Safelite AutoGlass - Fort Dodge, IA

This was my first time using Safelite. The website was easy to use and file my claim. The worker that came out was very friendly and explained everything before he started on my windshield. I will definitely use Safelite again.

Never ever in my entire life have I been more mad, every single customer support number fails to work, “no agents available “ but only half of a single ring? Makes zero sense. This company is based ENTIRELY off communication, this isint just for fort dodge, THE ENTIRE satellite auto glass company has failed if this is their new norm. Not being able to talk to a real person really really set me off and now I’m NOT willing to work with satellite unless they choose to contact me. Absolutely ridiculous. Any questions you have you better ask after you already paid for your service, that’s just pitiful.

Safelite did a great job - both in completing the task and in communication. Love that they did a home visit to replace my windshield. Highly recommend.

Don't have safelite fix your windshield unless you want it cracked! Had 2 small rock chips on my 2012 rav4 and the tech ended up cracking my windshield before he even put the resin on the chip. I asked him what kind of training they get and he says( not enough) so I ask if they learn on people's cars and he says( they learn by trial and error on customers cars) so because he didn't know what he was doing I have to pay out of pocket to have a different company change my windshield (at a lower price than safelite told me even).. I tried to contact safelite about this and they tell me nothing they can do as there was a chance it would break. Well my sister just got a rock chip that was worse than mine fixed by that other company and her windshield is perfect now! So not to impressed with the customer service and I'm telling everyone I know not to give them money since no effort was made to try and make this situation rite. I would give a negative review if possible

Matthew from Safelight in Fort Dodge was very professional and a great guy . Did a great job of explaining things and everything looks grest!!

Guys in the Fort Dodge location are amazing! They were professional, helpful, & do quality work. They helped me through rearranging my appt because of my Jeep not starting. The windshield looks great!!!

They were very friendly and fast service. I got a text while waiting that my jeep was done and I could pat. Payed using my phone. Check out was a breeze.

The service here is awesome! Very friendly & outgoing with a smile. I was in and out in an hour. Highly recommend.

These folks are amazing! They came a long way to fix my windshield. Their staff is ultra friendly and helpful and the process was easy to complete. Made a big issue for me with my car an easy fix.

they were very fast and did an incredible job! Very personable and friendly technician! Also about $275 cheaper than Visions auto glass for the replacement job! Happy... You Bet!

I brought my f350 in at 11:00, safelite had my windshield replaced within an hour, its sealed great, and the customer service was top notch. I had a very good experience, I'd recommend to anyone I know.

I have had to use Safelite 3 times. Every time was a great experience! This last time was exceptional! Spencer had informed me yesterday he would be running late and asked if I could reschedule. He was so polite. He came today and was pleasant as ever!! He did a fantastic job!!! Not sure what he is making an hour but it may not be enough!!!!

They were eager to get the windshield repaired quickly. Friendly customer service setting up the appointment. Their technician, Willie, was very helpful arranging a time that worked for me and was very prompt. He was friendly, professional and efficient. Thanks for the service!

Safelite in fort dodge is NOT open on Saturday as their website says, and their customer service says. However, the guys that came out to put in my windshield were professional and courteous. Be sure that you give them your vin number to ensure correct glass is brought! Great service tho, i would recommend it!