If you’re looking for an honest, professional, and trustworthy roofer to take care of one of your most valuable assets—your home—then Southern Roofing and Renovations is who you want on your team! My roof was damaged by Hurricane Helene in 2024, and James was quick to come out and help inspect the roof to assess the damage. I sent an email upon discovering the damage, and James was on my roof within a two-hour timeframe from the moment I hit send on my computer.
The damage was extensive, and it was challenging for me to make sound decisions or physically get up on the roof to inspect or touch anything. I was also very distraught because the emotional impact of the roof damage was significant, and seeing it in such bad shape was difficult to bear. I woke up to find my roof in pieces! I tried to keep my composure, but it’s tough when the roof that protects your home is in poor condition. It’s an expensive element that safeguards your home, so you can’t afford to cut corners during the insurance negotiation or building process. This is why I called James; I needed someone I could trust.
James took over all the headaches—inspections, pictures, reports, and communication with the insurance company—and made everything right for me. I did very little, as his mindset is for the client to “do nothing and worry none” during this process. When James came to my home, he took pictures of the damage and spoke with me—not with a sales pitch, either—for over an hour about the process and how it works. He answered every question I had and assured me that the roof would be taken care of, so I had no need to worry. I trust James because he did exceptional work on another client's roof that I had seen built in the past, and his service to our military means a lot to me as a veteran.
James and his company, Southern Roofing and Renovations, turned the insurance company's request from “fix it with some Home Depot shingles, you'll be fine” to “we need to replace the roof.” The process of dealing with the insurance claim can be a headache, but James and his team took over all my stressors and issues with the insurance company to make it happen. Thanks to James’ attention to detail, my roof was repaired properly and quickly with little to no delay. If I ever have any questions about my roof, I can just call or send a message, and he will get back to me. When you choose Southern Roofing and Renovations to be on your team, they treat you like family from start to finish!
When James and Paul came to monitor the roof repair, they both supervised the process to ensure my home was not damaged and that everything went smoothly. The build crew that came out was amazing! They did exceptional work and were very efficient. They had my old roof off in two hours and the new roof on by 3 PM, having started right at 7 AM. Within an eight-hour timeframe, my roof was replaced, which shocked me as my roof is not small by any means! I am very particular about my home, and when we did a final walkthrough after the roof was replaced, I couldn’t find many issues at all. The only thing I noticed was that my roof looked a bit wavy after the build was done, but with the Florida sun, the roof flattened out and cured into a work of art.
Thank you, James and Southern Roofing and Renovations, for helping me out—I really appreciate everything! A big thank you as well to Preston for helping me choose the roof shingle color and assisting me as needed. If you only knew how hard it is to decide on a shingle color! Preston made this very easy for me by highlighting specific color patterns that matched my home.
I am extremely happy with the outcome James guided me to, and I highly recommend anyone needing assistance to contact them! Thank you again, Southern Roofing and Renovations, for all your help!
Frank