O'Reilly Auto Parts - Pullman, WA

Been there many times and had lots of help. Bailey the worker there helped Me with my options when I was super broke, gave me a ride home and even towed my car for me. Truly an angel of a worker and person I wish he could get a raise for being so helpful. The other worker there just stated at me like "sucks for you" but Bailey actually helped me to the best of his ability before even offering me the outside work services. I will definitely come back to the pullman branch as they treat their customers with respect

5 staff, friendly and helpful....... 11.26.24. Stopped in today to return an unneeded part that was bought last week, easy peasy return, no questions asked.
This store has everything....
From the owner : "We carry the parts, tools and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, and Check Engine light testing.
We are also one of many O'Reilly locations that resurface brake rotors and drums. Need a tool for a one-time use? Take advantage of our free Loaner Tool Program (refundable deposit required). I f you have questions, stop by and talk to one of our Parts Professionals today. With over 6,000 O'Reilly Auto Parts stores across the U. S. there's always an O'Reilly Auto Parts near you.
They offer:
Curbside pickup
In-store pickup
Onsite Services
Delivery
In-store shopping
Wheelchair accessible entrance & parking lot
Quick visit
Recycling Batteries & car oil
They take: checks, Debit cards, Credit cards and NFC Mobil payments.
1 stop shopping for all your
Vehicle needs

Josh went absolutely above and beyond to help install several lights I needed replaced, even taking the time to secure a plastic panel on the bottom of my car that was moved during an oil change prior to my visit to O’Reilly’s. Incredibly kind employees and great service. Cannot recommend enough!

Created a new set of battery cables for me custom built in store for my tractor. Got me back in the field thank you so much

Very grateful for outstanding customer service today by Jesse at your Pullman, Washington store! I needed hard-to-find windshield wipers for my RV, and was daunted by the prospect of trying to install them myself. Jesse greeted me from behind the counter as soon as I entered the store, asked me what I needed, searched in the appropriate aisle and the back of the store to find the two, unmatched sizes with complicated installation, then unpackaged them and installed them for me at my RV outside the store. As a senior citizen often frustrated by customer service other places, I was thrilled to find a place and an employee who really cares! Will definitely patronize your store for all my auto parts needs going forward.

I needed 3 new wiper blades and wanted rain ex...they had them put to the side and Jessi was so kind to put them on for me!! Love that about o'riellys Thank you!

Great selection and service. Workers are there to help and do a great job. Have never been here and not found what I needed!

Incompetent service—I stopped by because one of my headlights was out and I needed help replacing the bulb. One of the workers replaced it for me, but it did not solve the problem. He told me there was nothing else he could do, and that it must have been a wiring issue that I would need to take into a mechanic (he also recommended I try Jiffy Lube, which I later discovered can not actually service wiring issues). $100 and a trip to the mechanic later, I learned that the only issue was that the O'Reilly worker had replaced the wrong bulb. Very frustrating experience!

The O'Reilly Auto Parts, located in the heart of Pullman Washington, is a great store! They have a huge selection of anything you could possibly need for your vehicle. The best part about this O'Reilly's, is the hard working employee DAVID! I've gone in there numerous times and David's helped me figure out everything I need to know and has great customer service skills!

Like the employees they are extremely helpful. They wil go extra far to make sure you get the right parts. Even if it means leaving building to look at your vehicle and the part you might need.

I just relocated to Pullman. I've been into this location a couple times now and the staff is helpful and friendly so I thought I leave them a 5 star rating. Thank you

They are always always helpful!! They have always had everything I've needed, even the odd random parts! Plus they have decent pricing! Def recommend over Auto Zone!

As always, staff was super helpful and really nice. I've never really had a bad experience at ANY of the O'Reilly locations. I prefer here over Auto Zone and Motion.

Really nice staff, went in wanting to get setup to do my first oil change by myself, got some great advice and help. Highly recommend

They tested my battery and helped me get a new one. They are generally pretty helpful. I'm glad they're here in town.

Ryan is an incredible and kind salesman. I have been to THOUSANDS of OReilly's and this one deserves an award. Customer service, stock, knowledge of job, and kindness. Will be there for all of my car needs. Great experience

Had my car break down in eastern Washington, luckily they had the parts to fix it and we could make it back home

I went in for a battery with my 3 year old son and ask if they could put the battery in for me and Brian was really professional and kind he did it for me I would highly recommend this company to anyone and I do thank you Brian

I got a new top radiator hose for my 94 K1500 and thermostat a couple of different radiators and they had the right parts

O'Reilly's is awesome! I needed a new battery and they were awesome enough to put it in for me! Very happy with the service there! Thank you Jav!

Really great customer service and everyone was very nice. Needed a new headlight and they were helpful on which to choose, and helped me install it. Thank you!

they were awesome my driver wiper broke off on way to work .they tried to fix for me but ended up replacing it for me instead.