- 1501 S Main St, Pine Bluff, AR 71601
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Asphalt Shingle Roof
- Flat Roof
About the Business
What people say about “AutoZone Auto Parts”?
Customer feedback is overwhelmingly positive regarding the service at AutoZone, highlighting the knowledge and friendliness of the staff. Many reviews commend the employees for their willingness to assist, with specific mentions of quick service and going the extra mile to help customers, such as installing parts on-site. However, there are some concerns about inconsistent service experiences, particularly regarding employee behavior and favoritism, which suggest room for improvement in management and training. Overall, communication and helpfulness seem to be strong points for the company, contributing to a generally favorable impression among customers.
What Users Like The Most
- Sonya was very knowledgeable and friendly and did not mind putting my high mount bulb in.
- Thomas was courteous, knowledgeable, and incredibly helpful.
- Needed a battery tested and replaced and Henry got me tester and a new battery within 10 minutes!
- They were helpful and very courteous.
- Always find what I need and speedy process. The management is superb.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Sonya was very knowledgeable and friendly and did not mind putting my high mount bulb in. I give her a 5/5 because its not often you find that kind of customer service! Thanks
I recently called AutoZone with some questions about a starter I had purchased for my vehicle, and I had the pleasure of speaking with Thomas Russell, a customer service associate. From the moment he answered the phone, Thomas was courteous, knowledgeable, and incredibly helpful.
He took the time to listen to my concerns and provided clear, accurate information about the starter I had bought. Not only did he explain how it works, but he also walked me through installation tips and what to look out for to ensure everything functions properly. It was clear he knew his stuff, and he made me feel confident about the product and the process.
Customer service like this is rare these days, and Thomas went above and beyond. His professionalism and expertise made a big difference, and I truly appreciate the time and effort he put into helping me. Thank you, Thomas, and thank you, AutoZone, for having such a great team member on board!
Highly recommend!
Do not go here they sold me the wrong oil filter and our car overheated and had to be towed to a shop now we have to fork out several hundred dollars to get it fixed when I had the right oil filter at first and the dude told me it wasn't the right one. They dont know anything except what a computer tells them
Company Locations
Branch Offices
- 1501 S Main St, Pine Bluff, AR 71601
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Asphalt Shingle Roof
- Flat Roof