Logo of Safelite AutoGlass

Safelite AutoGlass - Smock, PA

  • 1010 Franklin Dr Ste 5, Smock, PA 15480
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Safelite AutoGlass”?

There are not enough reviews yet to form a clear opinion about Safelite AutoGlass

Recommended Reviews

Overall Company Rating
Good 3.6
Out of 24 reviews
5 stars
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Show first:
Andrew Keener
Aug 6, 2025

I had a big fracture in my windshield and needed it fixed for a state inspection. I went online and filed a claim through the Safelite website. The site is easy to navigate and within a short time my claim was placed. Safelite is excellent at communication! They kept me informed every step of the way. When it was time for my appointment, the technician, Zach, called me to inform me of his arrival. He arrived early and greeted me with a respectful handshake. I gave him my keys and he got to work. Within an hour, Zach, worked with pride replacing my truck's windshield and wiper blades. It was a great first experience with Safelite and I would definitely recommend them to others!

Karla
Aug 3, 2025

Safelite was professional. I was told it would take a hour, but I waited only 40 minutes. There was free coffee and tea while I waited in the lobby. Safelite placed my inspection sticker and e-z pass back on my windshield. I definitely would recommend Safelite!

Marjorie Hydak
Jul 29, 2025

Excellent experience. Great job. Although wipers were a bit pricey, they are amazing. Service was fast and excellent. Would definitely recommend.

Dan Visnauskas
May 7, 2025

Service was fast and convenient. My installer was super ... very personable! I would definitely recommend & use their service again.

J Hutch
Apr 7, 2025

Easy, fast and professional from start to finish. Zach showed up on time, explained everything ahead of time and got right to work. When he left about an hour later, the job was done right and the area was spotless. I can highly recommend Safelite of Smock, PA and technician Zach in particular.

Dana M
Apr 2, 2025

Avoid Safelite AutoGlass if Your Car Has Windshield Sensors!
I had a terrible experience with Safelite. They broke a sensor while replacing the windshield on my Tesla, and then took over 3 weeks to replace the part they damaged. During the service, I found out through the Tesla app that they drove my car over 60 mph on back roads, which is completely unacceptable and unprofessional.

To make matters worse, instead of issuing the refund they promised, they charged my bank account twice. I had to chase them down to get it resolved. It still is not. Mason, the employee I dealt with, was rude, dismissive, and unprofessional throughout the entire process.

If your vehicle has any sensors connected to the windshield, do NOT take it to Safelite. They are clearly not equipped to handle modern vehicles with advanced technology. Save yourself the stress and go somewhere that knows what they’re doing.

Steph Wilkinson
Mar 24, 2025

Excellent service! Needed a window replacement on the rear passenger side. Initial window that was delivered was wrong so they had to reorder it but they did it quickly and efficiently. Once the new window arrived they got it done first thing in the morning! Great service and wonderful staff.

Jody M.
Mar 13, 2025

Excellent service! Had no problem getting an appointment and the service was completed quickly after I arrived. Even got an appointment the same day. Unfortunately have needed their service multiple times but will definitely keep going to this location!

Angela Braun
Feb 20, 2025

Took my brand new car for a windshield replacement. Damaged windshield rubber with pry bar, misinstalled windshield trim and had significant adhesive overage. They also dented my hood, which they are denying. Dirty hand prints on hood of car. Only claim to take before pictures and not after pictures of the job. Please make sure you inspect your car throughly when completed. Tried to work with the management to rectify and they were in denial of the damage and poor service.

Reyne Polk
Jan 29, 2025

Quick, ease of scheduling, prompt service and friendly service from all. Repaired was quick and technician knowledgeable. Always use Safe-lite by far the best in quotes, scheduling, service and friendly people. Smock, PA

Jimmy Cahill
Jan 15, 2025

I had a windshield replacement done by Safelite technician Zachary, and could not be happier with his level of professionalism and obvious knowledge of the product/procedure. Would absolutely recommend!

Jarred Feschuk
Apr 24, 2024

Josh and Mason were very Helpful. Answered all my questions and spent time with me. They knew I am Meticulous about my vehicle and treated it with care. Thanks!!

David Chissell
Jun 17, 2023

I wanna give a shout out to Josh and Zach from the Smock location. They did a great job with my windshield replacement on my 2020 Chevy Equinox. They were very friendly and quite professional. Could not be happier!

Courtney Abraham
Jun 16, 2023

If I could give Safelite 0 starts I would. Safelite came out to fix a TINY crack in my windshield. Nobody told us anything about making sure the car is at a certain temperature. When they arrived they took the temperature of the windshield and it was 91 degrees and it wasn’t suppose to be over 85 degrees. Again we were not aware. So you’d think that they wouldn’t perform the service, but they did, KNOWING it was to hot. So not instead of a tiny crack I have a big crack now that’s probably about 20 inches long. One of the men that came out was a trainee who did most of the work but he did have another worker with him. The service shouldn’t have been done knowing it was not at the right temperature and “there’s nothing they can do” so now I have to pay for this out of my pocket.
So if you need a good company to fix a crack in your windshield, I highly suggest reaching out to a different company.

William Smith
Mar 25, 2023

Just always get your promo code online save 80$..and when you do your schedule online and witht the price..becareful...online ours was 297..when we went there..at the time of pay he said that will be 437$..I said no way!..so just watch if your paying out of pocket!!
29.99 a wiper blade?...lol..take them off!..one lady came back in store said take them off they streak!
Now the installer was awesome..after the heavy rain we went outside he explained don't shut the doors hard..saved our sticker..hell we gave him a generous tip!..but at the desk..sharks!

Heather Neiderhiser
Mar 13, 2023

We had our windshield replaced in our Subaru Friday March 10th and everything was great. When we called it was easy to schedule, we saved a few bucks by taking the car to them instead of them coming to us. We dropped it off before work and after work it was done. No issues and everyone was very nice and professional.

Michael Frinzi
Jul 14, 2022

Waste of time and money to fix a chip and 2 small lines in my windshield. I was charged $162.15 with mobile service when I scheduled the work. When the tech was done, I was told I still owed another $15.90. I would have never scheduled this repair had I'd known I'd still be able to see the damage the same way after the repair work.

12 gauge
Mar 28, 2022

Used this place in the past to get a windshield replaced. This last time I was told they no longer service semi trucks. They canceled my appointment twice without explaining the reason. I finally called customer service and after several hours the shop manager finally called me back to inform me that they are no longer doing semi trucks. If this is a new policy they should state it on the website. I use the local (Knoxville) Safelite all the time to replace our truck windshields. They do it with no issues at all.

Dorsey Hammett
Jul 15, 2021

Put an inferior piece of glass in my windshield. Have Tech features designed to work with The windshield. Now they do not work Properly. Took vehicle back in to have reprogrammed Did not make a difference. People that worked there are Not qualified to replace windshields on high Tech vehicles. Now the headaches begin.

baton_twirler _0409
Jul 10, 2021

Windshield fix quickly and correctly! The only complaint that I have is there is absolutely no cell service in the building

Eugene Smorey II
Jun 15, 2021

I got my windshield repaired and it is "suggested" to replace the windshield wipers. I didn't want them but my girlfriend was the one that place the order online 2 weeks later I'm driving down the road when it starts raining. I turn the windshield wipers on and they fall apart! My work schedule is so busy it's hard for me to find time.
I made an appointment and a new set of wipers was put on!

Sarah Darrell
Apr 23, 2021

I had to have my windshield replaced, the guys were great. They did a perfect professional job, no leak so far!

Ridge Runner
Mar 25, 2021

Made appointment online because they do not allow phone contact. Quoted $335 including a $25 discount. Had to reschedule for a day later (gave a week’s notice). They adjusted my quote to well over $600 and even took away they $25 discount. Seemed kind of shady, so I cancelled the appointment. Rescheduled for in shop service at the Greensburg location and had 5 star results.

Candy Scarlett
Jul 13, 2020

Worst experience ever. I was made to feel everything was my fault - I don't have a garage to pull the vehicle into. My "appointment" was cancelled and rescheduled multiple times because "it might rain". (It didn't!) They didn't have the windshield I wanted without a logo so substituted the more expensive one with a logo. They said I agreed to it because they told me how much it would be. They DID tell me the price. They did NOT tell me it wasn't the one I ordered. Also didn't tell me about not driving it for awhile. That section was left blank on the empty folder left. And - almost 3 weeks later - I still don't have an invoice. Never again - Safelite - Never again!

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  • 1010 Franklin Dr Ste 5, Smock, PA 15480
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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