The Home Depot - La Place, LA

Good 3.4 (12 reviews)

300 W Airline Hwy, Laplace, LA 70068
Residential Roofing
24/7 Emergency Repairs
Licensed & Insured
Warranties Offered
Green Roof

Website www.homedepot.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At The Home Depot, located in La Place, Louisiana, we pride ourselves on our versatility and technical expertise across a wide range of services. From roof maintenance and deck repair to attic insulation and green roofing solutions, we are equipped to handle both residential and commercial projects with precision. Our comprehensive offerings ensure that we can manage complex tasks from start to finish, delivering durable results that stand the test of time. Our organized and reliable team pays meticulous attention to detail, ensuring that every project meets the highest standards. We understand the importance of consistent quality, which is why we focus on delivering long-term value for our clients. Whether you need roof cleaning or flat roofing services, we are dedicated to providing a seamless experience. Our strong project coordination allows us to navigate intricate jobs thoroughly, ensuring that your needs are met every step of the way.

What people say about “The Home Depot”?

```json
{
"summary": "Customer feedback is mixed regarding the service at this big box store. While many reviews highlight the helpfulness and politeness of employees, several customers express frustration with the lack of available staff and ineffective communication regarding orders. Instances of unresponsive customer service and issues with online orders have also been noted, leading to dissatisfaction among some shoppers. Although there are positive experiences with in-store assistance, the overall sentiment reflects a need for improvement in staff availability and order management.",
"liked": [
"They always have what I am looking for and appreciate all the workers who are willing to help you out.",
"The representative was polite, attentive, and patient with me and resolved my issue quickly.",
"When we were helped, we were very satisfied with the service and our problem was solved.",
"The staff is friendly and helpful, and they have what I need 99.9% of the time.",
"Employees very helpful, but could not find one of the items that I was looking for."
],
"dislaked": [
"You might think a 4 figure order is worth their time, but you would be wrong.",
"If you get a refund on a gift card it can only be used in-store.",
"There are a lot of young people who you can tell just aimlessly walk around the store avoiding contact with customers.",
"I only found out through email with no explanation on why it was canceled

Services: Roof Maintenance Roof Deck Repair Roof Coating Roof Cleaning Tar and Gravel Roofing Flat roofing Attic Insulation Soffit Repair Green Roofing Services

Recommended Reviews

Overall Company Rating

Average 3.4

Out of 12 reviews

5 stars

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3 stars

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1 stars

Your Review of The Home Depot

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Mike Buckholtz

Google review

Jun 10, 2025

It's always my favorite big box store to go to. They always have what I am looking for and appreciate all the workers who are willing to help you out.

Joseph Durham

Google review

May 5, 2025

I'm never going back.

All I wanted to do was order a new front door to be installed. You might think a 4 figure order is worth their time, but you would be wrong. The desk that handles that is learly seen by the store as the lowest priority, as it doesn't seem to ever be occupied, and on the one occasion i was able to get so.eone to help me, they wandered off for 15 minutes.

I don't shop places that don't value my time, and Home Depot does not value my time.

Lethia Payne

Google review

Mar 24, 2025

I went to customer service for an online issue and the representative was polite attentive and patient with me and resolved my issue quickly. May God bless you sir.

Aymincendiary One

Google review

Mar 14, 2025

If you get a refund on a gift card it can only be used in-store. If you try to use it on their website or through the app a red text error will be generated stating the number you entered does not look like a valid gift card number. Please be aware of this.

Bart Colosino

Google review

Apr 19, 2024

The lack of help at the store is just sad. There are some good folks there that want to help and will. There are also a lot of young people who you can tell just aimlessly walk around the store avoiding contact with customers to help. I needed help loading a bunch of mulch onto my trailer, 40 bags of it. No one to help and when I asked one guy he questioned why I didn't just load it myself. I'm now reluctant to go back.

Shari Sanders

Google review

Feb 8, 2024

Delivered shopping carts. Their computer had the date wrong. They thought I was delivering tomorrow. But, they went ahead and got me to a dock.

Cynthia Poree

Google review

Jan 29, 2024

Well in the Depot, you have to wait for someone to help you (which is understandable), but when we were helped, we were very satisfied with the service and our problem was solved. I love ❤️ that.

Dylan S

Google review

Nov 28, 2023

This location is another home depot that has everything you might need but it seemed like getting help from staff was a bother. Normally I get tired of people asking if I need any help when I'm just going to get deck screws but this location was the opposite. Otherwise, it is another home depot that has anything you need to start and finish a home project.

Al Prieto

Google review

Sep 26, 2023

The Home Depot in LaPlace is so much better than the one in Kenner at least to have employees that can help their customers

Daniel Brown

Google review

Aug 18, 2023

Placed an order online from Metairie since it was the nearest location that had a step down drill bit in stock. Drive there just to have the item canceled. I only found out through email with no explanation on why it was canceled. Picked up the remaining items from my order (that were in stock at the home depot near me). Get home to find one of the packages were opened and only containing around 50 out of the 100 pieces that should have been in the package. Can't return them since I can't prove I didn't open the package. I didn't realize I had to inspect packages to see if they were open on a pick up order.

Brandon Marks

Google review

Jun 18, 2023

They never seem to have enough staff around, and I think the prices are a bit high. But it's convenient, the staff is friendly and helpful, and they have what I need 99.9% of the time. Excellent garden center for a chain store, tbh. Average Home Depot experience.