AutoZone Auto Parts - Marion, VA

Had an alternator break after all the shops were closed. TJ and Trevor got me fixed up with an alternator and waited with me while I replaced it. Great customer service and general human service. Went well beyond the call of duty to help. THANKS A MILLION!!!

Went in to buy a brake light, they changed it for me and even helped me pick out frames for my license plates. Thanks Victoria, Missy, and a gentleman who was having trouble clocking in, however, he still provided excellent service first.

I can’t express how appreciative I am with Trevor, Victoria and TJ!! Brought in my Subaru Outback for a battery change. They tested before changing it just in case it was the alternator. They all were so kind and I will be back!

We were on vacation and our battery died. I went to this store to test my battery. Trevor came out tested the battery and showed me where it was not holding a charge. He then helped me find a battery to fit my budget and installed it. He also gave me a discount on the price. He was a wonderful, friendly guy. I was very pleased with their service. Trevor is an excellent employee!

This was the only auto parts store in the area that had the part I needed in stock. Employees were very friendly and helpful.

You have great employees at the Marion Va store #0996. The are always helpful and knowledgeable. I used your rent a tool service. I got 2 different sets. We opened them in store and quickly looked to see if there was wrenches in them there was. I went home to use them and The one with part# 57141 fan clutch wrench was missing a wrench. We didn't check in-store to see if they all was in the box. We just saw that it had wrenches and assumed they was all there. It so happened to be missing the one I needed. So I took it back to the store. They keep apologizing and searched for replacement in store but there was not one. They promptly refunded me and even called their competitor to see if they had one in stock and sent me there they even asked their competitor to hold the tool for me. They went above and beyond what they needed to. That is one of the many reasons I shop here!

I have had 2 batteries installed this year and last year in 2 of my vehicles. The Duralast Gold is the best battery on the market from the consumer guide and I will agree. I had them to install both batteries Great job and from purchase to driving off 20 minutes.

I was in here with some car troubles a few weeks ago while traveling from out of state and the person working here was a very knowledgeable, hard working individual who I greatly appreciated for their service here. After helping me, another woman came by and had a problem with her vehicle. The person working there helped her figure out what it was, and was getting her the parts as I left. This was after not only helping me find the part I needed to replace, but also after offering to have a local shop help me look at my car. One of the nicest people I've ever met in my travels and I couldn't recommend this place enough because of him.

Came in late traveling back home to Atlanta, the staff was very helpful in getting me back on the road

I did get the things I needed. The people were helpful there. I thought there prices were high, but I guess everything has to go up as gas prices go up.

Clean, organized, and well stocked auto parts store, with knowledgeable, helpful staff, and budget friendly prices. Offers fast shipping if they have to order your part.

This place is always helpful to me, all the employees help you out with changing wipers to helping you find a part. The manager did an excellent job at helping me find a part for my car I needed. He was patient and generous. Definitely a 5 star auto part store

I would give negative stars if possible. I went to work there and barely got enough hours to even say I worked there. My last direct deposit for $1.81 for my last two days of wasting my time there. My first day (a 9 hour shift) showed up on my pay stub for $0.10. I have all documentation to prove it all. Just a waste of time all the way around. I'll stick to doing business with Advance Auto. They have better parts and people anyways, this store is just ridiculous and treat their employees like trash. I'll never spend another cent in this place.

Always helpful, if they dont have wat u need in the store they will order it for u or call a neighboring store and get it from that location.

I had a tech named larry akers come to the doctors office and jump start my van after it died . i had a car full of kids and he took time out of his day to help us. I was very satisfied with autozone today.thanks again for coming to my rescue.

Many thanks to your employee, Larry Akers. He went out of his way to fix our flat tire while off duty. There are still good people in this world! Thank you, Larry!

A good place to get loaner specialty tools you leave a deposit on the tool use it and return it to get your deposit back some tools have a higher deposit than others

REALLY NICE PEOPLE WILLING GO OUT THEIR WAY TO HELP AND EXPLAIN THINGS AND ESPECIALLY THE AST. STORE MANGER. JAYSON NOT A NICER PERSON TO HELP ANYWHERE. BUT ALL NICE PEOPLE I WON'T SHOP ANYWHERE BUT YOUR STORE IN MARION. VA. THANKS. BILL TOLBERT

Good atmosphere and the attitude in there is great. Super good people working there. That's the only parts store I shop at