- 14310 Sullyfield Cir Suite 300, Chantilly, VA 20151
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Metal Roof
About the Business
At Erie Home, located in Chantilly, Virginia, we specialize in a comprehensive range of roofing services, ensuring that both residential and commercial projects receive the highest level of attention and expertise. Our offerings include roof installation, emergency roof repair, roof deck repair, roof leak repair, and roof water damage repair. We take pride in managing complex projects from start to finish, delivering durable results backed by a 30-year warranty on our fiberglass shingles.
Our well-coordinated team is recognized for its organization and meticulous attention to detail, ensuring that every aspect of your roofing needs is addressed with reliability and professionalism. We understand the importance of a solid roof over your head, and we are committed to providing long-term value through our high-quality work.
What people say about “Erie Home”?
Customer reviews for Erie Home indicate a predominantly positive sentiment, highlighting their effective communication and attentive customer service throughout the roofing process. Many reviewers praised the company's knowledgeable sales team and the proactive updates provided by the installation crew, ensuring clients felt informed and valued. The quality of materials and the thoroughness of the installation, including meticulous clean-up, were frequently commended. Customers appreciated the timely arrival of the crew and the overall professionalism exhibited during the project. The 30-year warranty provided peace of mind for many homeowners.
What Users Like The Most
- The sales associate and the roof installers were wonderful to work with.
- The crew did a great job on installation and clean up.
- Esfrain Ayala communicated with us from the office and checked in on the progress of work throughout.
- They laid tarps around the entire house to catch old roofing debris.
- The new roof comes with a 30-year warranty and is guaranteed in case of high winds and hail damage.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Erie roofing provided an excellent roofing experience to include immediate financing approval. We love that Erie roof owns their own product with a 30 year warranty and has local support. Also the work was supervised. We love the look!
The Erie Home replaced my roof with the 30 years guarantee fiberglass shingles.
Pros:
* Sales Team: The sales person was sincere and a hard worker. As far as price goes, it wasn’t cheap but I was looking for good quality of service and materials, so I decided to sign the contract. I didn’t have to contact my HOA; The Erie Home submitted the application that my HOA requires for me. Thank you, Antonio!
* Installation: Erie Home dropped off all the materials a day before installation day. Next morning, crew members showed up before 7 and start working on my project. Covered driveway, all my shrubs, and decks. All members seem happy and working efficiently. Fernando was superb! He was sending me pictures time to time, so I knew what is going on my roof in my living room. He was easy to talk to and answered all my questions professionally. Thank you, Fernando!
Cons: I wish the contract shows itemized products and labor ‘cost' instead of total price with a service list. As I mentioned earlier, sales person and his manager were great. However, getting an "up to 50% off" discount offer email from the Erie Home Marketing team less than 24 hours after my contract finalized didn't make me happy and raised questions. I don’t know if the sales person knew about the promotion but it didn't look good from the customer’s perspective. Spoke with the sales manager and resolved concerns.
Dewayne was very helpful. Answered questions with fast response time. Everyone made me feel that no question was dumb. Roof looks great. Material appears to be high standards. Can't wait for next rain. Before I didn't want it to rain.
Company Locations
Head Office
- 14310 Sullyfield Cir Suite 300, Chantilly, VA 20151
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Metal Roof