Sutherlands - Carlsbad, NM

Employees are very helpful and there is a very good selection of hardware and products for professionals. Like this place better than big box home improvement stores

I walked in on Friday at 10:45 needing a bed for my new apartment. I was prepared to have to spend a small fortune at some furniture stores or to have to wait ages for delivery. After speaking with the people at this store for about 15 minutes, we had selected everything that I needed. I had a very reasonable price, and everything was delivered and in my apartment by 11:45. Less than one hour from entering the store to having everything delivered, at a great price, and dealing with friendly, kind staff was a wonderful experience. My hat's off to the team at Sutherlands in Carlsbad!

Customer service needs some work Manger should go to some training. On customer service. My 60 yr old husband was there to get 4 bags of concrete & 2 peices of wood with nothing to beable to carry products out to truck cause either was in parking lot or was randomly being used had to do so by hand. Manger chased him to parking lot and treated him like a theft and was searching his vehicle to see what was in vehicle instead of offering to help with products. Kinda makes u wonder while he was so concerned of what my husband had already purchased paid and carried out how many people got away with thieving.

So easy to find what I needed employees are super helpful an always close by for help if needed. In an out real quick.

Neat things in this store to browse. Very friendly employees. They asked if we needed help, but they didn't nag or follow you around.

The people are friendly and very knowledgjeable about their products and eager to help. I went in to get paint matched that I made using house paint and car paint and they had no problem matching and walmart wouldn't even

Got asked three times if I needed help as I was walking around. The center isle for $1 and $2 sales is always cool to check out. Surprisingly the 2x4 studs were way better quality and straighter than other local hardware stores.

So much better than dealing with Lowe's! Less of a crowd, nice staff and we have found everything we needed. Will definitely go back.

This is a good store the people I have met are kind and always have a smile on their face!!

They were very helpful with everything and even show u how to do everything I was very happy with they way they treat their customers and I dont mine going back to shop there again.