- 7850 Jefferson St NE Suite 100, Albuquerque, NM 87109
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof
- TPO Roof
About the Business
What people say about “DaBella”?
Customer feedback for DaBella is mixed, with a significant number of reviews praising the professionalism, knowledge, and friendliness of the staff during window and roof inspections. Many customers express satisfaction with the clarity of explanations regarding products and the overall purchasing experience. However, several serious complaints highlight issues with customer service, particularly regarding follow-up on promises and persistent sales tactics, which have led to frustration among some users. Communication appears to be a concern as well, with reports of unresponsive team members and aggressive follow-up calls despite clear cancellations.
What Users Like The Most
- He did a good job explaining this windows. He was friendly and patient.
- Santos and Elijah were top notch and I give them 5-stars out of 5!!!
- Zach was kind, respectful, and incredibly easy to talk to.
- Ayla explained everything clearly and made the whole process really smooth and stress-free.
- Santos and Angel provided great customer service. Both were very professional and courteous.
What Users Like The Least
- We were promised that everything would be cleaned up... but we received a check for $39.
- The representative was not very polite and would not take NO for an answer.
- They don’t take no for an answer.
- The guy persistently pushed for a windows estimate appointment.
- I wrote to Dylan Tindall three times about this but he has refused to respond.
Recommended Reviews
We had an inspection done by Zackery. He explain the condition of our windows very well. He did a good job explaining this windows. He was friendly and patient. DaBella is a good company from our experience.
About 3 months ago Da Bella Roofing company installed a new roof on our house and we were not very happy about the installers leaving big black tire marks all over our relatively new, beige driveway. We were promised that everything would be cleaned up to the condition it was before the installation. Dylan Tindell, Albuquerque General Manager at the time, came and looked at the driveway and made an oral promise to us that he or Da Bella would reimburse us for $100 to get it power washed. We received a check for $39.
I have written to Dylan Tindall three times about this but he has refused to respond. Any company who makes promises like this should honor them.
Consequently I have reported Da Bella to the Better Business Bureau, and the Department of Community Affairs. I will continue to report Da Bella to other sources of business reviews so other people will not be scammed by Da Bella.
Santos an Elijah were top notch and I give them 5-stars out of 5!!! Things went well and we are very happy!!!
Company Locations
Head Office
- 7850 Jefferson St NE Suite 100, Albuquerque, NM 87109
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof
- TPO Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, DaBella offers free project estimates.
2. Are warranties offered by the company?
Yes, DaBella offers warranties on their services.
3. Does the company offer senior discounts?
No, DaBella does not offer senior discounts.
4. How is the company overall rated?
DaBella has a 4.4-star rating based on 356 reviews.
1. What services does the company offer?
DaBella offers roofing, siding, windows, and bath replacement services.
2. Are there any services the company does not offer?
DaBella does not offer eco-friendly accreditations, senior discounts, or emergency services.
3. Does the company offer emergency services?
No, DaBella does not offer emergency services.
4. Does the company offer eco-friendly accreditations?
No, DaBella does not offer eco-friendly accreditations.