- 201 Woodland Dr SW, Wise, VA 24293
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
At Lowe's Home Improvement, located in Wise, Virginia, we pride ourselves on our extensive range of services designed to meet the needs of both residential and commercial clients. Our expertise spans emergency roof repairs, roof inspections, roof coatings, skylight repairs, gutter installations, and roof leak repairs. This versatility allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. Our organized and reliable team is dedicated to delivering durable, high-quality results that provide long-term value.
We understand the importance of consistency in our work, and we strive to maintain a level of excellence that our clients can depend on. With a focus on thorough project coordination, we ensure that even the most intricate jobs are executed seamlessly, reinforcing our commitment to client satisfaction in Wise and the surrounding regions.
{
"summary": "Customer feedback reflects a mixed sentiment regarding the service at Lowe's, with notable frustrations alongside positive experiences. Several customers expressed disappointment over poor communication and delays in product delivery, citing specific incidents of missing items and inadequate customer service. However, many reviews praise individual employees for their helpfulness and excellent service, highlighting a disparity between management oversight and employee performance. The inconsistency in customer service experiences raises concerns about the efficiency of the stores, impacting overall customer satisfaction. While some appreciate the variety and stock of products, the negative experiences with service and management accountability are significant.",
"liked": [
"The employees at Lowes went above and beyond to help me.",
"Had to get some lumber to build a room. Two fine young men... were the most polite helpful people.",
"The staff at this store are so friendly & they have the support of corporate to be unbelievably generous!",
"I had my service dog with me and he was absolutely amazing with him.",
"Great, knowledgeable staff. Huge selection of products."
],
"disliked": [
"I usually have a pretty good experience... however today was the worst experience having to wait over 20 minutes.",
"Very frustrated with Lowes... I am missing one countertop and the others have no end caps.",
"Well today we opened the stove and the top is cracked and scratched up.",
"When I asked for help to check out with all my lumber I received an attitude

I usually have a pretty good experience at the Lowes in Wise Va however today was the worst experience having to wait over 20 minutes for an associate to show up to help at the paint desk. I think it's more the management not stepping up to ensure the Associates are held accountable to actually do their job.

Only thing I can say is stay away for the lowes in Richlands va, they are the worst. Rude, disrespectful and sorry as hell

Had to get some lumber to build a room. Two fine young men that worked in the lumber area were the most polite helpful people that I had ever encountered at Lowe’s usually the sale people run and hide when you need something. The young men names are Jacob and Trevor they went above and beyond job to help me out . They picked out what I needed then loaded onto trailer. Not once complaining about their job. I highly recommend them for doing an outstanding job !! If you go into Lowe’s seek them out ! Lowe’s could use more like these two fine young men !!
Company Locations
Branch Offices
- 201 Woodland Dr SW, Wise, VA 24293
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.