- 820 S Burlington Ave, Hastings, NE 68901
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Metal Roof
- Slate Roof
About the Business
What people say about “O'Reilly Auto Parts”?
Customer feedback reveals a mixed sentiment regarding the company's service and communication. While many reviews highlight helpful staff and positive experiences, a significant number of complaints point to poor treatment and unprofessional behavior, especially concerning customer returns and inquiries. Customers appreciate the willingness to assist and the availability of products, yet some experienced unacceptable levels of rudeness and perceived discrimination. Delivery service appears to be a point of contention, with claims that online availability does not match in-store reality, leaving customers frustrated. Overall, the company's customer service reputation is overshadowed by serious complaints.
What Users Like The Most
- Great service. Very helpful. If they don't have what you need, they'll order it.
- I usually am able to find what I'm looking for. And the workers are good and friendly also pretty helpful.
- I've been shopping at this store for years and I absolutely love it. They are so helpful.
What Users Like The Least
- The worst experience I’ve ever had they are racist rude and sexist.
- Horrible experience. Went into O'Reily's... the website is just a gimmick.
- I left because no one even acknowledged my existence. Very rude they need to hire people who know how to treat someone like a human being.
Recommended Reviews
This chain of stores has always been one of the best, but in some aspects it has been falling behind the competition lately. I hope it improves so it can continue as before.
The worst experience I’ve ever had they are racist rude and sexist I tried returning something and they decided to bully and laugh at me instead they started yelling and treating me like trash stating they didn’t have cash while they opened the cash register holding money in their hands asking other employees if they have money and all of them saying they didn’t have the cash to give me but other ppl came in with the same problem returning the same thing and they gave them their cash back and gave no problem and the only difference was the race !!! Another worker in the back poking out his head thinking it was funny like I couldn’t see him laughing while they tried to deny me service when I was in there for the same reason others were !! I’m a citizen even if I have an accent!! Horrible people that work there treating a customer like they did I would never recommend this place to anyone
Depends on what person you have wait on you is the service you will get they have a couple guys that know there stuff but they have other kid/guys that don't know s'"* unless it's on there computer you would think if you went to work there you would know a little bit on auto's
Company Locations
Branch Offices
- 820 S Burlington Ave, Hastings, NE 68901
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Metal Roof
- Slate Roof