- 1181 Barker Ln E, Berea, KY 40403
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Slate Roof
About the Business
What people say about “A & A Auto & Truck Salvage”?
Customer feedback is largely negative, highlighting significant issues with service, communication, and delivery. Many customers report long delays in receiving ordered parts and difficulties in contacting the business, which often results in frustration and a lack of trust. Complaints about being misled regarding shipping timelines and being unable to retrieve refunds are common. In contrast, a few customers shared positive experiences with customer service and product availability, but these are overshadowed by the severe complaints about unreliability and poor communication.
What Users Like The Most
- Very pleased with the customer service. They definitely went out their way and were very nice.
- If you're looking for a part for your automobile then this is the place to stop. They are friendly and very helpful.
- I'd looked everywhere for the k frame or cross member for my 2009 dodge charger. They not only had the part I needed but also a few other things I needed as well.
What Users Like The Least
- DO NOT use this place. Ordered an engine over three weeks ago... so we drove to Berea and the address on google is wrong.
- Paid up front for a transmission... They are impossible to contact by phone.
- They run a scam operation... I have gone there 3 times and no one was there during normal hours.
Recommended Reviews
Very pleased with the customer service. They definitely went out there way and we’re very nice . It didn’t take long at all to receive my part. Thank you a&a
DO NOT use this place. Ordered an engine over three weeks ago husband thought he seemed legit and paid over the phone in full and got so many different excuses as to why it didn’t come in. The engine was sent somewhere else, or they never shipped it, or it was the wrong one. We told him we’d give him until yesterday and still didn’t hear from him. So we drove to Berea and the address on google is wrong it’s 1181 Barkers Ln W. Got there and it is a run down business that doesn’t even look to be in business anymore. Junk laying everywhere and no one was there. Drove down the road and a guy at a machine shop told us he gets people stopping all the time asking where the guy who runs the salvage yard lives and he lives across the street from it. So we pulled up and my husband knocked on the door for 20 mins. No one answered but his truck was there. As soon as my husband came to the car and was dialing the sheriff’s office he magically text him and told him he would refund his money. We told him we wanted it today and wasn’t leaving without it. He then proceeded to tell us he wasn’t home and couldn’t pay til Monday. We told him again we weren’t leaving without it. So about 30 mins later his dad showed up and paid us back and told us not to trust him. That’s pretty sad coming from his own dad. He told us he was laid up in the bed and wasn’t gone which we figured. Point is, don’t trust him. He doesn’t have any parts there nor does he order any. Scam!!
Paid up front for a transmission On October 31 and haven't received anything yet and it's December 14th. They are impossible to contact by phone. They won't return calls or keep in touch to let me know what is going on. Their rare texts either promise a transmission or a refund and we have yet to receive either. Better not pay up front for anything. They can't be trusted to come through with the product or a refund.
- 1181 Barker Ln E, Berea, KY 40403
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Slate Roof