AutoZone Auto Parts - Farmington, MO

I recently visited Auto Zone and was helped by Scoot Kube. I was extremely impressed with their professionalism, knowledge and friendly attitude. They went above and beyond to assist me with the parts I needed and made my whole experience smooth and stress-free.

Very helpful, and worked with me on my budget. highly recommend if you are looking for options for your vehicle!

Good place, good people. Not all are mechanics, so don't go into any parts store expecting them to have a thorough understanding of every make, model, and have every answer to every question. I'm partial to this place because of Will. I've known him a long time. He's always done right by me. God bless him.

The AutoZone location on Karsch Boulevard in Farmington is a typical AutoZone, with the exception that their staff are some of the friendliest people I've ever seen working in retail. They listen to your problem, are knowledgeable, and can suggest the most financially feasible options for those that don't have a lot of money to spend but need to keep their car running in good condition.
One of the things I like most about the staff at this location is that as a disabled veteran, some things that may seem really simple to most people are often very difficult for me to do. Something as simple as getting down on one knee to replace a missing valve cap is rather painful, and the staff here will volunteer to help without even being asked. To me that goes a long way...
One of the little sayings that they teach employees is a funny-looking word, WITTGTJDR, some of the employees even have it on a pin on their shirt that has to be earned by being really good at customer service... It stands for "Whatever It Take To Get The Job Done Right" and the staff at this particular location work by that ethic everyday.

I needed windshield wipers. I know nothing about anything car except how to turn it on and where the gas goes. They hooked me up with a new set at a reasonable price and installed them for me too. Excellent customer service. Very friendly with great advice. Thank you for your help and time.

My husband and i were in the Parking lot at this AutoZone for more than 3 hours working on our vehicle. The employees here, Abby and Dave were sooo awesome. They both went above and beyond trying to help. We've been coming to AutoZone for many years and have never had anybody be so generous! They definitely made a miserable time, a lot less miserable. Hats off to ABBY AND DAVE! THANK YOU!!!

So i went in the morning of 3/21/24. I needed brake pads for my wife's 2015 Jeep Cherokee. As I was waiting I explained my problem and there Wes several employees at the counter. They had just opened. Each one of them gave their advice. I left after getting my part. I got home did what I had to do and brought items I didnt use. While I was doing the return David Meredith helped and I asked for more specific advice. He asked if I could bring the Jeep and he would look and see what he could find out. I did and he crawled under to look at where the problem was. After few minutes he got up and said he figured out what was wrong. He told me what I needed to do and I left. I did what he said and that fixes it. At this point exhausted all that I could but he went above and beyond. I didnt pay attention to his name but I always say David's take care of other Davids. So as usual David went way out of his to help me. Wish note stores did this kind of customer service. Thanks David Meredith for helping me.

VERY helpful when having issues with my car. Helped install a new battery and was able to get home to figure out my alternator issue. Would have gotten an alternator here as well but they did not have one in stock as mine was special. They were all very friendly and helped make a crappy day better

Sometimes you just get the right person who knows what you need, nothing against men, I Get much Better service from the women who work here than you men, Thank you Ladies, for your understanding

I have never had a better experience with customer service and helpfulness then I did at this AutoZone my alternator burned out and the manager staff and crew went above and beyond to get me a new alternator that was within my price range tools to help me install the alternator and help to figure out how to do it. I truly appreciate everybody in this AutoZone and if you are looking for a place to go to get your car fixed or to do something on your car, I would suggest this AutoZone.

Store was very tight and easy to find what I needed. The clerk that I dealt with was very professional, very polite and very helpful. The store had what I was looking for and the clerk was great as far as giving me advice on other issues with my car.

Thank you

I had wonderful customer service from a gentleman that works at the Farmington location named Jenadia. Not only did he help me find what I was looking for but he took the opportunity to help me with an issue which seemed to be simple to him but not to me. I really appreciate the above and beyond customer service when I know nothing about the mechanics of cars. This was on a Friday morning around 9:30am.

Very good help and knowledgeable about the parts I needed but 4 stars because it took a while to be helped and I had to initiate the help myself

My car needed a jump. State Farm came and recommended you to test my battery. The young lady was most helpful, friendly and a great representative of your store. I wish I had gotten her name. She worked on 11/2/23 at approximately 4:30 pm.

I just wanna say how much I really appreciate Christina A. at Farmington, MO Auto Zone for going above and beyond and changing my headlight!!

Awesome customer service and even when busy make you feel welcome. They even assist as much as possible when it comes to small stuff.

After getting amazing service here for 10 plus years I’m sad to say that I won’t be returning here for parts. 6 phone calls and three visits and we still ended up having to go to another location for the part. Which is a pain when you’re having car issues. The guy at the counter (Brian, I believe) and the girl who refused to give me her name were the absolute rudest people I’ve ever had to deal with….They had us come back to bring a core that ended up not even being required for a part that was under warranty , then they didn’t even have the actual part. As if that wasn’t frustrating enough their customer service was awful - the guy said he didn’t know how to look things up and The girl couldn’t even be bothered to stop eating long enough to assist in anyway other than to be rude. Jeff has always been an amazing manager and a huge reason we went to auto zone and I hope he realizes that folks like these cause a place to lose loyal customers.

Had to replace the brake caliper, pads and rotar on my truck. They couldn't find my warranty on the computer but the manager took care of me anyway. Great service and even better people.!!

Really good services, and knowledge, I drove from st.loius to Farmington to get good service, cause in st.loius, it's always a hassle, and send you all over the place, I am very satisfied,

I was after something to bring out the shine in the paint job and remove brush marks left from car washes. They had just what I needed. One EZ application called mirror glaze