Logo of The Home Depot

The Home Depot - Sheridan, WY

  • 2050 Coffeen Ave, Sheridan, WY 82801
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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What people say about “The Home Depot”?

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Recommended Reviews

Overall Company Rating
Average 3.2
Out of 16 reviews
5 stars
4 stars
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1 stars
Show first:
James Harris
Jul 23, 2025

I am a long time everyday customer as I run a contracting company. My home store is usually Billings, Mt with no issues going on 7 years. Our company spends on average 150-200k annually at Home Depot. This store had me on wait for over 6 hours giving me a run around about having my 10k order of lumber delivered to a location 20 min from the store. I placed the order 3 times and spent 6 hours on the phone throughout the day. They decided to cancel it for the 3rd time in the same day. As im calling around the store and online, nobody sees why its continuing to be canceled over and over. After excuse upon excuse and hours of waiting I was finally told the truck wasn't available for delivery that day due to maintenance. I requested to talk to a manager around 8:30pm to try and find a solution. The manager put me on hold then hung up the phone at 8:55pm without ever talking to me. When I called back they let the phone ring until 9pm, answered it and hung up immediately. The store then was closed and the issue still persists the next day. We now have a $400 air BnB for the day and $1000 in labor sitting out of town with no materials to work with. The overall experience with this store in particular cost me money and a business relationship with my customer. I'd suggested, if any way possible, take your business, time, and efforts to a place that wants it. The behavior from the manager is appalling to say the least.

Milt Carter
Jun 15, 2025

Jay in Plumbing is awesome. He was both very knowledgeable and very helpful. He even helped me take apart a piece that was stuck so tight that I couldn’t get it myself, and then he made sure that I had all the parts needed to finish my project.

Ted Hall
Feb 20, 2025

"Kim Kelly" in appliances was most helpful in ordering a LG washer/dryer set: as well as "Mike" in plumbing. Great customer service and insightful in problem solving. Also, Home Depot Delivery men from Casper did an excellent job and belong in this group of commendation as well - fast, courteous, and friendly.
Ted H.
Sheridan. WY
2/20/2025

Bart Malstrom
Nov 10, 2024

I hit The Home Depot store generally 1 to 4 times per month. I do a lot of projects around my home and they generally have what I need. I appreciate having them close to support my habits.

Allen Wellborn
Nov 4, 2024

The customer service at this store is about the worst i have ever seen. Apparently there is A NEW REQUIRMENT. Recently while picking up an order, I was forced to wait inside the store, and they were going to make my wife get out of the passenger seat while they loaded my trailer with the forklift. In what world is this ok? Never again will i order from them. I told them to just go park their forklift and I will load the lumber bundle myself. By hand I loaded it and secured it faster than it took them to " prepare" to load by stacking pallets.

Sofia Grover
Jul 29, 2024

Just stopped to buy a grill and they wouldn't get us a new one. The ones outside are dirty and rickety. The customer service person knew they had some in boxes but didn't want to do the work of getting a pallet down. So, it's an inconvenience for them to sell us something. WHAT. Ridiculous.

Kari
Feb 6, 2024

The kid that helped us today was very nice and polite. We had ordered online, had the order number and everything. The NASTY female at the front as we were walking out demand to see our receipt, and accused us of stealing our things that we had paid for! I understand that you need to check, but she was condescending and so rude that we will NEVER, EVER set foot in this store again! The nice guy that helped us even came up and asked her what she was doing,
and she repeated that she was making sure that we had a receipt and wasn't just walking out without paying. I have NEVER stolen anything in my life!! Called and spoke with the store manager and all he said was that he will talk to her. Really? Nothing about an apology or any kind of customer service. I have been a manager for 22 years, and NEVER treated ANYONE with such disrespect!!!!!!
We will tell everyone to drive to Billings for any contractors or DIY people!

Daniel Stone
Jul 16, 2023

It's Home Depot, and a good one as they go. The staff are generally pretty friendly, and I've even had them refer me to other hardware stores when HD doesn't carry what I need.

Keri Lentz
May 24, 2023

HD meets my needs in so many ways. I hate to hazard a guess at the $ we've spent, but everything has been quality.

Scott Bates
May 3, 2023

I purchased an LG refridgerator and asked for it to be delivered and installed. When the driver arrived, he unloaded the appliance and wheeled it off the loading gate. Then he comes and measures my front door, finding the fridge is too deep to clear the door. Then he tells me he can't remove the doors. Even though the instructions say to do exactly that. If Depot will not do what it takes to deliver a product, get out of the delivery service!

travis mcfadden
Apr 30, 2023

It's a small town store. . It has everything you would need just lacks a bit of trending fad items. . They get them just a bit behind.

Janice Petermann
Jan 22, 2023

I am new to the area and found Home Depot a good place to shop. I want to share that I was particularly impressed with the cashier Tina for her friendly demeanor and helping me find my way around.

Tani Miller
Dec 13, 2022

Custom ordered a window and slider on 9/9. Didn’t hear anything until this threatening letter. It’s dated 11/15, but we received it on 12/9. Apparently the person who took our order didn’t update our phone number, even though we went through all that. When I called the number on the letter I was told that they “couldn’t reach us” (funny, you reached us by mail- would a simple postcard be too much?) and that this letter is “store policy”. (No mention of the door on this letter)
It must also be policy that neither of these people named on this letter can be bothered in spite of multiple requests.
Next time Menard’s.

Roger Martinez
Dec 9, 2022

This is a very clean store. It is a typical home depot, however, employees are so busy doing their assigned tasks. So busy they forget sometimes us customers can't find something. So busy they can't acknowledge us shopping in their store. But besides that it a good corporate site.

Matt King
Aug 21, 2022

Excellent selection, decent pricing. Workers are incredibly friendly and helpful, but not pushy. They have a large both hand and power tools

Grn 3582ht
Jun 10, 2021

The Sheridan Homedepot has some of the best employees I'm a disabled vet and have had panic attacks at the register due to pain from being on my feet and or other people the check out lady realized what was happing and eased things so I could check out and go home. I really enjoy going through the pro check out they have always treated me with respect and curtisity. I am horrible at the tech stuff and tried to leave a comment but could not find the right web site or was redirected other places how about a scan code you long recites

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  • 2050 Coffeen Ave, Sheridan, WY 82801
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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