Logo of Roofer 911

Roofer 911

  • Chantilly
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Roofer 911, located in Chantilly, Virginia, we specialize in a comprehensive range of roofing services, including roof inspections, coatings, and leak repairs. Our expertise allows us to address both residential and commercial roofing needs, ensuring that every project is handled with precision and care. We pride ourselves on our ability to manage complex tasks from start to finish, delivering durable solutions that stand the test of time. Our team is organized and detail-oriented, ensuring that every aspect of your roofing project is executed flawlessly.

We understand the importance of clear communication and consistent updates, so you are always informed throughout the repair process. Whether you are facing an emergency or planning preventative maintenance, we are committed to providing high-quality results that add long-term value to your property. Serving Mine Hill Township, NJ, and surrounding regions, we excel in project coordination, allowing us to complete intricate jobs thoroughly and efficiently.

What people say about “Roofer 911”?

Customer reviews for Roofer 911 reflect a predominantly positive sentiment, emphasizing their excellent communication, prompt response times, and professionalism. Many users appreciated the swift handling of emergency situations and the thorough updates provided throughout the repair process. The majority reported high-quality workmanship and satisfaction with the completed projects. However, there are notable concerns regarding customer service responsiveness, particularly when it comes to warranty claims, where some users experienced delays and unfulfilled commitments. This mixed feedback highlights both the strengths and challenges the company faces.

What Users Like The Most
  • They are prompt, responding quickly when we had an emergency, and communicate often and thoroughly.
  • Austin immediately identified the problem and had his crew complete the repair fast and efficiently!
  • Roofer 911 was fantastic, super responsive, and completed the work within the week.
  • The repairs were completed on schedule and required zero re-work.
  • They kept me updated on the status of my order throughout and answered all my questions.
What Users Like The Least
  • I have yet to hear from them regarding a return date.
  • We couldn’t get anyone to come to our property in a timely manner.
  • After a week their office reached out saying that my file is pending.
  • Extremely disappointed with this company and would not recommend doing business with them.
Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 87 reviews
5 stars
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Show first:
S. P.
Jul 27, 2025

I have used this roofing company for three years and have been beyond happy and satisfied.

Our roof recently developed a leak and within days they came to the house for an assessment and subsequent repair.

If you are having roof issues, I highly recommend this roofing company!

Thomas Swift
Apr 16, 2025

Roofers911 was a pleasure to work with. They are prompt, responding quickly when we had an emergency, and communicate often and thoroughly to ensure you are informed throughout the repair process. The repairs were completed on schedule and required zero re-work. I would recommend them to anyone in need of repair for their commercial roof!

John Stackhouse
Mar 31, 2025

Roofer 911 is one of the truly trustworthy roofing companies.

I have used them for numerous repairs in the last 5 years at my home. I also recommended them at my employer to replace a 20-25 year old flat roof. I was so impressed with the work and professionalism of Austin that I recommended him to my mother when her roof started leaking. He knocked it out of the park with her as well!

They came fast for the estimate, gave an honest opinion of the situation and longevity of the roof itself and so far have exceeded all of my expectations.

Thanks Austin!

Trey Sutherland
Mar 31, 2025

Roofer 911 came out to one of my rental properties in alexandria for a leaky roof after a recent rain storm. Austin immediately identified the problem and had his crew complete the repair fast, and efficiently! 100% recommend this company and will use them with all my rental properties!

Edris Ibrahim
Mar 30, 2025

Austin and his team did a great job for my roof. Easy to work with and his team handled everything professionally. High quality work, would highly recommend.

Osmundo Giron
Nov 3, 2024

I had Roofer 911 replace my roof a few years back. After a recent Rainstorm I noticed that my roof had leaked. I reached out to them to have a look at it as it is still under warranty. An inspector came out a few days later to look at the leak after I had reached out to them, He said they would take care of the problem. After a week their office reached out saying that my file is" pending" and that they would keep me updated with a return date. It is now close to three weeks later and I have yet to hear from them regarding a return date. I understand a company being busy, but I don't understand the length it has taken to schedule a job. I will hire another contractor to repair my leak as I feel I cant trust Roofer 911 for the repair as this is not the only issue I have found with the roof that came from the installation they did. I originally went with them because they had/have a high google rating. Maybe my situation is a rare one for them, but overall, I have not had the the best experience with them.

David Martineau
Feb 9, 2024

We had this company install a roof in 2019. It leaked in 2024, and was allegedly under warranty. We couldn’t get anyone to come to our property in a timely manner or work with our property manager to address the issue. I’m extremely disappointed with this company and would not recommend doing business with them.

Chris Friedline
Jan 29, 2024

I had a 30-year-old roof that was leaking and causing water damage in the attic. The same day I called, Austin came to look at the roof and scheduled a replacement shortly thereafter. The roof replacement was done from start to finish in one day and they also threw in a gutter replacement for my sunroom. I am very happy with Roofer911’s work and would highly recommend them to anyone who needs a roof replacement.

Pramvir Verma
Nov 19, 2023

Excellent all around, starting from communication, great value, and execution. Will be my go to for the next roofing project .

Robert McCarty
Sep 28, 2023

Returning home from a trip found a very leaky skylight in master bathroom. Some interior water damage noted. Roofer 911 responded quickly and provided A detailed estimate. Work accomplished was outstanding both outside and inside. Highly recommend Roofer 911.

Suk Lee
Aug 29, 2023

I have completed a roof replacement project with Austin Milam, from Roofer 911, and am very satisfied with his performance.

He treats his customers well and is responsible. When his team accidentally partially replaced our neighbor’s roof as well, he accepted his mistake and replaced the rest of the neighbor’s roof, free of charge.

Austin is extremely knowledgeable and helpful. It was a pleasure having him replace our roof, and it would be a pleasure to work with him again in the future.

Meredith Piemme
Aug 21, 2023

Roofer 911 was fantastic, we were adding a bathroom to our loft level, needed to have the sewer line vented through the roof. Super responsive, came out for a quick estimate and scheduled/completed the work within the week. Kept us right on track with our contractors and did great work. Reasonable cost and very professional. Highly recommend.

Mike Rudolph
Jul 19, 2023

Had a noisy old attic fan replaced, and the scheduling was easy and prompt (both for the estimate and the repair). Unfortunately the new fan installation turned out to be noisy as well, which was aggravating given how much it cost to replace. They came back to address the issue pretty quickly, and it has been mostly solved, so far as I can tell, since!

Todd Friedman
Jul 14, 2023

Very easy to work with Roofer 911. Quote was competitive with others to replace my 80-yr-old slate roof with asphalt shingles, install ridge vent, and smart vents. Austin, in particular, is excellent to work with and has followed up a few times to answer questions and check things out in the attic. Highly recommend.

Laura Pohanka
Jul 10, 2023

Roofer 911 really is a top notch company. You truly do not need to look elsewhere when in need of roof repair services.

I noticed that we were starting to have a dark spot in two areas of our ceiling and seeing as this is our first home, was not sure how to handle a situation (let alone who to contact!) Could it have been a gutter situation or a roof leak?

Upon turning to google, I found Roofer 911 within the first few minutes. I took a gamble, and called them first, without doing much research. All I saw was they had amazing reviews. I CAN SEE WHY!!!

Upon calling, I had a nice professional woman pick up the phone, who helped answer my questions and stated that she could have someone come out SAME DAY. I was shocked. I knew we had a lot of rain coming up in the weather forecast so same day was perfect.

Austin arrived onsite a few hours later, and was able to diagnose the leak repair and sent me over an estimate shortly after he left. I approved the repairs and was contacted to schedule within just a few short days. I couldn't believe it! They were even able to schedule in between two major storms which allowed me not to have to wait another week of it raining before they would come out to fix the leak. They even provided before and after pictures of the repairs performed.

Roofer911 truly provided an excellent experience, truly top notch, and I could not have been happier. I would recommend them to all my family and friends, they really do have a flawless service to provide. Thank you!!

Daniel Baughman
Jun 15, 2023

Roofer911 and my service rep (Austin) were extremely helpful and professional while replacing my roof. They kept me updated on the status of my order throughout, answered all my questions, and kept in touch during the follow-through. Also, their price beat the competitor that did my neighbor's roof in the same week! Would definitely recommend.

Thuc H
Apr 12, 2023

I found Roofer 911 on Nextdoor and was able to get immediately an appointment with Austin for an inspection of the corner of my kitchen bay window that's been damaged by rain for years. He was able to diagnose the problem quickly and explained the issues to me in clear details. The problematic area was fixed in 2 days by workers who cleaned up the work area well afterward. The cost was not cheap but the work was high quality as the water leakage hasn't recurred in the last 4 months.

Loretta Colom
Jan 11, 2023

Roofer 911 repair my roof - they were courteous and fast. Easy to schedule and have it taken care off.

Susan Sonley
Jan 4, 2023

There was water dripping from the exhaust fan in my bathroom when it rained and the wind blew a certain way. It was right before the holidays... I called several roofing companies and this group was the only one to respond. They came over to estimate on my schedule, promptly sent me a very specific estimate and we scheduled the work for shortly after Christmas. They arrived on time, made the repair and sent me pictures (since getting up on the roof is way outside my skill set) of the work they did. I definitely recommend this company to friends and will use them for future work.

Richard Zhang
Dec 8, 2022

It was an absolute a delightful surprise with Roofer911 - they totally live up to the great rating I read about online before choosing them.

I lived in the house that I just bought last year. It turns out that the roof is more than 25 years old. As a result it's becoming very difficult to get a reasonable home insurance. I decide to shop around to have the roof and gutter replaced.

I had discussed with 7 other roof installers that I knew from the flyers I have been getting from the mails. Most of them are either expensive, taking long time to complete the work, or having to wait long to schedule the work, or combination of the above. I finally reluctantly decided two - out of other even more unfavorable choice. A couple of days before I made my final decision, I tumbled on Roofer 911 and saw their excellent rating. I thought to give them a try - not only they came back with one of the most competitive pricing, more importantly they are super responsive, professional in providing and explaining information, scheduled to start the job immediately after only a few days of my call with them, completed the work with a day. Crew have been very nice and efficient. The job was finished with excellent site clean-up. Oh, did I mention - they did not even ask for a downpayment - like everybody else. It was actually me chasing them to get the payment processed after a job well-done.

A great and delightful experience!!! I feel so fortunate having found them...

Michael Winkler
Oct 19, 2022

Great experience both times I used this company. They did my roof and then fixed a gutter that was attached poorly that was causing the soffit to rot. Everyone was friendly, professional, helpful in clarifying questions, and I felt the price was very reasonable.

Sc Ber
Sep 8, 2022

All in all a very good experience. The work was done as promised, the same week, and they were done in half a day. No complaints. Would call on them again.

adugna g mariam
Aug 31, 2022

Roofer 911 came and replaced my roof. The price and service were excellent. Communication was clear and thorough throughout the entire process. My home is completely watertight and looks great. They came out within a week and finished the same day. Nothing but praise for the team over at Roofer 911, highly recommended to anyone in the Northern VA area!

John Catlin
Aug 31, 2022

This is the third time I have used Roofer 911 for repair of tree branch penetration of my roof. Their customer service is exemplary and their repair work has stood the test of time. I highly recommend Roofer 911.

Tim Flanagan
Jul 24, 2022

So why write a review for a company I didn't use? Because I wished I used them in the first place. I had another company install my roof. Unfortunately the roof had some leaks. After several frustrating encounters with the previous company I reached out to Steve at 911. He arrived when he said he would. Steve listened to my description of the problem and then checked the roof out as well as the inside of the house where the water was getting in. He showed me that this was more of a gutter issue and had suggestions on what might work. Bottom line is that at this point I was pretty frustrated. Steve could have told me I needed a 5k repair and I would have believed him. Instead some gutter rehanging fixed the problem. Nice to know that honest professionals are still out there.

Brad Davis
May 31, 2022

It’s been a few years now since we had a leak in our family room addition. Couldn’t get anyone to come over quickly - except Steve B.
We thought it might be a fairly simple repair, but he went on up to allay my fears… upon inspection he suggested we replace and do it right. I was thinking I ought to get several estimates, but he came in very reasonably, so we said “do it!”
The rest is happy history: perfectly ordered & delivered materials, 25+ guys here at the start for removal, beautiful suggestion on color scheme, excellent clean up, and even though he had a busy day, Steve came by to follow up and answer all my questions - even the crazy detail ones!
When I pull up to the house I regularly smile with satisfaction. It’s so nice when you have someone you feel fortunate to have met, and wouldn’t hesitate to call again….
Highly recommended!

Tony Manuel
May 13, 2022

In December 2015, we had a leak coming through our garage ceiling and the dry wall started to come down. I called three roofing contractors and Roofer 911 was the only one who could tell me the cause and how to repair it. Steve B. came out to my home the same day I called him, he took a video on the roof explaining the details of the issue, emailed it to me since I was at work, and completed the repair the same day.

In May 2022, we needed to replace our 19 year old roof due to normal wear and tear. Out of the three bids we received, Roofer 911 came in $1,000 to $2,000 less than the others. I received the proposal from Steve B. on Friday, I signed it on Sunday, and the roof was installed on Thursday the same week. Everything was on time and on schedule including the delivery of the materials, the crew, and the one-day installation and clean up. If I had any questions, Steve would answer all my calls every time and I never had to leave a voicemail message. He also answered all my emails promptly. Steve and his crew were very professional which made the entire process smooth from start to finish.

Replacing your roof is one of the biggest expenses for a homeowner and Roofer 911 made the process easy and less stressful. I chose Roofer 911 because of my previous experience with them. I will continue to use Roofer 911 for all my roofing needs and I highly recommend them.

Frank Schlenter
Apr 9, 2022

I checked lots of reviews from various companies before choosing Roofer911. Steve came out and provided an estimate for a new Roof, Gutters, and Fascia boards spanning the front and rear of the home. I wanted the Fascia boards completely replaced with pvc composite. Unlike other contractors, Roofer911 didn't need or want a large deposit. Steve said that I would write him a check when I was completely satisfied with the installation. His estimate was very competitive, and I had others that were thousands higher. Young, the scheduler, was great to work with and extremely professional and responsive. The roofing team was meticulous in checking and replacing all damaged roof boards, very impressive. They even painted my ugly flu a nice black to go with the Pewter Grey roof. I did have a couple of questions when the gutter team was on-site and I contacted Steve. Steve answered right away and resolved the issue with the team leader immediately. Steve was on-site for the start of the project and always available by phone. The roof and gutters look great!

John Winkler
Mar 26, 2022

We had Roofer 911 replace our 23-year-old roof, which also entailed replacing about a dozen plywood sheets. We contacted Steve B based on the recommendations of friends and family who had worked with him and who were very satisfied with the job his company did replacing their roofs. Steve was extremely responsive to our initial call; we heard back from him within hours. He was also extremely responsive leading up to, during, and after the work was performed. His team did a very professional job, completing the job within one day and cleaning up afterwards. We have yet to find a single nail. Steve said that customer satisfaction was very important to him, and it showed. Overall, we were extremely satisfied with Roofer 911's performance, and we would highly recommend them. I should also mention that the cost of the job was well below the bid we received from another major roofing company in the area.

Rebecca O.
Mar 15, 2022

I was so impressed with Steve. We had water coming in our skylight after a big snow in January. He came out that day, even though most businesses were closed for snow. His crew came out a couple days later, shoveled off the roof, and fixed the area around the skylight that was leaking. During the estimate he was honest about what he could and couldn't do (we have an unusual roof) but there turned out to be no problems. It has snowed twice since then with no issues. Highly recommend this business.

SG
Jan 25, 2022

We had a roof leak after an ice storm and Steve was able to quickly come out and diagnose the problem which turned out to be with our gutter placement and not with our roofing. I greatly appreciate his help and he recommended a gutter company that's coming out tomorrow. We'll definitely be using him for any future roofing needs. Very knowledgeable, friendly and honest.

Mike Jones
Dec 3, 2021

I chose Roofer 911 to replace my roof because their proposal was prompt, clear and competitive. I recommend them because they did great work. The owner was very knowledgeable and kept me informed and up-to-date on progress. The crew showed up on time, worked safely and efficiently, and cleaned up after themselves. They completed the work quickly. Everything went off without a hitch. I highly recommend them.

Kate Thompson
Oct 23, 2021

I have been involved with many renovations and have worked with a lot of contractors. I would rank Roofer 911 at the top. The entire process was very professional from the very beginning to the end. The owner, Steve, responded quickly to my request for an estimate for a roof replacement. He went up on the roof and performed the inspection himself (some other roofing companies didn’t bother to go onto the roof). He provided a very detailed inspection of my roof with pictures and a video. He responded quickly to all my questions and provided valuable information and demonstrated he is very knowledgeable about the chosen roof product, the installation process etc. He provided detailed documentation and Internet links of the roof shingles, the vents, drip edge, new attic fan etc. His proposal was very detailed with each step to be taken in the process. He installed the roof on the date I selected. He was very communicative during the entire process. His crew arrived promptly the day of the installation. The crew was very professional during the process, respecting my property and protecting it with tarps. The roof was installed in one day and the crew left the property after a through clean up and removed any trace of debris, nails etc. Roofer 911 also provided the best price which was a great bonus because I was able to get high quality workmanship and product for the best price. I would highly recommend Roofer 911. I plan on using Roofer 911 for all my roofing needs on other properties. I wish every contractor provided the excellent service Roofer 911 provided. Thank you, Steve!!

Paulo V.
Oct 6, 2021

Had our roof replaced couple of weeks ago by Roofer 911. Bottom line: quality professional service at a reasonable price.

From 2015-2017, Roofer 911 did three separate repairs on different parts of our roof: 1) chimney leaks, 2) skylights leaks, and 3) roof vent pipe leak. When Steve inspected the affected areas, he was spot on in identifying the source of the leak each time. We have not had any issues or concerns with those repairs. When we returned from an overseas tour and reoccupy the home, we noticed several small bulges on the roof, but this time we decided to replace the entire roof instead of potential "band aid" repairs. We chose Roofer 911 to perform the work based on our previous experiences with Steve. He was responsive, provided sound advice on materials and warranties, and his final work was of great quality. We are happy with the results, and would recommend Roofer 911 without any reservation.

Lynn yu
Sep 18, 2021

Roofer 911 recently finished roof replacement project for my house. Steve and his team are very professional and have done an excellent job. Good price, quality work, rich experience, excellent communication. It is a pleasure to work with Steve throughout the roof replacement project.

K J
Sep 17, 2021

Steve at Roofer911 brought to my home impeccable service, genuine care and concern, and a level of professionalism that I have been longing for in service providers for decades. He’s extremely knowledgeable, encouraged questions, and provided dependable information and answers on which I based my decisions. I’m so pleased with the outcome and the price! Look no further if you’re in the market for the services he provides.

Karen Marshall
Aug 13, 2021

Couldn't be more pleased. Steve came out to look at the job the very day I called. Very friendly, professional and knowledgable. We were asking him to look at the roof on our screened in porch where we thought we had some issues. Sadly, while the porch was new the person who built it was unresponsive to our needs. Steve was very quick to say that the roof itself looked great but that our problem was the drip edge along the edge of the roof. I was grateful that he quick to identify problems but also quick to let us know that other areas were done very well. The next day, the job was done. Less than 48 hours after my initial call. We waited for a good hard rain to be sure the problem as remedied and everything is great. Very pleased and will be sure to call Roofer 911 again should we need help.

Athula Navaratne
Aug 8, 2021

Roofer911 installed our new roof last week. Steve, our contact, was professional, gave us a reasonable estimate, and scheduled the installation within days. Everything was done as expected, and we had a great experience! This was not the first time we used Roofer911.We had them repair our roof and siding more than five years ago. I strongly recommend Roofer911 for quality service.

D S
Jul 13, 2021

It was a pleasure working with Steve B. from Roofer911. He was responsive and very professional. Steve provided me with a reasonable estimate and was able to schedule install within a week. The roof looks great. Just wish I received photos of the underlayment installation. All in all, I had a great experience and my roof looks great. Thanks Roofer911.

Kalisha Nunez
Jul 10, 2021

I have been using Roofer 911 for over 12 years when I first moved into my house. Their prices have always been the beat and their work amazing! We will only use this company... thank you

Rich S
Jul 9, 2021

Roofer 911 appended a patio shingled roof to our house. The price was reasonable and done within a week. The roofers came out a day early due to incoming weather, but were still hit by an unsuspected storm. They were able to weather it in before the storm hit and finished after it was gone. All in all, it took around 4 hours. We've had a few heavy storms since and it's holding up just fine.

Daniil Osminin
Jul 8, 2021

Steve was the best to work with! I had the easiest booking process and the most efficient roof and gutter repair with the company! I recommend to all my family and friends!

Michael Mazzarella
Jun 26, 2021

I can't say enough about Steve. He's one of the most dependable, responsive, knowledgable, and personable home repair/improvement worker I've encountered. We had a leak coming in from our roof, and we also needed new gutters. He came to give an estimate the next day, and then completed all the work the following day. The work was very high quality. Will certainly be our go-to roofer from now on!

Neal Daniel
Jun 12, 2021

A couple of people said that gutter problems caused the leak during a heavy rain. I was skeptical when Roofer 911 said it was actually problems with shingles, flashing, and sealing. Of course they were right! They came promptly and fixed it in a day. We just had a heavy rain and no leaking. Thank you Roofer 911!

Sharjeel Aziz
May 11, 2021

Quality workmanship, great price, responsive and excellent communication throughout the process. We needed emergency repair and Steve was the only one willing to come over the weekend. We had to reschedule a few times because of rain and the changes were communicated well.

Ken Campbell
Mar 31, 2021

I left Steve a message in the morning, he got back to me and was out to the house before noon to check out the problem, and he had a crew out to make the necessary repairs that afternoon. Steve assessed the issue more thoroughly than past roofers I had out, and his crew resolved the leak entirely, unlike past roofers. Very reasonably priced, especially given the rapid service. They are my go-to roofers for the future!

Scott Woods
Mar 30, 2021

Steve and his crew at Roofer911 did a great job installing a new roof on my house! He is clearly a roofing expert, not a salesman pushing products. He was very honest in saying he wouldn't take on some of the work I wanted done on my house because it wasn't his specialty and wouldn't want to deliver sub-quality work. Also, of all the estimates I got, his was the only one that recognized the potential ruinous effect cutting into my closed cell insulated attic to install ridge vents would have had. His customer service is top notch. He was quick to reply to all my messages and always answered the phone whenever I called, never letting it go to voicemail. I have no reservations in recommending Roofer911 to anyone and you'll find his prices very competitive, particularly for the level of service and expertise he brings.

David Y
Mar 18, 2021

I selected Roofer911 for its competitive bid and its upfront customer service and scheduling. The crew did a very professional job including roofing materials beyond shingles. Their attention to detail in cleaning up also is noteworthy and indicative of their overall top quality. They earned a high review.

UPDATE: I asked Roofer911 to inspect the roof, and Steve B. and the team were yet again professional, responsive, and focused on the customer. I am pleased I selected Roofer 911, and they earned high marks. I highly recommend them.

Manuel Rodriguez
Mar 8, 2021

Roofer 911 is 1st Class company that provide top-notch customer service. Steve, the owner, was responsive from start to finish. I had an emergency replacement that was needed. I was really impressed with how quickly we were able to schedule the initial estimate as well as the work.

Steve and his team took excellent care of cleaning up after the roof replacement. I couldn't have a more beautiful, water-tight roof. Roofer 911 provided excellent work AND great value!!! Highly Recommend!

Jean
Mar 5, 2021

Among all the contractors Steve certainly stands out: he is passionate about this job and was able to book us in the same week. We had our gutters and a part of the screened deck roofing done by them, and both jobs are phenomenal. Steve personally follows up after the jobs are done, and will only process payment once we're happy with the job.

Matt Galbraith
Mar 3, 2021

I would highly recommend Roofer 911. Steve was able to come out immediately to inspect and provide a very reasonable quote for a roof leak around our chimney. Our repair required work to be done by a separate chimney contractor prior to the roofing work. With this wet and cold winter, the repairs needed to be rescheduled at least 4-5 times. Each time Steve easily adjusted our schedule and always had roofers available. Other companies we were considering for this work had 4-6 week waits. I cannot say enough about Steve and the team over at Roofer 911.

Julie Jeffrey
Feb 27, 2021

Great company, great service, great price. I had a branch fall on my roof, creating a big hole. I called Steve on Thursday, he submitted a quote that day and made the repair the next morning. Earlier in the week, I received another quote from a different company that was three times the price. Cannot say enough about this great company. Thank you for making the repair in such a short time, just in time for a rainy weekend!

Charles Steigerwald
Feb 25, 2021

Roofer 911 did a great job installing a new gutter in the front of my house. During a storm the old gutters leaked and water seeped into my house, leaking into the kitchen ceiling. After the new "Rhino Gutter Guard" gutters were installed, we had a major ice storm, followed by rapid melting the next day. Everything is "high and dry". Steve was great. Highly responsive, great quality, and a fair price. The new gutters look great too! I would definitely use Roofer 911 again!

Wanda Johnson
Feb 11, 2021

Steve did exactly what he discussed with us doing initial inspection of our roof. His company is very organized, he shows you step by step progress what is being done. This was an execellent job. It was stress free, and
exceptional the way the project was done, from start to finish. No pressure on us at anytime during this process. This was the most efficient and timely project we have every had done in 33 years.. We highly recommend Roofer 911 to everyone who needs roof work. We were the third family in my neighborhood that had roofs replaced by
Roofer 911 since December, 2020. PLEASE CALL ROOFER 911 NOW.
HE HAS THE BEST CREW WORKERS BY FAR. THANKS STEVE.

Adam Wood
Jan 29, 2021

They were quick to do the inspection and scheduled the repair right away. Super happy with the fix and the communication. I would recommend this company any day.

K E
Jan 25, 2021

Steve was 100% amazing! We had a roof leak. We called six big roofing companies who made us wait and wait just for an appointment to see what was going on. Their quotes were astronomically high and they were all trying to schedule us for weeks later. All seemed interested only in entire roof replacement (which we absolutely did not need). I called Steve and things moved along so quickly! He was prompt and professional. He showed up when he said he would to check out the issue and sent a very fair estimate via email the same day. The leak was fixed the very next morning! From what we've seen thus far, his employees did a great repair job. I will never contact any of those other guys. It's rare to find such an upstanding businessman anymore. Definitely don't hesitate to contact him if you need a roof repaired!

Sharon Holmes
Jan 8, 2021

Roofer 911 is great! I called because it sounded like a torrential downpour outside my bay window when ice was melting on Dec. 18, pouring down from our gutters. I found Roofer 911 and read the excellent reviews. I called Steve, and he came in less than 2 hours. He parked his truck, looked up at my front gutter, and immediately said he knew the problem. Our gutter was bent in the front, along with other issues, and the back gutter was equally as bad, if not worse. We contracted for new gutters and gutter guard. No pressure from Steve. The team of three showed up on Dec. 21. They were professional and excellent. We have had rain since the installation, and no more issues. Great company! I highly recommend Roofer 911.

Jenn J
Jan 4, 2021

Steve at Roofer911 is literally one of the best people you will work with-- typically with folks you work with in this industry, it is hard to get timely responses and fair prices. However, with Steve, we have gotten both all the times we've used him. Both times we've had leaks, I either reached out to Steve on Yelp or emailed him directly and, even over the holidays, got back to me within 24 hrs. He will call or email you directly with a date/time he will show up, do his assessment fairly quickly, while answering all questions you may have, and also complete the work super fast, while guaranteeing his work to ensure the quality. He is super pleasant to work with, always very responsive and if anything, pushes communication from his side as well, which is very helpful, and is sensitive to getting work done quickly as roof leaks are very time sensitive matters. I would encourage everyone to use him-- he is trustworthy, fair, shows up, and is everything you would hope for when dealing with any roof issues that may come your way!

Tom Maricle
Dec 23, 2020

We required emergency roof leak repair discovered on a Wednesday, so we submitted a request for an estimate on Thursday. Steve Briese called back very quickly and agreed to come give an estimate between 8am and 1 pm on Friday. He also agreed to call 40 minute before he arrived. Everything went exactly as he described. He called 40 minutes ahead of time and showed up when expected. He said he would email us an estimate right after he viewed the problem area and checked for leaks with a sophisticated water leak testing device, showing us where the water was coming from in our sun room next to the back of our 2 story house. Steve sent the email within 5 minutes of discussing the estimate! Quite efficient! We were excited to find that they could do the repairs within 2 days of our approval of the estimate. The crew arrived exactly when expected and did a wonderful job stopping the leak that quickly. We would definitely recommend Steve and his company, Roofer911 for any such professionally handled roof repairs!! We are quite happy with the price and the quality of the work! We recommend you consider using them for any similar work that you need! It's worth every penny!

Hector A
Dec 13, 2020

First time dealing with a roofing company and couldn’t be more pleased Roofer911. Steven was very helpful walking me through the roofing problems I had and the installation process. The crew should up on time and we’re very professional with the install and cleanup.
I would highly recommend Roofer911.

Bill Johnson
Dec 8, 2020

Needing a quick roof repair, I went to Youtube to see how I might do it myself. I decided to let someone experienced do the work--replace 50 feet of 20 year old, leaking ridge vent. I saw Roofer911 on YouTube and a few others, but decided on Roofer911 and am glad I did. I called, Steve and I set up an appt, and he knew right away what I needed and said he could do it in 24-48 hours. He did. I am now worry free and with a warranty, just what I wanted. Steve knows roofing, when you speak with him, you'll see. Quick work, professional, on-time, done! Thanks Steve!

Robert Tilton
Dec 5, 2020

Steve, the owner, came immediately upon being notified that we had roof damage the was causing a leak into the attic. He provided an estimate within the hour, this was on Wednesday before Thanksgiving. On Friday his men arrived and the work was done within an hour.I discovered they had installed the wrong flashing and the correction was made as quickly as possible. We are completely satisfied.

Mike O'Connor
Dec 1, 2020

Steve is not only an absolute professional and a walking repository of over 50 years of intricate knowledge and know-how, but he is a genuinely great person. I had an emergency roof situation over the Thanksgiving Holiday Weekend, and no one would bother to pick up the phone or respond to me... even with an impending 24 hour thunderstorm just a day away. Steve was backlogged and jam packed, but after hearing my plight he stopped what he was doing on his own home and came to my rescue. He performed diagnostics, identified the issue, and referred me to a local company he knew personally - they came out that very day and fixed our roof problem in time for the thunderstorm!

Steve and everyone at Roofer 911 are consummate professionals, compassionate, and highly skilled at their craft. If you need assistance with your roof, this is your guy!

Samantha OC
Dec 1, 2020

Steve was amazing. We had a leak on a holiday weekend and he came out to see us when no one else responded. He was kind and very knowledgeable, and put us at ease about our issue.

Jennifer Lin
Nov 18, 2020

I thought I had a leak in the roof because there were two dark spots that seemed to appear after it rained a lot. It turns out it was just nails popping. Roofer 911 was super professional and gracious about having come out to take a look at it. I plan on calling them when I need to get a new roof soon (my house is 20 years old so it will be time soon).

Robert Ballagh
Oct 27, 2020

Roofer 911 is an experienced and professional company. They were responsive to every request and every question and reasonably priced. I would use them again and will recommend them to my friends and family.

Jimmy Batka
Oct 13, 2020

We had roofer911 come out to look at a leak in our roof. They were extremely fast to respond. Steve came out and gave a quick review of what repairs were needed. We agreed to have the work done and his team came the next day and fixed it. Excellent service and quick repairs. We’ve had no issues with leaks since the work was done. We highly recommend them based on our experience.

nabila khan
Sep 30, 2020

I reached out to Roofer 911 after my mom discovered water leaking from a light fixture after a big storm. Steve came out the same day and presented a report with his recommendations. He was very thorough in explaining the issues and giving options for us.

We were a little hesitant to begin a big project at this time but after having two other local roofing companies out to examine the roof the choice was simple.

Roofer 911 offered the best warranty, price, and Steve was very knowledgeable and honest.

The shingles were delivered a day prior and the crew arrived promptly in the morning to begin work. They removed the old shingles as well as replacing countless damaged planks before installing the new roof. The whole process was well documented for us with photos. They also thoroughly cleaned up the area before they finished.

We are extremely satisfied with the work that was done and would absolutely recommend working with Roofer 911. Steve was also very responsive throughout the process and we were able to sign our contract online and make selections online which is a huge bonus during Covid.

Gary Cazenas
Sep 21, 2020

Since last winter, I developed a slow leak in my roof that was developing a rather large water stain in my ceiling that was growing with each passing storm through the spring. I researched a hand full of companies but was impressed with all the reviews I read for Steve - so I gave him a call first. He answered quickly and I was scheduled for a free estimate / inspection within a few days (as I told him it wasn't an emergency). He found the problem immediately and gave me an estimate within hours that was very fair with what I was expecting. It was fixed before the week was over and he documented before and after pictures so I could see exactly what he did (as I've never been on my roof and never expect to go up there). His pictures told a thousand words and I am extremely happy with his work as well as just having the pleasure of working with Steve. I highly recommend, if you are in need of roof repair.

James Watts
Sep 14, 2020

We needed a new roof. After having 5 different companies out, we chose Roofer911. Two of the companies were way over-priced while the other 3, including Roofer911 were all right around the same price. All estimates were for the same products. The reason we chose Roofer911 was Steve gave us a great sense that he knew exactly what he was doing and was going to be reliable, give a great product, and stand by his work. After delaying by only a day, due to rain, the team showed up worked all day and left the area clean and looking great with a fabulous new roof. Thanks Steve!

Aladdin Bolad
Aug 21, 2020

I have used Roffer 911 and Steven 2 times prior to this one. Hence I knew who to call when my roof had another leak. He took a look and he told me he could repair it however because my roof was that old he recommended a new roof which his staff installed very quickly and professionally and in a timely manner. He also installed new gutter covers.
I am quite happy with his service

Barret Newman
Aug 4, 2020

We had a couple leaks in our roof with all the recent rain. Steve was very easy to communicate with, and was able to get out to our house and quickly diagnose and fix the problem. I won’t hesitate to call them again.

Steve followed up the week after the repairs to make sure everything still looked good. Unexpected, but appreciated!

Jason Clark
Jul 11, 2020

I contacted Roofer 911 to investigate a small water stain that had appeared on my ceiling. The owner Steve responded quickly, came out on a Saturday and used his experienced and infra-red camera to confirm the source of the leak. He explained that the repair was a simple (even for me!) DIY job, wrote down exactly what I needed and didn't charge me. I followed his instructions and the problem is resolved. No question who I will call when I have a more serious roof problem.

Sav15
Jul 8, 2020

There are 3 qualities that I look for in any business and they are honesty, trustworthiness and professionalism and my experience with Steve is that he exemplifies these qualities really well. Needed to take care of a roof leak situation and Steve took care of the whole process really well. I'll be calling Steve and Roofer911 for all roof needs in the future.

Anne Day
Jul 1, 2020

Had a occasional water leak along HVAC vent leading into utility room from roof. Steve and his team had helped me in 2017 when ridge vent had blown off roof during wind storm and I needed immediate assistance; called him again to assist with this.

Long story short, it was time to replace my 29 year old roof (3 story townhome). Steve was responsive, super friendly, and provided very reasonable quote. His team was excellent...arrived on time, worked efficiently and quickly to complete the replacement in one day, and left my property (as well as my neighbor's property) looking better than when they had arrived. Additionally, Steve provided me with multiple pictures of the work progress as well as completed roof.

Best experience, by far, than with many other trades people I've encountered. Highly recommend Steve and his team...thank you!

Debbie Selburg
Jun 20, 2020

Honest and trustworthy are two words that I can say about the owner of this company. He does what he says he will do and more. I’m very happy with my new roof! Roofer911 went the extra mile and more and I’m glad I went with him. The owner has been in business for many years and knows anything and everything about roofs. After a detailed and thorough inspection of the roof inside and outside of my home and roof, the owner, Mr. Briesemeister, explained in detail the problems with my roof. After our conversation I had no doubt he was the person I was going to hire to replace my roof. I am very happy with his work and expertise. I have already referred other neighbors and friends to Roofer911. The roof was done quickly, and it looks terrific. Mr. Briesemeister is an expert in his field and goes the extra mile to make sure customers are happy and satisfied with the products and workmanship he provided. Thankfully I won’t have to worry about my roof for many decades. His warranty and the manufacturer’s warranty are lifetime.

Sacha Rosenthal
Jun 18, 2020

Discovered a leak when cleaning the gutters. Called Steve and spoke to him Saturday afternoon. He came out Monday morning, provided a quote on the spot and completed the work Tuesday, following up with me on Wednesday to see how things went. Did not try to sell anything that was not needed. Could not be happier. Better yet, it rained and no water came in the house! I’ll need a new roof in 3-5 years and I know where I’ll be going to get it done.

Patrick Bean
Jun 7, 2020

Steve and Roofer 911 replaced the roof on our detached garage, and installed new gutters and gutter guards. The entire process from quote to install was great. Steve is quick to respond, very professional and transparent. His crew was neat, quick and did great work. We highly recommend Steve and Roofer 911!

Travis W
Jun 4, 2020

If I could Steve and his company 10 stars I would! This has been the single best experience I have ever had with a contractor hands down! When my roof started leaking after a heavy storm I did some research on roofing contractors and he came highly recommend. From the first call Steve was responsive, honest, fast, courteous, and professional! He came back out and met the insurance adjuster after his initial visit and helped me navigate that process. Once the insurance process was completed his crew showed up on time and completed the entire roof replacement in ONE DAY including repairing a lot more bad roof decking than anticipated. He used high quality materials and even upgraded some things at not cost. The roof looks amazing and could not be happier! Steve and his company care about their customers and their work.

Sloan Davis
May 24, 2020

Steve and his team replace an improperly installed ridge vent a few weeks ago. I was extremely impressed with his professionalism and that of his workers. Steve explained in detail what my issue was and how he would correct it. I'm please with the work and I would not hesitate to use them again!

Kathy Steckelberg
May 15, 2020

I needed to replace my 20-plus-year-old roof and knew that I wanted Steve and Roofer911 to do the work. Twice before when I had roof leaks, Steve was incredibly responsive, found the sources of the leaks, and fixed them promptly. Steve demonstrated that he knows roofs! When he replaced my roof, his price was very fair, and his crew showed up on time and got the roof replaced in one day. They also did a great job cleaning up my property afterward. I wouldn't hesitate to recommend Steve and Roofer911 to anyone who needs either roof repairs or a roof replacement.

Daniel Storm
May 6, 2020

Excellent service. I had scheduled an appointment for Monday had a hole in my roof and was fixed the very next day. Quick, and prompt and on time. Will use again for sure!!

Thomas W
May 4, 2020

Steven and his team at Roofer911 did excellent work! We used them back in November 2019 and this May (2020) for shingle replacement due to high winds. They were very responsive, prompt and courteous throughout both occasions and we would not hesitate to use them in the future.

Tom Lyons
Apr 25, 2020

Good quality roofing repairs at a fair price. Steve (owner) is particularly attentive and professional. They offer solid advice and don't try to "upsell" unnecessary stuff just to make money. Just good quality work and materials, quickly and professionally done.

G Petronchak
Dec 18, 2019

Great service,emailed day 1 Steve got back with 1/2 hr,day 2 he showed up on time prepped an estimate,day 3 roof fixed,team did a fine job,professional,through, will use again but hope not to soon.
Needed Steve again water leak. Came right away got estimate fixed on day 2.Great response, quality work,knowledgeable , reasonably priced,professional.

Ronald Payne
Jul 11, 2017

After the recent hurricane IDA, our kitchen began leaking (again) and I knew it was time to replace the 15-year old roof. I called ROOFER 911 and Steve came the next day and did an inspection of the roof. It was as expected with more damage than I initially thought. My house in Fairfax City is 55 years old so I decided to replace the entire roof, including plywood, shingles, skylight, and gutters. A week later, a team of 8 workers showed up promptly at 0720 on 13 September and worked continuously until 1815. The next day another team of 4 men came and installed all the shingles and on 15 September another team of 4 men came to install the new 6 inch gutters. The job was completed in an expeditious and professional manner in 2 days plus 2 hours. The team leader for the entire installation was a gentleman named Romeo and he had his team of workers organized with work being done like clockwork. In addition, I would like to mention that 37 feet of wood planking had to be replaced due to "wet rot" and that was done by a gentleman named Yonis, who made a very difficult job look easy. Today my roof is that of a new house and I can sleep now during storms without walking from room to room with a flashlight aimed at the ceiling. I highly recommend Roofer 911 and make sure to ask for Steve. Ron P. in Fairfax City

jon l
Jun 24, 2017

Within no more than 1 hour of submitting for an estimate on the website I had a call from Roofer911 stating they could check the issue with my bump-out and give a quote for the work they would need to do within ~30 minutes or so. Once the quote was emailed to me, one of the owners called me and explained what is contributing to the bump-out leak and how they'd address all of the items. The next morning they came out and performed the fixes within only a couple hours. It was a very easy process and the fixes they performed seem very comprehensive in order to stop any future leaks. I'm definitely happy with the whole process, and I feel confident that the next time a huge storm comes through I won't have to worry about water coming through our bump-out.

Also used Roofer911 for a new roof installation recently. The roof is installed well and looks great. The crew got it done in 1 day and got everything cleaned up well. The quote was fast and contained a lot of useful information, as well as being a competitive price for an installation.

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  • Chantilly
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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