I wanted it i got a really good deal on it so im happy...

Diane Felix
Feb 8, 2025

Wow, above and beyond help from Shawn @ the Corbin Lowe's!!! Extremely helpful to me. Thanks so much Shawn ❤️ If Corbin doesn't have it, you can order it. Shawn showed me what I wanted was online. Love this Lowe's

horse4riding
Dec 27, 2024

Purchased 2 premium boards (3/4 inch thick 4 x 8 feet) and asked they be cut 28 inches wide. 45 minutes later I had to find employee to get boards from him (left them "in back"). Loaded boards and brought home to finish building cabinets. Turns out they were cut 27 and 3/4 inches not 28. Called Corbin KY Lowes to speak with manager and was left on hold for 15 minutes. No manager or employee ever picked up phone. Poor customer service.

Paul McCreight
Dec 3, 2024

Spending a good amount of money this year doing some regular homeowner projects. Yes, Lowe's has a good choice of product. Not necessarily the lowest price which is acceptable when the employees have good pay benefits. The self checkout sucks.

CowCountryVintageSewing MachinesAndRestoration
Oct 8, 2024

Ordered a washer dryer combo which was delivered in an open box with severe damage. Lowe's pushed us to keep it for a 20% discount. NO!!!!! They pledged to deliver another that would be PERFECT, but instead we got one with additional flaws, that included a loose dryer door handle, and minor dents and scratches. How hard is it? Apparently impossible for Lowes. Contacted them about the second delivery, they apologized, but never followed through. Home Depot offers similar, and I would encourage you to check them out. Very disappointed.

Beverly Wyatt
Oct 6, 2024

Took care of myself from finding what I needed to checking myself out. I give myself a 4 star rating

Catherine Roberts
Sep 5, 2024

Recently purchased a vanity, shower, and toilet which was to be delivered to our house near Berea from the Corbin Lowe’s. In the meantime, another vanity that was ordered at the same time arrived at the Richmond Lowe’s and the trucking company, Estes, delivered it smashed in several places. So my husband and I went to the Corbin Lowe’s on Sunday to try and replace the special order that was damaged. We found another vanity, and Lane, Larry, and Chris worked to get that vanity into the shipment that was coming to us. Lane started off with finding the right vanity and locating my order. He called the delivery team to ensure they followed through. Larry continued with the paperwork adding it onto my Lowe’s account so I could get 24 months financing for the whole bundle, and Chris ensured the item was pulled from inventory and placed with the other delivery items. The delivery was made as promised and we love our new bathrooms. I also love the financing that Lowe’s offers. Thank you, guys!

Anna Marie Bean
Aug 15, 2024

Professional staff who are friendly and polite. Great selection of products for home & repairs, home building & remodeling . Plant section has a wide variety & their is a good set of outdoor furniture and grills. I'm fixing Up a tiny home and I feel like a
' Kid I'm a Candystore' here .

Rhonda Touchton
Jul 21, 2024

Always great customer service. Very knowledgeable. Shout out to all the guys in appliances. And the guy from lightning and electrical.

Country
Jun 13, 2024

Rude Specialist ASM Matt
Was being rude to me and the employee when we was making a 10k quote and saying the employee couldn't ring me up do to being family and as I was walking away smarted off saying you can't deal with people that act that way because I said I would take my business elsewhere I drove a hour just to give my business to lowes but not again I'll go somewhere else since they don't know how to treat people or employees

Michael Perkins
Feb 13, 2022

It's a great store, but their always out of stuff, and what they do have is all mixed up. I think it's a management problem.

Candace Brock
May 2, 2021

I've had some good and bad visits at this Lowe's, but I have to brag on Lane! I was in the store when I had a non convulsing seizure, as I sat there zoned out, rocking, and sweating profusely, a couple of workers just walked around my mom and I while staring, but Lane saw me and knew something was wrong. He was quick to check on me and get me something to drink and eat covering all bases because he wasn't sure if it was my sugar dropping or what. After this incident I called to speak with the manager to brag on his quick thinking and I find out he's the manager and he had already had a meeting that morning to educate the workers on being more observant of customers during times like that. He definitely deserves a raise or at least some recognition for being a top-notch guy! The world needs more people like him.

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  • 777 W Cumberland Gap Pkwy, Corbin, KY 40701
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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