Logo of Safelite AutoGlass

Safelite AutoGlass - Cana, VA

  • Cana
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Safelite AutoGlass, we pride ourselves on our technical expertise and versatility in handling both residential and commercial projects. Based in Cana, Virginia, we specialize in roof waterproofing, skylight repair, and leak repair, ensuring that we can manage complex roofing challenges from start to finish. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. With a strong focus on organization and attention to detail, we approach each project with a commitment to consistency and reliability.

Whether addressing a minor leak or undertaking a comprehensive waterproofing solution, we ensure every aspect is meticulously handled. Our goal is to provide you with peace of mind, knowing that your roofing needs are in capable hands. We proudly serve Cana and the surrounding regions, ready to tackle your next project with confidence.

What people say about “Safelite AutoGlass”?

The majority of customer reviews highlight exceptional service provided by Safelite, emphasizing the professionalism, courtesy, and communication skills of the staff. Many customers appreciated the timely updates regarding their vehicle repairs and the overall efficiency of the service. However, there are significant concerns regarding booking and scheduling issues, with some reviewers expressing frustration over miscommunication and delays. Despite these negative experiences, the overwhelming sentiment remains positive, showcasing a strong commitment to customer satisfaction and quality work.

What Users Like The Most
  • Great service and fast service.
  • The staff was very accommodating, informative and friendly.
  • Great place to have windshield work done.
  • The technician communicated progress and wait times periodically.
  • Their work is top notch.
What Users Like The Least
  • Had a manager tell me that I had tried to fix the crack myself.
  • The tech went to fill in the place and cracked the entire windshield.
  • I explained to him that I had already taken off one day of work and they would need to come to my workplace.
Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 24 reviews
5 stars
4 stars
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1 stars
Show first:
Mary Hale
Jul 10, 2025

Great service and fast service. Very professional. Polite and respectful knew what they were doing kept us informed every step of the way thank you

Luis Espinosa jimenez
Jun 24, 2025

Josh is great, I could not have asked more of him than what he did for me. Great service, great work, great timing.

Miranda Miller
Jun 10, 2025

The staff was very accommodating, informative and friendly. They kept us updated on the progess of our vehicle, since it was more than just a windshield replacement. Exceptional customer service.

PDW PDW
Jun 8, 2025

Great place to have windshield work done. Knowledgeable and friendly staff. Can't say enough about the timely and quality work these guys did

Christopher Driggers
May 18, 2025

Great Experience working with them to replace my windshield. Work was performed quickly and expertly. The employees were great to work with.

Jan Bowen
May 7, 2025

My repair required me to come in for service. They immediately took my car to start working on it. In the meantime I was offered coffee, water and even temperature comfort while I waited and the restroom was very clean. The technician communicated progress and wait times periodically. Great service!!!

Katey Breen
May 1, 2025

Jeremy was pleasant, courteous, and knowledgeable about repairing my windshield and the outcome. Would definitely recommend him. This is my 2nd time having safelite repair my windshield and both technicians were great. I am very happy with the service I received. They even took care of the insurance.

Paul Pugh
Apr 19, 2025

Polite and informative. Getting dark and I suspect most other techs would have gone home and come the next day. Didn't miss our appointment! Kudos to Jeremy!

a.m. m
Apr 13, 2025

My experience with safelite was a screw up from the beginning. Had a manager tell me that I had tried to fix the crack myself. Well it's a jeep wrangler and the Crack was almost center. I couldn't reach it if I tried, I'm short , older and with a bad leg. But he continued to argue with me. The tech went to fill in the place and cracked the entire windshield, which then I had to talk with my insurance company as to why it now need a complete replacement. Then rescheduled, tech set in front of my house for 20 minutes before contacting me. After he finished and left I found my dashboard a complete mess.

Donna Scercy
Mar 30, 2025

Everyone was so nice and went above on my visit. I would recommend Safelite in Mount Airy, North Carolina to anyone.

Melinda Sands
Mar 20, 2025

I would recommend Safelight in Mount Airy to anyone who needs a windshield replacement or repair. Their work is top notch. The employees are very courteous and professional.

Derek Dove
Mar 17, 2025

The staff who was very professional did a good job and informing me of the repair that was going to happen making sure that I as a customer was aware of the repairs and the technician who came out to service and repair the windshield went above and beyond to take care of the repair work actually coming out the day after due to me not being able to keep the appointment the prior day and he repaired my windshield. 10/10 recommend!

GMR (GMR)
Mar 16, 2025

They did a great job with replacing the back glass on my vehicle. The tech explained everything and answered all of my questions. 5 stars!

Sheri Hutchens
Feb 18, 2025

Although there were some hiccups replacing my windshield (not their fault) the gentlemen continuously kept me informed with updates and really took care of me. Much appreciated!

Roger Aberaham
Feb 4, 2025

This experience was 10 fast easy convenient very very happy n the follow up was 10 out of 5 highly recommended for anyone

Sommer Rayn
Feb 1, 2025

Great price, availability of appointments, technician was courteous and punctual, and was so easy to schedule!! Great great great service!! Thank you Safelite

Jeremy Brinegar
Dec 11, 2024

They are great to deal with, do great work. Thank time to clean everything up. The new rear back glass in our 2020 Camry turned out great. Will definitely use them again. Jason done a great job.

Cindy Schenker
Jun 13, 2024

WOW WOW WOW that is all I can say - I was so upset about a rock from a dump truck hitting and breaking my windshield. From my call to my insurance company ERIE and then to have someone as knowledgeable and friendly as Joshua made the experience amazing!!!! THANK YOU THANK YOU THANK YOU!!!!

Amy Parker
Jan 11, 2022

Booked an appointment using Geico to replace a windshield for 1/11, never got a confirmation email so I called and was told the appointment was never booked. Rebooked an appointment for 1/10 and received confirmation email. Took the day off of work, was scheduled for 1-6 PM at my home. Got a call from the tech around 4:30 stating he would not be able to complete the job and I would need to reschedule. Shortly after, the manager called to reschedule my appointment. I explained to him that I had already taken off one day of work and they would need to come to my workplace to complete the job and gave him my work information. After receiving the confirmation email, I saw the appointment was booked for my home address. I called back less than 10 mins later and spoke to the manager again and explained again that I needed the appointment booked for my workplace. He stated he updated the address. Today, Safelite called to confirm my appointment and they still had my home address listed. I told the woman to just cancel it, I had had too many issues with this company already. I will take my business elsewhere.

Kristen Cartwright
Oct 12, 2021

Joshua was the tech for my mobile windshield replacement. His communication about arrival time and the process was excellent. He double checked that he had the right replacement part before getting started (there were several options for my vehicle). Joshua was a pleasure to chat with and I have full confidence that he did an excellent job with the replacement and subsequent recalibration of the vehicle's sensors. Thank you for a great experience, Joshua!

Juanita Donez
May 22, 2021

As bad as my windshield was I was unable to drive it to the nearest safelite business so I had to set an appointment for someone to come out to replace it. I could tell Joshua was having a little bit of an issue and he was getting frustrated but he didn't stop he kept going and he was even laughing and joking around about my windshield. He asked if I hit a buzzard. But it wasn't a buzzard I hit. Joshua did an amazing job replacing and vacuuming what glass he could. I will use satellite again in the future and also recommend safelite to family & friends. The only thing I wasn't happy about was having to wait 3 days before getting it fixed but I understand completely on the wait. I only have a before picture because I haven't had time to get an after picture.

Mariah M
Oct 29, 2020

Updated 10/07/2024**
Husband had his front windshield replaced on his Honda Civic si from where his rear view mirror had fallen off and took a chunk of glass with it and they again, did NOT disappoint. They gave me a ballpark quote and ended up being a smidge cheaper than originally quoted, which is what all of us hope to experience. Again- they took care of not only me but my husband and we're good to hit the road for a second time. Thank you so much!
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3yrs ago: Took the tech less than an hour to put in my window! He cleaned up afterwards and vacuumed up the left over busted glass. They also had a super nice coffee machine in the waiting area and the office manager was SUPER FRIENDLY and helpful. They were able to work me in QUICK and they were the cheapest around. I also found a coupon online which made it even more of a deal!!! Thankfully got it done before the rain(from all the hurricanes). Great work and great company! Thank you both!

Andrea Kittrell
Nov 7, 2019

I called to get a windshield repair and had a scheduled appointment with Jeremy McHone on 11-07-19. Jeremy called before he came to let me know when he would arrive. He was very polite, courteous and professional. He explained the workmanship and the guarantee. Safelite you have an awesome employee on your team!

Mark Badgett
Jul 24, 2019

There was a mixup as to territory but it was quickly corrected.The young man (Brandon).was courteous and did a good job.They will have a new facility in Mt.Airy.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Cana
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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