- 1562 E Spruce St, Olathe, KS 66061
- Locally Owned & Operated
- Metal Roof
- Gable Roof
- Shed Roof
- Rubber Roofing
About the Business
What people say about “Erie Home”?
Customer feedback on Erie Home is mixed, with many praising the quality of work and professionalism of the staff, while several reviews highlight significant issues with sales practices and follow-up communication. Positive reviewers appreciate the efficient installation and thorough cleanup, noting the courteous demeanor of the crew. However, several negative experiences point to unprofessional behavior, particularly with sales tactics and poor customer service, including lack of communication and failure to follow through on commitments. Overall, while the workmanship receives high marks, serious concerns about customer interactions impact the company's reputation.
What Users Like The Most
- They done an amazing job and they didn't waste any time getting it tore down and put in new decking and the new roof on.
- The roofing job they did was on time, done with minimal disruption, and looks great.
- The crew came on time and was mindful of our property and plants by covering things with tarps.
- Everyone I interacted with was personable and took their time to answer my questions.
- Work was done in 1 day and was completed within a week and a half of signing contract.
What Users Like The Least
- Do yourself a favor and don't talk to Erie home unless you want a timeshare presentation in your own house.
- Salesman heard me state at the very beginning that I'm not going in debt for roofing; I live on Social Security money.
- This company is completely unprofessional waste of time and efforts.
Recommended Reviews
Jesse and his crew installed our new roof in belton mo today . They done a amazing job and they didn't waist any time getting it tore down and put in new decking and the new roof on. Me and my husband want to say thank you for the great service
Overall experience was great, the workmanship of intallation great. Had couple of delays and the price point was high. Ultimately I do feel as though I got what I paid for. Though time will tell if the investment pays off after 20 - 30 years.
I must add that their team did realize pitfalls in the overall design of my roof and corrected them and installed mitigation measures to prevent over-heating and ensuring a water tight roof. Which was greatly appreciated.
Roof looks great, workers were professional and hard working even in the extreme heat. My only complaint is that getting information to my insurance company in time for me to get the discount on my renewal. Every one was knoweledgeable , friendly and courteous.
Company Locations
Head Office
- 1562 E Spruce St, Olathe, KS 66061
- Locally Owned & Operated
- Metal Roof
- Gable Roof
- Shed Roof
- Rubber Roofing