Best Choice Roofing - Chesapeake, VA

Best Choice Roofing did a Marvelous Job of replacing my roof Jonathan Owens was the sells representative and they did exactly what they promised I would highly recommend them to anyone who needs roof repairs

Very professional friendly they cleaned up after they were done and communicated on every aspect of the job highly recommend

Lawrence was wonderful. He was patient to make sure he understood what I wanted and needed and he executed the plan. Everything was professional and the crews did a great job. Definitely referring him to more people. 10 out of 10

We had a leak in our kitchen ceiling, which resulted in us finally replacing our old roof. We called Best Choice Roofing to get a quote and Jonathan came out to speak with us. He did an excellent and very thorough job of inspecting the entire roof top, as well as the attic. He discovered several areas where there was evidence of water damage. We were very impressed with his detailed workmanship and friendly approach. We ended up selecting a new roof option that day and it was installed 2 weeks later, in spite of ALL THE RAIN we have been experiencing lately. The roofing crew was fast, hardworking and cleaned up afterwards. It was done in 1 day and they even had to replace 10 sheets of water damaged roof decking. We are very pleased with their work and SO very thankful to have this beautiful new roof! Lucas, the foreman, followed up with us afterwards and was great to work with for the finishing paperwork. His communication and great customer service was much appreciated. The entire process and every employee involved - from start to finish - really impressed us. Jonathan even came back on installation day to visit and be sure we were happy with our new roof!

Branden and Genevieve came by June 17th and gave me a free inspection to try to get my home owners insurance to replace my roof. They explained everything to me so nicely and it was easy to understand. They really wanted to help me take care of the damage to my roof. They were very curteous and answered all of my questions. They really know their job.

Jonathan has inspected our home thoroughly and gave a comprehensive presentation to explain the product and the advantages of using Best Choice Roofing. Even if the current project may not be feasible, because of Jonathan I will be contacting. Best Choice Roofing for my next project.

TJRaterman did an awesome job with our home’s roof installation and I really appreciate all the time and patience he had provided before and throughout the whole installation process. From the start of the pre-application processing process, explaining the process and also finishing of roof install.
Thank you for everything. Great job.

Jonathan was very helpful. Even though my issue was not a roofing issue, he still went above and beyond to investigate the root cause. I truly appreciate service providers like this as it makes me feel confident that they will be taken care of.

Duane was great. All my questions were answered and the job done was what I expected. The crew did it all in 1 day. They picked up all debris and left my yard and drive way clean. The roof looks fantastic. Thanks Duane, the supervisor and crew for doing a class A job. Can’t get much better than Best Choice Roofing. Highly recommended.
Ross C
Home Owner

Evan Deneson was the sales Rep, and he was very helpful. Seventeen years ago when my roof was replaced, the company that did it, I believe they were called Superior Roofing, did not connect my dryer vent to the roof! The vent just dispersed lint and hot moist air into the attic, not outside. My new roofers, made sure to attach the vent to the roof for proper venting. The shingles have 50 yr warranty. They even replaced the shingles and put in a ridge vent for my outside shed! Very happy with the results and glad my roof will not be leaking anymore. I look forward to a better experience now with my roof.

"BCR installed a roof on my dad's house and they did an amazing job!! They came highly
Recommended and I would gladly refer them to my family and friends!!!

Even though my process isn't completed yet, I give Jonathan from BCR 5 stars! He has gone above and beyond with his communication and assisting me with my insurance company.

Johnathan was very courteous and very informative about the roof, quality, warranty, and their services. And it was refreshing that he is a Christian man. Thanks and God bless you and all who read this.

I recently had my roof by Charles Rogers and was very impressed by his professionalism and attention to detail. He assessed no significant wind damage to my roof and I really appreciate the honest feedback. I am not in the market for a roof yet, but when I am BCR will be my 1st choice!!

Charles came to me as a recommendation from a friend. He was thorough in inspecting my roof, attic and explained the process. He was patient to answer any of my questions. I feel that the cost was fair.

The roofers came on time, completed by days end and cleaned the area. I like that a manager was on-site to oversee the project. He also walked around with me for the final inspection.

I'm pleased with Best Choice Roofing. I highly recommend this company.

Thank you,
Ms. Benton

Genevieve and Charles where super professional with their explanation I’m not yet in the market for a roof but when I make the decision, I’ll definitely be in contact with them!

Evan Denson was very helpful with getting our roof replaced. Excellent customer service skills. I highly recommend Best Choice Roofing!

This company is the BEST! Fred in sales was great and informative. Lucas is an awesome foreman. The crew was early on arrival and super organized and worked with extreme efficiency. They finished earlier than I ever expected and the clean up was short of magic. The follow up from Lucas after the job was completed was exceptional. Highly recommend Best Choice Roofing for any of your roofing needs. From sales, install, quality of materials and follow up!!! A+++++!!!

I had my roof replaced by BCR a couple of weeks ago and I am more than pleased with product and the process! Brandon and Lawrence explained everything very well and gave me a great price. Their Manager , Charles , also helped me resolve some questions I had about the finished work. I highly recommend them if you are looking for a new roof!!

I had my roof replaced yesterday by Best Choice Roofing. I worked with Charles Rogers. He was quite instrumental in resolving an issue with the finance company. I am quite pleased with my roof. The installers cleaned up well. I recommended Charles today to a friend. He was great to work with. Give them him a call; you won’t be disappointed.

The best roofing experience ive ever had the pleasure of doing business with. Straight to the point, super informative and transparent. Easy to work with. Outstanding.

This was my first time dealing with a contractor. I was terrified of being scamed. BCR explained the process from beginning to the end. As a senior, I trusted nothing. Alex did an excellent job. HIs patience was appreciated. I thank the crew for their professionalism and a job well done.

We had a leak in our ceiling during a rainstorm and knew we needed a roofer’s help to repair. Upon recommendations from a friend we called Best Choice Roofing. John from Best Choice came out within 24 hours of our initial call. He carefully inspected our roof, took pictures of damage, and showed us and clearly explained what issues our roof had and explained we needed to consider replacement (we had expected this) and not just repair. He then carefully broke down all the options for our roof replacement and very kindly helped us choose the best plan for our home. We were incredibly impressed with his professionalism, his knowledge, the clear way the process is set up by the company, and the pricing compared to what we had expected. We are confident that with all the specialized roofing technology offered by Best Choice Roofing, our new roof will be a great improvement that should last our home a great while!

I am so happy with the roof replacement that I receive from Best Choice Roofing! Breanna Cooper and Jasmine Woodard fought on my behalf to get my roof fully paid for by my insurance company! Their manager, Charles Rogers also provided excellent customer service and treated me with utmost respect and professionalism! I would happily recommend Best Choice Roofing to anyone who needs their roof replaced!!!

Best Choice Roofing. They were amazing, great personalities, timely, upfront with what was needed to be done. Our house and garage were done in one day and the cleanup amazing. The roof looks super.

Tyler Raterman was extremely professional and communicative on helping me with the process of getting a new roof and solar. The experience was great and I love my new roof and solar panels.
The work is of excellent quality and it was a comfortable process at a great price.

I thoroughly enjoyed working with Kaleb. He was not only professional, but relatable. He displayed a blend of persistence and patience while working with me. Thanks, Kaleb.

Kaleb left a note on our door saying that we had damage to our roof!
We called him and he came and did an inspection and took photos for us detailing the damage and walked us through the next steps we would recommend him and BCR to anyone in the 757 needing a roof!

Kaleb Phillips was incredibly helpful. Very knowledgeable and efficient with his work, real down to Earth guy. I couldn’t have asked for better service!

Best Choice roofing is GREAT company to work with!!!! If I could give 10 stars I would!! After multiple notices had been put on our door that we had hail and wind damage that should be covered thru homeowners insurance! I was skeptical !!! I made the call and in a couple days Kaleb Phillips and team came out did the inspection and said it qualified to file a claim. Kaleb called the insurance company that night to start the claim. Thanks to Kaleb for keeping at it with the insurance company in a little over three weeks we had a new roof for the house and shed!!!! Lucas the job supervisor was GREAT!! Thank you Kaleb and Lucas!!! Only thing I wish would have been done was the Best Choice Roofing sign left in the yard for a couple of weeks!!!

Barbara Watson

Mr.Phillips had done an inspection at my property. Very knowledgeable and professional throughout the inspection process. Would recommend him to those in Hampton Roads for any roofing consultations.

Had a great conversation with Mr Kaleb about my roof and he did an amazing job with the inspection ontop of showing me all the picture proofs. You’re the man

Kaleb came out after one of our friends referred us to him, he inspected our roof and found the leak but it was not roofing related!
He referred me to someone who could help and was super pleasant when we get our roof replaced we are using Kaleb and BCR!

Kaleb came out and gave me a free roof inspection! He was very honest about the condition of my roof and such a pleasure to speak with that I have decided when I go to replace it in the next year or so I’m definitely gonna give him a call..

Kaleb was awesome with his help and guidance, the crew was awesome and delivered an awesome product and experience, I have and will recommend y'all to any one in need of your services.

Kaleb came by and offered me a free roof inspection! To see if my roof was eligible to get replaced through my home insurance company!
He did his inspection came back down and showed me the photos and assisted me through the claims process!
I would recommend Kaleb and best choice roofing to anyone!

Best choice Roofing is unlike any other job I’ve been a part of. I’ve been here 3 years and I love it. You the opportunity here to not only help homeowners save money but the earning potential is unlimited! I would highly recommend checking us out!

Kaleb was fantastic at quoting the job. He was extremely personable!!! Lucas made the entire experience smooth and memorable!! They did our entire roof and a large workshop roof in a day! They had to replace 31 sheets of plywood and when they were finished you couldn't even tell they had been here!!! I couldn't have asked for more!!! Amazing crew as well!! Marvel and his team were funny and efficient!!! They will be hearing from anyone i come across that could use their service!!! Thank you!!!

THANK to John Overton help with getting my roof covered with my Insurance company. John was very helpful and i could not have afforded with out his help.

John obviously has done his homework. He did a great demonstration and has given us the cheapest estimate. We look forward to doing business with your company in the near future.

Charles, Lucas and their entire crew was awesome. Everyone was very professional, timely and efficient. If I ever need another roof or know someone in need, they have my recommendation!

A wonderful experience. Lucas, Kaleb, and hogan did an excellent job and I couldn't not be happier with the roof that I paid for. I know I have a quality built roof and that it will stand strong for years to come. Couldn't be more pleased with BCR and would definitely recommend any of these gentlemen for your roofing needs.

Best Choice roofing was literally the BEST CHOICE for us! So professional and answered any questions whenever I contacted them. Lucas was amazing to work with!

Sold us on a $6,000 job for which should have been a $2,500 dollar roof.
This company is not a roofing company they are a contractor company, they hired local roofers to come out and do the job.

Left several rotten decking boards.
And did not give me the chance to address issues underneath the decking boards before they threw the tar paper and shingles back on.
And now I'm left with the roof that looks like 5-year-olds put it on

I recommend Best Choice Roofing. Paul & Jo are great representatives of Best Choice. They did a wonderful communicating with me.

My wife and I were in need of a new roof. Lucas of Best Choice Roofing came and helped my family get a brand new roof. The process was thoroughly explained and easy to follow. Lucas was prompt and professional while also following through on a job well done.

Paul and Joe have been working with my insurance company and myself to get my 25 year old roof replaced after a recent storm. Their upfront honesty about costs and expectations have been amazing as well as their flexibility to work with my schedule to accomplish my goals. Their consistent communication with me during this process has been outstanding. For this reason, I definitely recommend BCR for anyone looking to get any roof work, including replacement, done on their property.

Paul and Joseph were easy to work with and very helpful throughout the process of evaluating our old roof and signing a contract for the installation of our new roof. I highly recommend their services.

Joe and Paul were professional and very knowledgeable. They resolved our unique insurance situation with ease and took care of us as they promised. It was a pleasure to work with them.

Lucas was our sales rep and he was very professional and courteous, was always willing to go the extra mile to address what we needed and to make sure we felt confident in our decision. Would highly recommend him and BCR.

Lucas was awesome to work with, he was great at taking his time to explain all of our options and making sure everything was taken care of in a timely manner. The team thatvhe had come out did a fast and amazing job, we love our new roof.

Charles and Roemeo were very professional throughout the process of working with our insurance company and meeting with the roof inspector.

Lucas Breakfield was extremely knowledgeable and helpful to us when making a major decision to replace our roof. His professionalism and his roof crew’s skillful craftsmanship gave us a roof that we feel confident will withstand the elements of time. The company’s wonderful warranty gave us a piece of mind for the future.

Lucas Breakfield and Joshua Kaiser stopped by my home on Thursday, June 13, 2024. They introduced themselves and told me they were representing Best Choice Roofing (BCR).

They mentioned they noticed my roof had a few missing shingles which I acknowledged and told them I was aware and had been thinking about replacing the roof. They stated they could possibly help me with that process but I told them I was leaving for out of town on Friday and if they could come back on the following Tuesday. I was pleased as they were not pushy attempting to get something started right then. They seemed to understand that I was preparing to leave town without me telling them so.

Tuesday, June 18, 2024, both appeared again and were able to sit down with my wife and I and go over the process to initiate the roof replacement. They even contacted my insurance company and after I completed some verifications, they dealt with my insurance company and kept me up to date on that process. I had an experience with another company that suggested I contact my insurance company and didn't offer any assistance with that process at all and I didn't feel the personal vibes as I did with BCR.

The initial install date was July 22, then August 5, then August 9, then finally August 16 the roof was installed. The delays were
due to the weather and nothing else. I'm pleased with the process from initiation to final installation and completion. The install crew were excellent and detailed and did a thorough cleanup after completion. Lucas even stopped by and did an additional cleanup just as he said he would.

Finally, I'm pleased with my new roof and I would DEFINITELY recommend BCR as I had no issues with them from start to finish. They assured me if I had any issues to call and it would be corrected.

Lucas, Kaleb, Zac, and the rest of the Best Choice Roofing team were great to work with from the beginning through project completion. They fought to get us a fair settlement with our insurance adjuster and they followed through with a nice job on our roof replacement. I highly recommend Best Choice Roofing for your roofing needs.

After expecting to replace my aging roof soon, BCR took a look at it and was able to determine wind damage and got it covered under insurance. Lucas and the crew did a great job explaining all the additional options i had to improve the roof giving more layers of protection and added ventilation. The installation crew knocked it out and did a meticulous job cleaning all the debris from the work. Would highly recommend!

From the beginning of meeting Jasmine I was comfortable and now she has been excellent in everything I have needed. Thanks for a JOB well done

Stormm Harrisonlee....represented Best choice roofing,in the best possible way..from the beginning to end,he walked me through the whole process,always available when I needed him,and patient and courteous, I, would recommend him to my family and friends going forward. He gets 5 stars for great customer service all day!!!!

Nice, drama free experience. Kaleb and Tevin ensured I was informed on progress and answered all my questions thoroughly. The roofing crew was very efficient. The cleanup was excellent. Everyone I had contact with was pleasant to interact with. The roof turned out great.

Great roofing company that is often denied/neglected by insurance carriers just because they think they can get away with it...and MOST the time they do. BCR needs to file complaints with the Department of Insurance for some of the more obvious full replacment roofs that carriers try to REPAIR- SUCH AS IN THE TORNADO AREA. A certain carrier that has VERY BAD hands wanted to repair a 2yr old, 30yr laminate roof that was SHREDDED by debris from an EF-3 tornado [145+ mph winds that negate the mfg warranty of 80-120mph] and the carrier wanted to REPAIR 2/3rds of the roof...2 doors down the entire house was off its foundation. FILE COMPLAINTS TO THE DEPT OF INSURANCE. IT IS THE ONLY WAY TO MAKE A CHANGE.

We love best choice roofing!! John came and he was professional and very informative! He was patient as we made our decision and answered any questions we had! If you need a new roof I would definitely recommend this company!

The representative Lucas Breakfield was very caring, courteous, dedicated, knowledgeable & professional with all processes to complete my roofing replacement.

Tevin stopped by our house today, and we were really impressed with his professionalism and knowledge. We are looking forward to his return for an inspection.

Mr. Tevin came by today he is very knowledgeable and professional gentleman. He was very patient and willing to listen to all of our questions and concerns. We are looking forward for his return for our roof inspection and estimate.

Things started great, then went no where. Their reps knocked on my door asking if they could discuss getting a roof replacement thru my insurance since they seen damage as they drove by. I agreed and they looked over the roof and informed me how the process works and they started the roof claim thru my insurance. Everything was going smoothly with the insurance company coming out and taking pictures as well as best choice roofing. After a few weeks the insurance company sent over a qoute for repairs and the roofing rep informed me they would have to make a "attempt to repair" video then send to the insurance company to get the full roof replacement. He informed me I would hear from him in a couple weeks of the results. No word ever come from the rep. I have attempted to get information from him twice over a few weeks thru text with no response. I called the companies phone number and was told they get right back to me with the information. That has not come. So my experience is they fully stopped communicating with me about what is going on with my replacement. I would avoid dealing with best choice roofing.

They got here in the morning and by 7 or 7:30 they were done with house & garage. Very pleasant workers & very proud of their work. I'm extremely happy, thanks so much!

Stormm from BcR (Best Choice Roofing) has made this scary process into an easy process. He is very knowledgeable and can answer any questions you may have. He also makes himself available when ever you need him from start to finish!!! I recommend him for your needs!!!

The Roofing estimators Carl and Paul were great explained everything assisted me the claims process. Followed up with the whole process. The roofers arrived early and finished the job on time and the roof looks great.

On 05/2/2024 DeShon came and shared some information concerning BcR. We allowed him to look on our roof. He was very well mannered and very informative about the company and the products. My husband and I felt very comfortable asking questions. We are looking forward to our new roof.

Excellent customer support. Always quick to respond to my questions and was instrumental in my communication with the insurance company.

Lucas did a great job selling the product and getting us squared away with our insurance. The final product looks great and I highly recommend Best Choice Roofing to anyone in need of a new roof.

Fred Wadley worked with us from start to finish,. He was very professional and informative, answering our questions, even though I'm sure we were asking the same ones over and over. The roofers worked tireless in 90+ degrees on the install and cleaned up very well. The price was at a very competitive rate. So if you're looking for someone to talk to, please call and ask for Fred. Thanks again for working with us.