Southern Roofing and Renovations

Great Experience! Tony Loeffler help guide us through the process with our insurance company. Very Happy and would definitely use again and recommend to others.

I would like to think Chardai Mckissack and her team at Southern Roofing & Renovation in Clarksville for working around my schedule and doing an excellent job on my roof. Miss Mckissack and her team addressed any concerns/issues that arose in a timely manner.

Wouldn't recommend them to anyone. Roof is fine, looks fine. It's the culture of the company that's poor. We had a nasty hail storm with baseball sized hail. Naturally, the next day the street was crawling with roofing contractors looking for easy money. It is what it is. I spoke to several contractors that day. Got a few different quotes. When I told SRNR I was planning to go with another company who offered literally the same products and package for $3K cheaper, they threatened litigation. I can't afford to hire a lawyer to prove what should be an obvious point, so was left with little option. Then on day of construction, they covered the pool in our backyard, but the pump to the pool died after running all season with zero issue. Pump was only 2 years old. What a strange coincidence! Insisted they didn't use the power source at the pool, but their air pigs were next to the pool all day. And things were unplugged when I got home from work. Also trampled the bushes in the front. There's plenty of other contractors. Choose one of them.

Just had my roof replaced by SRR and the ONLY issues I had were from my insurance. Tony L. was an amazing help and was on top of the insurance the entire time, honestly couldn't have done it without him, he even went so far as to contact the insurance company during the roof installation and provide proof they needed to cover damages they were refusing to cover. They ended up covering them thanks to his diligence. I've heard horror stories about roofing companies in the Clarksville area and this is not one of those companies. Big shout out to Tony L., his crew, and SRR. Roof looks wonderful and we won't go to anyone else for any future roofing needs. Thanks again guys!

Clarksville, TN got hit with a F3 tornado in December 9, 2023. This was our first time being near the path of the tornado. Connected with a project manager (pjm) from Southern Roofing & Renovations from a neighbor referral just to ensure our home structurally had no damage. They came quickly which was great, accessed, and suggested for us to file a claim on the house with many things related to the storm as damaged. We didn’t know any better and followed the advice. The claims adjuster came out, and denied everything except for a couple pieces of siding that had been damaged. Even had an engineer provided by insurance company to come out. Everything was from settling. Frustrated, we decided to close our claim regretting even listening to Southern as all it did was raise our insurance. I did reach out to get a quote on replacing the few siding pieces that were cut. The pjm needed to check on color comparison which was cool as we wanted everything to match. This is where it all went left. Without asking/informing us his team pulled off an undamaged piece. I would have preferred a heads up on that. Especially when taking a street facing 6 foot piece of siding off that was not damaged. I even had to text him to inquire. The response was “I meant to text you”.

This chunk of siding was sent off for matching in February and then “got lost”. They took off another piece in April to get tested and “was lost” again. I checked in every week and every week it was another excuse.

Flash forward 6 months later to June. After I got tired of seeing the empty spots on the house and the run around from the pjm. I called the siding company myself that we used when we built our house in 2019. Sure enough they had the color still in stock, and I was able to purchase pieces of it at my own cost after Southern failed to locate the color or fix what they originally tore off themselves. Still have a few cuts in the siding but will be finding someone else to finish the job. Awful experience especially for such a small job. Houses have been rebuilt from the ground up in my neighborhood in this time span, and we couldn’t even get siding replaced. Beware of this company will never choose them in the future or recommend.

I recently had the pleasure of working with Southern Roofing, and I can't say enough good things about them. From start to finish, the experience was exceptional, thanks in large part to Casey Greavu.

Casey went above and beyond in every aspect of the job. His professionalism and dedication were evident from our first meeting. He took the time to thoroughly explain the entire process, answerd ALL of my questions, and made sure I felt comfortable and informed every step of the way.

What truly sets Casey apart is his commitment to delivering on his promises. He consistently followed through on everything he said he would do, from the initial contact with our insurance carrier to the final completion of our roof. His attention to detail and work ethic were remarkable, ensuring that the job was completed to the highest standard.

The quality of the roofing work was outstanding, and it's clear that Southern Roofing takes pride in their craftmanship. I couldn't be happier with the results, and it's all thanks to Casey and the exceptional team of people at SR. If you're looking for a reliable, professional, and dedicated roofing company, look no futher. Please ask for Casey. Highly recommended!

Adam has been with me throughout my entire in getting my home repaired. I would definitely recommend Adam with Southern Roofing for home improvements. My home looks better than it did when I first purchased it last year.

Thanks Adam for all your assistance throughout the process. I really appreciate you

Tony was my representative from Southern Roofing and Renovation. He was very knowledgeable on what approach I should consider regarding filing my claim from our recent tornados that damaged many homes in our neighborhood. He was very sympathetic and demonstrated his professionalism. Toney was very much engaged and guided me through the entire process of getting all my repairs completed. I am very grateful for his support and encouragement during one of the most stressful times in my life. Tony thank you for everything.

Mr. Loeffler, and his team did and outstanding job replacing the roof in an expedient manner. They were very professional and polite and completed the roof in a day, Wow file:///var/mobile/Library/SMS/Attachments/ec/12/F30C69A2-9387-4DDB-AF7B-7A50AD4901D9/MGNlODgyNGUuanBn.heic

Did great work and got it done quick. Project manager worked with insurance to help get it done at the least possible cost to us.

Adam Scales was our representative and he was easy to work with. He was professional, knowledgeable and persistent with the insurance company. He returned phone calls and texts right away, answered all questions and made the entire process seem easy. His crew did an amazing job, cleaned up nicely, even moved items I should have moved and put everything back when they were done. You need a roof job, call Adam.

Extremely professional and care about customer experience. They were here the day after I called. They ended up replacing the roof, fixed siding, and garage damage. Tony is a very professional man. He even likes to chat with you.

Representative from Southern Roofing that dealt with the insurance company for me. Update will be to follow up on the completion of the job

Did a fine job on roofing and opening vents that builder neglected to open during construction. Had issues with materials but it was a manufacturer issue and taken care of at no cost to me.

If you need a new roof and help with the insurance process; this is your guy. I was struggling to find someone to help me get a new roof in a fair and just manner. Casey was awesome and had no issue communicating with me through the whole process. We really enjoyed working with him and highly recommend him for your home reno needs! My new roof looks great and the turnaround was so fast. Give him a call!

Tony Loeffler and his team absolutely crushed the work needed on my house after the 2023 Clarksville tornado hit my neighborhood. They helped me fight the insurance company to get the most coverage on the damage we sustained and then did the assigned work on my house both quickly and properly. I can’t say enough about this company and the work Tony and his team provided us. Highly, highly recommend.

I wanted to take a moment to say thank you to Michael Brinkley and SR&R for my roof replacement. I had given up on getting the insurance company to authorize my roof replacement after we had storms in our area. Michael assured me that he could get the replacement done and he came through with flying colors. He stepped up and took over all the negotiations with the insurance company and successfully got the authorization approved. Michael was present during the entire time from beginning to end and they did a great job and I’m a very happy customer!

Southern Roofing was fantastic from start to finish. They worked hard to earn my business and didn’t let up until the job was done and we were completely satisfied. Since they do other renovations as well, we’re now looking at other work we can have them do on our home because we know the quality we’ll get!

• Communication - Mike Binkley was on top of this project from the moment our roof was damaged in a wind storm. Because our insurance was being difficult, it was a long process, but Mike kept us informed, showed up in time every time, and took as long as necessary to explain every detail.

• Insurance - After the initial damage to our home, our first adjuster low-balled our repair costs by tens of thousands. We had significant damage to our fence, deck, siding, and roof which the insurance said could all be repaired for $3600. Mike told me not to worry, he’d take care of it. He came out multiple times to get more pictures and evidence and eventually got the insurance to cover everything. Thanks to his effort, we went from getting no help from the insurance to getting our roof, fence, and siding fully replaced.

• Quality - Our original roof was wavy and had a few damaged spots from trees that had grown toward the house. Southern Roofing repaired, replaced, and re-sealed everything that was damaged, and trimmed back the trees to protect the new investment. Before starting the work, they covered our flowers beds and took care not to damage anything around our house. They showed up early in the morning, worked to lunch, took a quick break, and got back at it. They were kind, thorough, efficient, and cleaned everything up when they were done.

I’d recommend them to anybody!

Ramon and his crew accomplished the tear off and reroofing my house in one, which was amazing! The crew was very efficient and well organized.
Ramon was very thorough in explaining all the steps in the contract. I especially thank him for doing all the legwork in getting USAA to approve the complete deal replacement.

Thomas Allen

Huge thank you to Chardai Mckissack from SR&R for all that she did getting our roof replaced. Outstanding job to you and your crew for the great work. We love it

Evan was great throughout the entire process. Super knowledgeable and efficient! My neelw roof looks great and I couldn't be happier with the reaults or the experience! Thanks so much Evan!

Helped us out when others wouldn't. Tony went to bat when our insurance company tried to take advantage of us. Definitely would recommend to anyone who needs a new roof.

Salesperson Quinn U. knocked on my door one day to tell me he noticed shingles missing from my roof. I had no idea and he proceeded to show me and in a matter of 3 days, I had filed an insurance claim with my carrier tand it was fully covered. Quinn’s communication was unmatched, as was his execution and follow up. I could not have asked for a better outcome and would recommend Quinn and this company to anyone looking for a group that leads you through every step of the roof replacement process and delivers 100%.

Upate. After the installation of our roof by this company, we were having some work done on our home. The workers asked why drip edge wasn't installed around our entire roof.
I called the manager of this office and his first response was "the workmanship warranty is violated because another company was working on our gutters"
I found this confusing, but he failed to answer why Southern charged me for a full install of drip edge, but only installed drip edge in some areas.
The manager explained that he would provide a refund of the amount we paid for the drip edge.
That was November 2024. I've texted the manager and have received no refund or communication from Southern Roofing.

Our home was struck by the December 9th Tornado, and we had significant roof damage that was done to our home. That same night as it was pooping rain Chardai came out and put a tarp on all the holes that we had in our roof. Today her and her crew came showed up and installed our brand new roof. When it comes to SR&R nothing but professionalism and excellence comes to mind. They were efficient, clean, and organized and took their time with the cleanup of materials. Our roof looks amazing and a huge shoutout to SR&R.

Chardai was incredible on keeping me updated, step by step, she goes above and beyond to help take care of everything that needs to be done. She is extremely knowledgeable! If you want it done right, contact Chardai!

I would like to start out by saying, I am not a person that does many Google reviews, but I want to give a shout out to Kevin Fortson, and the entire crew at Southern Roofing Company in Clarksville that worked on my roofing project. Kevin and his crew were very professional, not only when dealing with me and my family, but dealing with my insurance company. Kevin spent countless hours making sure that nothing was missed……. It was a difficult project, but seamless to me. I will use Kevin and his crew for any Future roofing projects that I may have.

ETA: after reading my review Casey and his supervisor both reached out to me to try and rectify things. I was refunded a small amount of what I paid and was told disciplinary action was taken against the contractor they had do the work. I was assured that the compensation wasn't to get me to change my review, but only to try and rectify the situation.

Absolute mess from start to finish. The only thing that went as it should was Casey coming over almost immediately as soon as I contacted them. While he was here he got me to sign something that, according to him, "just says we're working together".

After that point I had to keep asking for 2 weeks for a bid to be able to send to the insurance company. After hearing back from insurance I contacted Casey almost daily at one point to try to even get a date scheduled for the work to be done. I got so frustrated that I then reached out to Casey's supervisor. They wanted to send someone who doesn't work directly for Southern Roofing the very next day to do the work (which seemed suspicious that the person was available the next day). I wasn't comfortable with someone else doing the work, and I didn't have the check back from my mortgage company to be able to pay right then and there, so the repairs were scheduled for a month from then. I was assured that someone who worked directly for them would do the work.

That day came and as the morning went on, I hadn't heard from anyone. I texted Casey and his supervisor. The person who I'd already said I wasn't comfortable with doing the work called me and told me he was never notified that it was scheduled, he was out of town, and could do it on Monday or Tuesday.

The person who was going to do the work contacted me, asking for me to pay for the materials up front. I told him I wasn't comfortable with doing that. Then he tried to do less work for the same amount of money. I contacted Casey showing him the texts and was assured it was just a "misunderstanding".

When he did finally get here the next day he was several hours late. He got up there and started doing the work and found more damage. He called me asking for money for additional supplies, and told me he didn't have all of the materials needed because it was built differently and he hadn't come out himself to inspect everything because"he's a professional and does this sort of thing all the time". Initially I refused. Talking with Casey he told me the job couldn't be finished unless I gave him the money needed for additional supplies. I went out with the check that had already been made out for the full amount and we had words.

It took him 4 hours to replace the wood up on the chimney that is near the roof and 3 days to finish the job of replacing only the wood up by the roof and the shingles going down to the ground. Every single day he was several hours late. Even when he texted me telling me he was running late and what time he'd be there he was still at least an hour or two later. The last day he texted me, asking if I was ok with him being a few hours late so he could go to a bondsman to bail out a friend, but only if I was ok with it. (I have text proof if requested by Southern Roofing) I told him I was not ok with it, because I was having my roofing company come and inspect everything to be sure the warranty on the roof was still good and they'd already had to reschedule a few times. Not only did he not come at the time he said it would take to meet with the bondsman, but he was a couple hours later than that. He had to take an additional day to complete the job because he ran out of supplies because he didn't measure. (He's a professional remember, so measuring wasn't needed)

The only good thing to come from this was the chimney repair was finally completed and after inspection by the company who did my roof work I was told the work was done correctly. This whole experience was completely night and day from my experience with Integrity Roofing. If you can find someone else to do what needs to be done, definitely go elsewhere!!

We were hit by the F3 tornado in the Arbour Green neighborhood in Clarksville one week before we Sold our house. Your representative Tony L tarped a gaping hole in our roof. He then helped with our insurance estimate and we ordered a new roof for our house all within a week! The roof was replaced immediately and we were still able to close the sale on time! He and his crew should be commended for a job well done! 5 Stars! ⭐⭐⭐⭐⭐

Robert French and the entire Southern Roofing Staff were very professional and were great to work with. They were always on time and finished the job when they promised. Their work was excellent and their cleaned up after the job was complete was excellent. Robert was so patient and reassuring throughout the entire 8 month battle with our insurance company. When we felt like giving up, he kept reassuring us that things will work out and they did. We LOVE our new roof!! We would definitely use them again and would recommend them to anyone needing an excellent roofing company.

After this weekends tornado my wife and I were worried that our roof might have been damaged. Called southern roofing & renovation and had someone out to my house immediately. They kept me updated throughout the whole process.
I highly recommend this company if you want people who treat you like family and if you want the job done right the first time!

These guys did an amazing job! Robert helped us from the beginning working with our insurance company until the completion of our new roof. It was a very smooth process, and we love the new look of our home! Very timely, very reasonable, and very professional. I highly recommend them.

Southern Roofing has an incredible staff. They worked with the insurance company to ensure everything was covered and that we received all that was insured for, they made sure there was quick-delivery of materials, provided timely and professional workmanship on all aspects of the roof, considerate execution of personal service, and above expected clean up once the job was completed. It was a pleasure to have Southern Roofing work on our home.

Our roof was damaged from the storm in February 2023 and it was very hard to get a hold of reputable roofing contractors to do damage estimates. I reached out to Tony Loeffler from Souther Roofing and Renovations after looking at their reviews and he came out the next day to inspect the damage. Tony and I fought for several months for a roof replacement w ith my insurance company. He was very persistent and always checking in with me throughout the entirety of the process. After about 9 months, we were approved for a new roof and they got to building. The roof looks great! And cleanup was very thorough. I couldn’t have asked for a better company or person to deal with during this frustrating process. Trust Southern Roofing and ask for Tony Loeffler! You will not be disappointed!

Robert and the team fought for months to get my roof fully replaced by insurance. Their dedication and hard work made me a customer for life! I can’t thank them enough.

We just had a great experience with Southern Roofing. Ramon our case manager did an excellent job helping us with getting a brand new roof. We were going back and forth with our insurance company because all they wanted to do was repair a portion of the roof. After Ramon researched our case and
communicated several times with our insurance company they finally approved the full roof replacement. The completed took only one day and the crew was great. The completed job looks awesome.
Thanks again Ramon and Southern Roofing.

I would like to give a bigggggg thanks to Kay Cee and his team for giving me and my wife's home a look of new again.
Our roof was touched by the big winds back in the Spring of 2023 and it did some significant damage. After my insurance sent their folks out(to the wrong home of mine, but that's another story but played a significant role in how long it took for my repair) I asked around and Southern Roofing was recommended by an associate of mine and they came out rather quickly and assessed the damage.
Kay Cee said the whole roof needed replacing but in typical insurance fashion, A..state wasn't trying to hear that.
Kay Cee said it was going to be an uphill battle and it may take a while, but he assured us it would be approved and replaced.
And it did take a loooong time for the process.....about 4mos. But it was taking care of. Though I was not in the country for most of the process, my wife gave large praise to how respectful and professional the roofing crew were. They cleaned up and I have only seen two nails laying around!!!
Thanks again Kay Cee and the Southern Roofing Team!!!!
Sorry for the 4 Stars.....but no one is ever perfect, lol.

In March of this year, our area was hit with horrible storms. It left its damaging mark on many homes, and ours was no different. It seemed that everyone was looking for someone to help guide them on repairs. We were fortunate enough to meet a young man named Casey who was in our neighborhood checking on roof damage. After speaking with him, we decided to go with Southern Roofing and Renovations. We are so thrilled we did! Casey worked diligently during the process, which was not
an easy task dealing with our insurance company. Throughout the process, he kept us informed and reassured us that he would not give up. Casey and his crew were a pleasure to work with. They were on time, efficient, and respected our property during the process of demoing the old roof and the installation of the new one. They finished the entire project in one day!! They came to work!! We highly recommend Southern Roofing and Renovations. Ask for Casey Greavu!!

SHOUT OUT TO RAMON AND JOSEPH!!!
(sorry if I spelled either name wrong)
They were on their way to a job in Kentucky when they saw me standing on the side of the road waving my arms like a crazy person. My tire basically ripped off my rim and my phone was dead, these two turned around to help me. I had both of my children with me and didn’t have a spare but they charged my phone for me and stayed with me until my ride got there! They were kind, calm and helpful. I was blessed that they crossed my path when they did, and I’m beyond grateful for their help. There are still good, kind hearted people around and I was lucky enough to meet two of them. So once again, thank you SO MUCH to Joseph and Ramon!! Y’all are awesome!!!

Great group of professionals. They delivered on their promise with exceptional customer service, hard work and beautiful outcome! Robert is the absolute best!

Second Part of My Review…
The crew came bright and early on Tuesday morning, I have NEVER SEEN A CREW MOVE THIS QUICK!! They did an amazing job on the roof and the gazebo. Tony showed up several times on Tuesday to make sure things were moving smoothly. The crew tarped everything off so that nothing got damaged and made sure not to get anything in my pool or in my koi pond. When they were done, they cleaned up their mess, They ran huge magnets over my lawn, driveway, my neighbors drive was several times to make sure there was no nails were left behind, and that alone made a huge impression on me because I have little kids, I don’t want them stepping on a nail, though things happen and not every little nail can be gotten, but it made me feel good that they cared about my kids, our cars tires, and my neighbors tires and their safety. Honestly as I listened to them working on the roof it was like a heavy burden taken off my chest and I could finally take a long-awaited breath of relief.
Tony came back the very next day, asked if I had any questions, concerns, anything! He got on the roof and made sure the job was done 100 % to his satisfaction and to mine. He then ran the magnets back over everything just to make sure he didn’t pick up any nails.
I am telling you now, if you need a roof replacement, or a quote, or just someone to give you their opinion call Tony, you will truly not be disappointed in your decision. My roof has never looked so good, and I have NEVER been happier with a big transaction and service than this one.
100 STARS OUT OF 5!

First Part of My Review...
The Second Part of my review will be under my husbands name since I can only write one under my name :)
So, this review is kind of long, but I should start out by letting everyone know who reads this, I AM NOT A REVIEW PERSON, I either forget, get sidetracked, or just don’t want to because I have a million other things to do. But once the job was done, I told myself to sit down and write a review. So here I am…
Let me start of by saying my roof was damaged in the March windstorm, I called a ton of places and to no surprise everyone was booked out for months, I would get told someone would call me back again to no surprise I wouldn’t get a call back, and when I called my home owners insurance company they said they would get back to me… NEVER DID… weeks and months passed and our roof had slowly taken a seat on the back burner (due to kids, work, life in general) not that I ever meant for it to, again it just happened.
One evening while I was cooking dinner, my doorbell rang. This gentleman introduced himself (his name was Tony) and he told me the company he works for, he told me he noticed my roof, and that he noticed that it had not been fixed, but If I already had someone doing it or that I was talking to he didn’t want to impede on someone else’s work if there was another company that was scheduled to fix it. I GLADLY welcomed him in, I then started to explain the entire situation, I showed him the damage that all this recent rain caused inside the attic, inside my daughters’ room, and inside my son’s room. He listened and genuinely took everything I was saying as a legit concern. He asked if it was okay if he could take pictures of my concerns inside the home, then he asked if it was okay to get on top of the roof and mark any issues that he sees and take pictures? Of course, I did NOT decline. While he was up there, I got all my homeowners insurance contact information. Not long after he came back inside and sent a link to my phone, I opened it up and I was shocked to see it had a ton of photos that he had just taken. I was impressed, which is hard to do.
He said he would contact the insurance company, all I had to do was start a claim and give him the claim number. Truly as simple as it sounds, it was. I didn’t talk to the insurance company but once, maybe twice to verify that they were okay to talk to him. HE TOOK CARE OF EVERYTHING. He set up a date and time to come back, go over numbers with me, let me pick out the singles, and go over any upgrades that I may be interested in. One thing I will say is that I guess what really “sold” me and made me sign the agreement the day he stopped by was not once did I feel like he was trying to sell me a roof, it wasn’t about the money. It was about getting my roof fixed, fixed the right way, and in a timely manner. He never pushed upgrades, though we did choose a few which weren’t “breaking the bank” expensive by any means, but things that I felt were needed. He explained things in such detail, showed me pictures, examples, I mean truly went above and beyond to help me make the right choices for my home and my pocketbook.
He called me Friday morning and told me that on Monday the supplies were going to be delivered and the crew would be there early on Tuesday morning. I messaged him Friday evening and told him that I didn’t even think about the gazebo, it had the same shingles that the house did, I asked him if there was any chance, we can get it done in the same shingles that had been ordered, and that we would pay out of pocket for it. He told us that he would take care of it, and THAT’S EXACTLY WHAT HE DID.

Luke Mattax was phenomenal to work with. We ran into some issues during our roof installation and he swiftly responded and remedied everything to our complete satisfaction. Our roof looks fantastic and we highly recommend the company and, more specifically, working directly with Luke.

After the March storms I called and called companies and just happened to run into Casey who works for this company at my neighbors house and he took care of my house immediately!
He tarped my roof (no charge) and worked with my awful insurance company for me! Had a new roof installed because of his efforts. Highly recommend and ask for Casey!

They replaced my roof after some storm damage. They made the whole process easy by working directly with my insurance company and the adjuster. New roof looks great and the process was super easy with Kevin. Thanks

The service in which I received from this company was impeccable. The team leader of this project was extraordinary capable and competent, ensuring that every issues was solved upon discovery, consulting with me before taking action. The team themselves were professional and respectful to the occupants of the home and the property itself. Everything was done to the highest of standards. They arrived promptly every morning at 6AM working diligently to complete a job that was thought to have been a days worth of work turned into three due to unforeseen conditions of the roof. If I had to rate this team 1-10 I would rate them an 11.
Thank You Casey

Tony was very helpful and quick to respond to any questions I had. I'm very pleased with my decision to go through Southern Roofing and Rennovations. Definitely recommend!

Just recently got a new roof from Southern Roofing and Renovation and my whole experience was top notch. Tony Louffler was my agent and I couldn't of asked for a better agent. He was very professional and took his time with every step with me. He texted and called and keep me informed at all times. If I had any question he responded ASAP!!! I would recommend this company to any one needing a roof and I would say ask specifically for Mr Tony Louffler. Thank you for such a professional and wonderful experience....

This company was extremely professional. The job was completed in less than a day even though we had many many issues with our roof. James and the Southern roofing family are absolutely fantastic and have recommended them to several people already.

After storm damage to my roof. They came out and was very professional and thoroughly explained things to me . They walked the roof and provided me with photos instantly. Tony was great at communicating and answering my questions. The installation of my new roof was done in 1 day. My experience has been a pleasant one.

I couldn’t have asked for a better Crew to show up Tony Loeffler and the team Brian, Casey from day one took care of things , professional got the job done fast knowledgeable friendly , Tony and Brian made sure things were done right on build day before they left , even helped out my elderly neighbors with a quick fix and wouldn’t take payment for it speaks volumes , The roof looks Amazing !

This business was responsive and worked with me on a roof repair project to get the job done well and at a fair price.

We had damage to our roof from that bad wind storm in Clarksville. We called Sam Kimani, he walked us through the whole process and worked with our insurance company. Sam personally came out and put tarps on our roof before it rained, so we didn’t get more damage. Sam and his crew went above and beyond to protect all the plants around our house when replacing our roof. The whole roof was replaced in one day. The guys didn’t leave until my yard and driveway were spotless. If you need a new roof and aren’t sure about who to do it, drive down Rossview rd, and without a doubt you’ll know who to call.

Contacted them the day of the storm. They made arrangements within the next few days to come and inspect. The inspection took no time at all. They were very thorough and I let them know when the insurance company got back to me and we scheduled a date to have my roof done.Sam came and showed me the shingles and what was needed for my re roofing . They came very quickly to redo my roof the team was very conscientious of their work left my property clean and product free ,very pleased with the outcome. I love the color of the shingle that I chose, and very pleased with Southern Roofing and restoration.Sam was the project manager and he was on top of everything and came several times throughout the process to make sure things were done correctly. Thanks a lot Southern Roofing.

After the big storm I called 5 different roofing companies. All of them were 4-6 weeks out and couldn’t even come and put a tarp down for us as we dealt with the next storm.

I called SouthernRNR and spoke with Josh and Sam. Not only did they come and put a tarp down in 2 days time, but they were able to do an entire roof install in under a week.

As the job was done, I was told by family “oh you’ll find nails in your yard for months/years even.” And Sam made sure to come out multiple times to find nails to make sure I won’t be concerned or worried about my kids stepping on one.

Overall I’m extremely happy. Great workmanship, great timing, and great response time. Full transparency, they were not the cheapest option. But they were the quickest and overall best. Well worth the extra spending!

TL;DR- I had a bad experience with SR&R, after a wind storm in March 2023 in Clarksville. Although they were my first choice, the company was unresponsive and unhelpful throughout the process, despite being recommended by others. I eventually gave up and went with another company and would not recommend SR&R.

I reached out to SR&R as my first choice for a roof repair/replacement after the March 2023 wind storm in Clarksville. Vet operated and several happy customers made it an easy choice.

At first everything was great, they were responsive and very understanding to my needs. Then it all fell apart. First contact was March 5, first roof inspection was March 6th. The first inspection didn’t happen because they didn’t have a ladder… so they came back the 7th, but provided no images, feedback, or anything.

I had to reach out on March 10th to ask for information. I was promised I would receive a quote to replace my roof that afternoon. All I received was messages saying they were too busy with other jobs.

I was able to get 3 other companies to provide written estimates for roof repair or replacement in the time I had to wait to hear from SR&R. But I still wanted to hear their opinion.

Finally on Sunday the 12th(a week after first contact) I was told they would only provide a quote for my roof if I intended to pay for the roof out of pocket, even though the entire time they were pushing me to file an insurance claim.

That’s when I gave up. I tried to be as patient and understanding with SR&R but the stress and constant disappointment was too much.

This may be a great roof company to use when there isn’t a storm, but overall I wasn’t satisfied with my experience.

Our roof was damaged by weather, and our homeowners insurance denied the claim. Casey and the SRNR Team worked to ensure insurance understood the need, and made sure the new roofing was up-to-code. The whole team went above and beyond to make sure we were happy with the service provided throughout the entire process. Casey was amazing and I would refer him and his team to anyone looking to replace or repair their roof!

I just want to say that working with Cole Chipman was a pleasure. And he worked hard to get an approval for my roof through my insurance company. He is very courteous, professional, and really takes pride in his work if you think you have problems with your roof give Southern Roofing and Renovations a call and ask for Cole.

Very pleased with the service provided by Southern Roofing and Renovations. Nathan Scott was very easy to work with throughout the entire process from the roof inspection to the completion of the new roof.

Schuyler and his team were great to work with! I was impressed with their speed. We have a very large roof, but they finished it in a single day, dawn to dusk.

Had great communication and always kept in touch to let us know whats goin on. Also after the job was done they made sure they cleaned up around the house

Chris and James did amazing at keeping me updated with every detail, the crew was awesome, fast, efficient, cleaned everything when they were done. I wouldn't hesitate to call that crew again for future work on my home.

Josh Remlinger was great to work with on our insurance claim. He was very professional meeting with us, showing us material and going over options. We chose to use Southern Roofing almost immediately after meeting with him. Less than 10 days and our roof was completed. The crew showed up as scheduled and our property was well respected. We would recommend these guys to anyone.

Lex Griggs is a professional young man with an outstanding personality and solid knowledge of the roofing industry. Do not let his age fool you; Lex is wonderful to work with and knows how to maneuver the complicated world of insurance and roofing.

Great work. Did a great job and clayton was very helpful. They took care of all the paperwork without issue. Many thanks to their company for noticing the damage I wasn’t able to see.

These guys were very quick! They also took care of dealing with the insurance company so we didn’t have to. The guys came and met the adjuster so I didn’t have to try and explain the damage by myself. Jonathan was so patient with all of our questions through the whole process, and I’m grateful to him and the crew. They not only gave us a new roof, but added some flashing that we definitely needed. So grateful.

Pleasantly surprised and pleased with the integrity of this company. We had a terrible patch job from another company, but these guys went above and beyond to get us straighted out. The took such good care of us, we will recommend them to everyone! We went from inspection to a whole new (much needed) roof in days! We had been trying for over a year but they came in and handled everything, the least stressful contractors we have ever encountered. Shout out to Monte, Josh, and Casey. You guys are awesome; the whole crew made us feel like family.

This company was awesome to work with! They did the work to help us file an insurance claim, personally meet with the adjuster, and my entire roof was installed in one day. Lex Griggs was so much help and made each step of the process so easy for us. I can’t thank him enough. Highly, highly recommend working with this company!

Did a free inspection, we had hail damage in the area late April. My roof was OK, just 1 ridge row had come off. Lex Griggs replaced it, no charge. Said roof was OK
Next door neighbor had to have entre roof replaced.
Honesty and integrity, excellent. Rare qualities these days.

Was very happy when Jasper approached me and ask to inspect the roof!! There was storm damage and Jasper handled all the insurance interactions. The crew came out and set up, stripped the old roof!! Replaced with the product we chose and added the roof vent!! Then cleaned up the mess!!! Great work fellas!!! Very happy with the results!!!

Wonderful and Ethical person in charge. The team did an excellent job; Took real
Pride in getting the work right!

They inspected everything for free. Jonathan was our contractor and was always available for any questions. Results look fantastic and crew was professional.

Josh saved the day with my very old roof on my very old house. He worked with my insurance adjuster, assisted with the claim and got my roof replaced within two weeks. Very grateful for the ease & speed of the process - highly recommend!

Well renound within the city of Clarksville-- a business that truly thrives off of honestly, quick response, quality work, and generosity.

I have to highlight Lead Project Manager Joshua Remlinger and his team specifically: I have been raising money to send care packages to an Army unit that's deployed to Eastern Europe. Being former military, Remlinger recognized the need, took my idea, and ran with it. This team so graciously donated enough money to help me reach my goal within a single day!! I can't thank you all enough, you guys are absolutely amazing!

We all can appreciate a company that stands behind its community and servicemen. I will be referring Southern Roofing and Renovations to literally everyone!!

I cannot say enough amazing things about our experience with Mr. Tony Depietro at Southern Roofing and Renovations! I was very surprised at how easy and stress-free the entire process was! From start to finish Tony was there to answer all of our questions and was extremely professional and knowledgeable in all aspects of the process. He was able to meet with us multiple times before and after installation and stayed an hour after the crew had left to walk our entire property making sure everything was perfect and safe for our family . Thanks to Tony our family will be covered for a very long time under our beautiful new roof and look forward to our lower electricity costs ! Hands down the best experience we could of imagined! !!!

My family and I were so amazed at how simple and hassle-free this entire process has been ! Tony Depietro was so knowledgeable about all things regarding the insurance company and was so helpful as to the options I wanted and made me confident that I was getting the best quality roof for the best possible price!! Thanks to Tony and his amazing team we won't be needing a roof for a very long time but I will recommend Southern Roofing and Renovations to everyone I know that has any Roofing needs !

If you are wanting to work with honest, reliable, and just overall great people, Southern Roofing and Renovations is who you need to use! Tony Depietro answered every question we had and made the process of getting our new roof SO easy and stress-free! Not to mention quality work done right with NO cutting of corners. We are so thankful for Southern Roofing & Renovations and Tony! Thank y’all!

I really enjoyed having this company fix my roof. The men were through and efficient with the job. They exceeded my expectations. They are really friendly people and won’t rip you off all around just good people and great at what they do!!!