- 19 Industrial Ave, Mahwah, NJ 07430
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
About the Business
What people say about “Erie Home”?
Customer feedback is mixed regarding the roofing services provided by Erie. While many reviews highlight the quality of workmanship, prompt service, and effective communication throughout the process, there are significant concerns regarding sales practices and subcontractor quality. Several customers reported feeling pressured by the sales approach and raised issues about the lack of follow-up on problems. Additionally, some accounts of property damage and unresolved complaints cast a shadow over the overall experience. Erie has done well in delivering timely results, but the service quality appears inconsistent, especially regarding follow-through on contracts and repairs.
What Users Like The Most
- I would recommend anyone that can handle the price to go with Erie.
- Crew showed up on time with their supervisor, and all were professional.
- Erie responded quickly to my quote request and did a very thorough presentation.
- The roof looks great and the solar panels are back on.
- The process from start to finish was easy.
What Users Like The Least
- Multiple attempts to have this remedied with no results.
- They try and pressure you to have your spouse present when they come for the long sales pitch.
- I had a roof installed that already looks like it's 10 years old.
- If they overcharged (which I know they did), I hope upper management calls.
- Do NOT hire this company. They subcontract all of their work to unqualified contractors.
Recommended Reviews
My roof was a complete re-deck and I went with the fiberglass option. I was surprised it was done in one day. Now with that being said this company will NOT be the cheapest but I believe in the old saying “You get what you pay for” and I couldn’t be more pleased with the quality of the roof. I would recommend anyone that can handle the price to go with Erie.
From the salesman who went through the whole process and explained what materials would be used, and the roofers who did a thorough and professional job. I was greatly impressed and would recommend this company to anyone who is interested in any roof repairs or build. Very reasonable price!
Contractors were prompt and on time however destroyed property which required several return visits, did not file permits with town resulting in violations. Multiple attempts to have this remedied with no results. Scam artists who do not deliver what the contract states. Be careful of the bait and switch operations.
Company Locations
Head Office
- 19 Industrial Ave, Mahwah, NJ 07430
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Erie Home offers free estimates for their roofing services.
2. Are warranties offered by the company?
Yes, Erie Home provides ironclad warranties for their roofing services.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
Erie Home has an overall rating of 4.7 out of 5 stars based on 99 reviews.
1. What services does the company offer?
Erie Home specializes in roofing services, including installation and repair of metal and asphalt roofs.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.