Southern Roofing and Renovations - Maumelle, AR

Luke Smith is the person that has been taking my roof on my mobile home I want appraise him for his hard work that was done. He took care of me as a professional person. I want give him 5 stars for his hard work.

This past week I just got a new metal roof from Southern Roofing & Renovations and am completely satisfied. Not only does it look great, it is well-insulated and quiet. I didn't even know it was
raining this Saturday until I passed by a window and heard the rain outside. And the project manager Luke Smith was fantastic to work with. He guided the processes from start to finish, kept me informed of the progress and managed all my expectations. I would give him a 10 out of 5 if I could. At the start he gave me quotes for their Supreme and Architectural shingles and then one for a metal roof when I asked about it. It turns out the metal roof was only about double the cost of the Architectural shingles and would last more than twice as long (and was a lot less than what someone else had estimated a few years ago), so that was the one I went with and do not regret it. It looks great and that is one thing I won't have to worry about again.

This was the best and easiest company I have ever dealt with! They fought for us when they knew we needed a new roof and we finally got a brand new roof! They were respectful, kind, and quick! I would recommend them with all my heart!

Great company to work with! Chris and Caleb are very professional and knowledgeable. They worked with my insurance company and got the job done right. I highly recommend these guys!

It was a great experience working with John and Southern Roofing. He was very helpful and knowledgeable. My new roof looks wonderful!

I recently had the pleasure of working with Carlos from Southern Roofing and Renovations after a strong storm tore off several shingles from my roof. Im not as young as I used to be, so getting multiple bids was a bit overwhelming. Carlos was very patient, respectful, and took the time to explain everything clearly. He was upfront about the fact that they weren't the cheapest option, but he promised the value would be worth it -- and he was right!

At my age, ive dealt with a lot of contractors over the years, and I know how things can go. i was a bit skeptical, but Carlos and his team delivered on every word. My insurnace company initially denied my claim, but with their help, I had a full approval within three weeks. Its rare to find people who follow through like that. Im very glad i trusted them and would definitely recommend Southern Roofing and Renovations to others in my situation

When hail damage mandated I shop for a new roof, I contacted Southern RNR. I'd worked with them on a large condo project and knew they would do it right! Jake Hunstable became my point of contact. He kept me updated and kept the project on schedule. They worked a LONG and HOT day, finished, cleared up everything and were gone that evening. Jake came by to check the work and pick up the unused supplies.
I would use them again in a minute! THE BEST! And I LOVE the new architectural shingles! Thank You!

I’ve had the pleasure to work with Carlos not once but twice now. He’s been fantastic both times!!

He has always been considerate, very professional, and makes everything so straightforward. Carlos replaced my roof last year, because of a hail storm, and when I moved he was the FIRST PERSON I knew to call.

He truly goes the (EXTRA MILE) for his clients.
If you’re looking for a roof replacement, I can’t recommend Carlos and his team ENOUGH!!
Unbelievable team.

Carlos Juarez with Southern Roofing went above and beyond for me and my family during a very stressful time. He was timely, responsible, communicative, and so kind! He worked until after dark to get the job done when someone else would have left it for another day. Since doing the job, he has continued to respond if I’ve needed documentation, and he even volunteered to come meet with my insurance adjuster! I cannot say enough great things about this guy! I would hire him in a second for any job!

I wasn’t sure what to do about my roof after hail damage. Quon Davis stepped in and made the process simple and quick. I am pleased with his professionalism and the quality of work.

I recently worked with Carlos at Southern Roofing and Renovations for roofing and deck remodeling, and I couldn't be happier with the results! The team was professional, efficient, and highly skilled. They completed the job on time and within budget, ensuring high-quality craftsmanship throughout. The attention to detail, communication, and commitment to customer satisfaction were impressive. I highly recommend Carlos for any roofing or deck projects!

Jared Cole with southern roofing did an excellent job from start to finish. He worked closely with my insurance company to make the process as painless as possible. The job itself was completed in 1 day and was beautifully done.

Kaleb and crew showed up at 3 different locations to inspect the roofs and help with tree removal after the tornadoes in Bentonville. They said they were from Ft Smith helping people out. Amazing! They were angels!

These guy were outstanding! Did a great job siding our home, and installed some new gutters too. They were fast and knew what they were doing. I am glad I got these guys! My salesman, John Bingham explained everything perfectly.

When we need a new roof it will definitely be from Southern Roofing and Renovations! Our neighborhood recently experienced hail during a thunderstorm and we wanted our roof inspected for damage. Carlos came yesterday and I can’t say enough about his professionalism, courtesy, and honesty. Carlos took his time thoroughly inspecting our roof and informed us our roof was in good shape. Carlos stated our roof did not need replacing at this time. Thank you Carlos for your honesty and integrity.

My roof was 20 years old I had several contractors show up to bid my roof job. Joe Reschman with SR&R was the only company that showed up looking Profesional. Clean apearance with a company shirt, on time the same day I called! My project stayed within budget not a penny over. SR&R has the fastest construct crew I've ever encountered. Over 3000 feet torn down replaced and cleaned up all in 5 hours of work. My yard was left with no signs they were ever here. With 1 exception I now have a Beautiful SOLID roof!!

I had the pleasure of working with Bradley Birtchfield with Southern Roofing and Renovations. He is very knowledgeable, professional, and does exactly what he says he’ll do. I had hail damage at my home, they replaced my roof, gutters, siding, window and screens. Exceptional work, very pleased. I would not hesitate to contact him again if needed.

Just had our new roof installed today. Looks great! We dealt with Caleb Salisbury. He was easy to work with and the crew did a great job and cleaned everything up when they finished. The whole process went smoothly from start to finish. Would definitely recommend this company.

Carlos and his guys did a great job on my roof. They were always in communication with me about what was going on and what they were doing. They were super friendly and great to be around and got the job done quickly. I highly recommend them.

They have on their website roof repair/replacement. The guy comes to inspect my roof and says they can't help me because they don't repair that type of roofing... Well sir can we rip that crap off and just do a new roof or is that just it...
I gave them 2 star because their customer service was impeccable , but as far as roofing..ask them if they fix your kind before wasting your time.

We had a great experience working with Caleb at Southern Roofing! We got several quotes from other companies, but Southern Roofing saved us thousands and was the most responsive, and we had a new roof by the end of the week. They did a great job with the install and cleanup. We can not say enough good things!

The young man Carlos was very nice and helpful at showing me how everything would be done the guys did a very good job on roof and painting the inside of the ceiling. I would definitely recommend him and his crew to anyone that need their roof done.

Carlos with Southern Roofing has to be the most professional guy I've ever worked with. This was the first roof replacement I've ever done as i am a first time homeowner and Carlos understood my concerns and helped me through all of them. The whole process was quick and stressfree thanks to him. If you're looking for a new roof or this is your first time doing something like this call and ask for Carlos. I will definitely be recommending him to everyone I know!

So glad Southern Roofing was recommended to me! I had tried two other roofing companies to replace our roof in NLR- both never got back to me.
Carlos of Southern Roofing met with me, texted, or called every step of the way. They even repainted the ceiling from the water damage. Beautiful job with great cleanup. Very flexible to work with my schedule. I will call Carlos again when our family has roofing needs.

They are very reliable and Demetrius Williams made sure the job was done right I would tell everyone to use Southern Roofing if they need a roof.

Working with Carlos has been an absolute pleasure. He was very patient with my thousands of questions and I feel as though he goes the extra mile when possible! The entire process was fairly priced and efficiently handled and carried through. We are life long customers!

Absolutely great job, on time & done quickly. Roof on house & two sheds. You can't go wrong with Southern Roofing. Very pleased.

Chris Hannah did an amazing job from start to finish!! We were so thankful that he nailed it out with our insurance company!! Recommend this company and Chris 1000%!!

I highly recommend Bradley Burchfield, Project Manager at SRAR. Bradley came to my home after a hail storm that severely damaged my home and property. Bradley came up to me while I was outside trying to figure out what I was going to do. He didn’t have a cheesy sales pitch, he didn’t make promises he know he couldn’t keep, he simply said, “Hi, I’m Bradley. How can I help?”

I told Bradley about everything. He got me an estimate. He went over damages. He offered to meet with the adjusters when they came. He showed up early. He’s went above and beyond for me and my family. He’s answered every phone call, text message and email. He’s punctual, professional and doesn’t stop working you. He puts your needs first. He’s exceeded all my expectations. His attention to detail and ability to see things that others miss is second to none.

If you’re in need of repairs, please give Bradley call. - Joey

Mr. Caleb has been exceptionally diligent and responsible throughout the entire process of negotiating with the insurance company. His communication has been excellent, and the team he worked with did an outstanding job replacing my roof. I am extremely satisfied with my decision to work with them. The extent of the damage was substantial, and the insurance company initially seemed reluctant to acknowledge it. However, Mr. Caleb's efforts ensured that the insurance company couldn't avoid their responsibility. I highly recommend this company !

Got me my new roof!! The best in the business and free warranty too??!! Life of the roof and 2 year workmanship!!!! I love this company!!!

I recently had Carlos from Southern Roofing replace my roof after a nasty hail storm, and I couldn't be happier with the experience. From start to finish, his service was outstanding. Carlos was professional, efficient, and communicated effectively throughout the process. The quality of their workmanship was exceptional. He went above and beyond to ensure my satisfaction, and their pricing was fair and transparent. I highly recommend Southern Roofing for a hassle-free and top-notch roof replacement.

Caleb Brown (Project Manager) is very professional, responsive, and genuinely cares about getting the project done on time. He sets and meets expectations as promised. We are so happy with the results and attention to detail from Caleb and the roofing crew. Thank you for the great experience of working with Southern Roofing and Renovations! —Bobby and Robin

We had a wonderful experience with this company and especially Project Manager Carlos Juarez He made the process very comfortable even when our insurance company would not do there part Carlos is a great person to work with

I had an outstanding experience with Southern Roofing and Renovation for my roof replacement. Patrick's professionalism and communication was superb. Orlin and his crew worked fast and efficiently. They also ensured the property was clean and in order once the job was complete. I highly recommend Southern Roofing for anyone in need of roofing services. They exceeded my expectations in every way.

The came in and got straight to work and it looks good. Patrick Cantrell And Orlin and his crew .

Professional and one of best companies out there. Trust them to help you from start to finish in roof related issues.

Caleb Brown assisted us in every step from inspection of the roof to dealing with our insurance company. He kept us up to date on everything. Also, the roofers did a great job and cleaned the area after they finished their work. I would definitely recommend this company.

Caleb Brown and the whole Southern Roofing and Renovations team have made our recovery from the recent tornado in Arkansas a lot easier! They have gone above and beyond by walking us through each and every step, and even being there in direct communication with our insurance company. All this while taking many opportunities to save us money for coming out of pocket our deductible and non recoverable depreciation! If you want someone who is going to be on your side, I can’t recommend them enough!!

We used this company to replace our roof due to storm damage. Patrick worked with our insurance and communicated with us every step of the way. He then made sure we were satisfied with the work done. Highly recommended!

Great service, great product, professional, and quick installation. They got the job done and was very good with clean up too! Patrick did a great job dealing with insurance and had great communication through the whole process!

Patrick and Southern did a great job on my roof! I am pleased with the way it looks and the clean up job that they did.

Patrick came out and did a thorough inspection and helped me file the claim. Then he worked with insurance to help get my roof and gutters replaced with me only having to pay my deductible.

I would highly recommend calling Patrick and using Southern.

Great service and workmanship for the roof installation.
Our acct mgr, Jordan has worked with us thoroughly through out the each step of process (insurance claim, material selection, installation, final inspection). Will recommend to friends and families for future business.

The installation team did a great job, very efficient & did this job quickly. Jordan Pearcy was the project manager & was very knowledgeable and helpful throughout the process. I will recommend Southern Roofing to friends.

About two months ago, a roofer named Clayton with Southern Roofing & Renovation knocked on my door and inquired about my roof. I told him the same thing I told the other 5 roof guys who have been by in the past year; that State Farm doesn't say it's bad enough right now. I explained a LOT more than that during our 30 minute conversation, but that's in a nutshell.

Fast forward over 2 months & I still can't get an answer out of this company as to if they have a claim or not. Insurance says there's no claims from Southern Roofing, and Southern Roofing blames it on everything under the sun from lack of communication from Clayton (according to the office people), who then blames it on the office staff, & then tell me State Farm doesn't accept zip files, etc etc. I've literally heard every excuse on the planet other than what is actually going on. Keep in mind I have been super polite & respectful during this entire ordeal, that is, until now.

When I do need a roof, I will not be using this company. I will never use this company after my experiences. My bottom line advice? Any of these door to door roof people come knocking on your door.... Do yourself a big favor & don't even answer the door. Every one of them are the same.

The repairs were well done. However, there was a distinct lack of communications. Promises were made but not kept. The company is unreliable with anything except the work performed and the aggressive manner they use to get paid before the work is complete.

DO NO USE THIS COMPANY. Although every direct conversation I had with them was pleasant with promises made, there was no action taken on those promises. The frustration I have undergone in the several months of trying to get them to respond to my calls and texts is not worth the good work they are capable of. This is unfortunate as the company could be steller performers. Yet, after I paid them for the roofing work, they treated me as poorly as I have ever been treated as a customer.

If the company did not want my business, it is a simple thing to tell me that. To make a promise and fail to follow through is not good business practice. Yet, it seems to be Southern's business model.

There was additional work that needed done related to the roof damage. They stated they would work with my insurance company to file for the work needed. They never did. They promised over and over that they would. They failed to followup with either insurance or to provide me with an estimate. Further, I wanted them to do some reno work for which they provided an estimate. This was to be done with the interior water damage. I can't even get them to talk to me about this work.

Caleb was amazing to work with, incredible service and very knowledgeable. Using Southern Roofing is one of the best decisions I’ve made in a long time!

Great service and even better quality! I highly recommend southern roofing for roof repair, looks even better they it did before!

Had a huge hole in my roof for months, couldn’t get ahold of anyone until I was recommend to southern roofing, and that very next day they had me set up for installation for my new roof! Best in Arkansas!

When speaking with Caleb I was able to converse and identify the best service and rates that were affordable for my family. They were able to get to work fast and even finished before the expected date. Will be referring this group of talented and professional men to any and everyone in the market for a new roof!

Came and gave my roof a brand new renovation! The service was excellent and you cant beat the price. Highly recommend to anyone in the area!

Great company, service was amazing. Caleb was a nice young man who was very hard working and helpful with any questions we had

Great experience with this company. Professional, efficient, and affordable, and kind. I I initially hired them to repair my roof and afterwards hired them for remodeling work on my kitchen. I would highly recommend this company.

While I ended up choosing to not do the skylight installation, if I were going to do it, I would’ve picked these guys. They are incredible. I had a great experience talking to them and the receptionist, Falon, was so helpful and pleasant. Highly recommend them!

Professional, punctual, and hard working crew. I was impressed by their responsiveness and how sweet the gentlemen who worked on our roof were. Very impressed and would definitely recommend Southern Roofing and Reno to anyone looking for quality work with a smile!