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O'Reilly Auto Parts - Pullman, WA

  • 255 SE Bishop Blvd, Pullman, WA 99163
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At O'Reilly Auto Parts, located in Pullman, Washington, we pride ourselves on our extensive range of services, including roof repair, roof waterproofing, and gutter cleaning. Our team is equipped with the technical expertise to handle both residential and commercial projects, ensuring that we meet the diverse needs of our clients. We are committed to delivering durable and high-quality results through meticulous attention to detail and a well-coordinated approach.

Our organization and consistency in work allow us to manage complex projects from start to finish, providing long-term value for our customers. Whether you need assistance with a simple repair or a more intricate waterproofing solution, we are here to support you every step of the way, serving Pullman and the surrounding regions with dedication and reliability.

What people say about “O'Reilly Auto Parts”?

Customer feedback regarding the service at O'Reilly Auto Parts in Pullman is predominantly positive, highlighting the friendly and helpful nature of the staff. Many reviewers commend employees for going above and beyond to assist customers, including helping with installations and providing valuable advice. However, there are a few notable concerns regarding the knowledge level of some staff members and occasional instances of rudeness. Overall, the efficiency of service and the variety of products available contribute to a pleasing customer experience, despite some inconsistencies in service quality.

What Users Like The Most
  • Staff was very friendly and helpful.
  • Employees go above and beyond to assist customers, even offering rides and towing services.
  • The store has a huge selection of products that meet various customer needs.
  • They provide great customer service and have always had what I needed.
  • Employees often leave the building to check on the right parts for customers.
What Users Like The Least
  • Incompetent service regarding headlight bulb replacement, leading to unnecessary trips to a mechanic.
  • Some staff members were reported to be rude and unprofessional.
  • There were instances where employees seemed unknowledgeable about specific products.
Recommended Reviews
Overall Company Rating
Excellent 4.6
Out of 25 reviews
5 stars
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Show first:
Caelan Rothlisberger
Aug 8, 2025

My alternator died right before a trip, and the staff was very friendly and helpful (aside from one person). BIG thank you to Will for being so patient and helping me charge my battery up so that I could get my vehicle home!!!

Patrick Smith
May 19, 2025

Needed a socket they wanted $9 for one but it really wasn't deep enough, found exactly what I needed at harbor freight along with seven others to go with it for the same price. But yeah if I had been in a pinch I might have been able to make that work. So it was good they had something available. I shop there alot mostly because it's the only auto parts store in town besides Napa. And there unreasonably high on their prices so.... O'Reilly's yay!

Ko Lai
Jan 21, 2025

They are very rude and unprofessional as I walk in I asked about the socket and the guy is very unknowledge about the product and he said he will take and look and helping someone else and I have to wait again! Then same day they I asked the lady about the type of screw and she has no idea and I said I will take a pic and come back in sec and she is helping some dude there again and I lost my patient and walk off!!! The store is not busy maybe racist because they are two person working and when the lady is standing there and waiting white guy behind me!!! When the guy working there is available to assist me again the blone white lady working there call out the white guy to help!!!

TeAr Trapz
Dec 17, 2024

Been there many times and had lots of help. Bailey the worker there helped Me with my options when I was super broke, gave me a ride home and even towed my car for me. Truly an angel of a worker and person I wish he could get a raise for being so helpful. The other worker there just stated at me like "sucks for you" but Bailey actually helped me to the best of his ability before even offering me the outside work services. I will definitely come back to the pullman branch as they treat their customers with respect

Joy McIlvaine
Nov 27, 2024

5 staff, friendly and helpful....... 11.26.24. Stopped in today to return an unneeded part that was bought last week, easy peasy return, no questions asked.
This store has everything....
From the owner : "We carry the parts, tools and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, and Check Engine light testing.
We are also one of many O'Reilly locations that resurface brake rotors and drums. Need a tool for a one-time use? Take advantage of our free Loaner Tool Program (refundable deposit required). I f you have questions, stop by and talk to one of our Parts Professionals today. With over 6,000 O'Reilly Auto Parts stores across the U. S. there's always an O'Reilly Auto Parts near you.
They offer:
Curbside pickup
In-store pickup
Onsite Services
Delivery
In-store shopping
Wheelchair accessible entrance & parking lot
Quick visit
Recycling Batteries & car oil
They take: checks, Debit cards, Credit cards and NFC Mobil payments.
1 stop shopping for all your
Vehicle needs

Paige Yedinak
Oct 6, 2024

Josh went absolutely above and beyond to help install several lights I needed replaced, even taking the time to secure a plastic panel on the bottom of my car that was moved during an oil change prior to my visit to O’Reilly’s. Incredibly kind employees and great service. Cannot recommend enough!

C Morrison
Jun 25, 2024

Created a new set of battery cables for me custom built in store for my tractor. Got me back in the field thank you so much

Bruce Manning
Feb 22, 2024

Very grateful for outstanding customer service today by Jesse at your Pullman, Washington store! I needed hard-to-find windshield wipers for my RV, and was daunted by the prospect of trying to install them myself. Jesse greeted me from behind the counter as soon as I entered the store, asked me what I needed, searched in the appropriate aisle and the back of the store to find the two, unmatched sizes with complicated installation, then unpackaged them and installed them for me at my RV outside the store. As a senior citizen often frustrated by customer service other places, I was thrilled to find a place and an employee who really cares! Will definitely patronize your store for all my auto parts needs going forward.

Patricia Noneyabuisness
Jan 28, 2024

I needed 3 new wiper blades and wanted rain ex...they had them put to the side and Jessi was so kind to put them on for me!! Love that about o'riellys Thank you!

Jesse Steele
Sep 1, 2023

Great selection and service. Workers are there to help and do a great job. Have never been here and not found what I needed!

Trixie Z
May 2, 2023

Incompetent service—I stopped by because one of my headlights was out and I needed help replacing the bulb. One of the workers replaced it for me, but it did not solve the problem. He told me there was nothing else he could do, and that it must have been a wiring issue that I would need to take into a mechanic (he also recommended I try Jiffy Lube, which I later discovered can not actually service wiring issues). $100 and a trip to the mechanic later, I learned that the only issue was that the O'Reilly worker had replaced the wrong bulb. Very frustrating experience!

Ducci
Dec 9, 2022

The O'Reilly Auto Parts, located in the heart of Pullman Washington, is a great store! They have a huge selection of anything you could possibly need for your vehicle. The best part about this O'Reilly's, is the hard working employee DAVID! I've gone in there numerous times and David's helped me figure out everything I need to know and has great customer service skills!

Edward Gunn
Mar 30, 2022

Like the employees they are extremely helpful. They wil go extra far to make sure you get the right parts. Even if it means leaving building to look at your vehicle and the part you might need.

j flip
Feb 19, 2022

I just relocated to Pullman. I've been into this location a couple times now and the staff is helpful and friendly so I thought I leave them a 5 star rating. Thank you

Jennifer Thorsten
Nov 29, 2021

They are always always helpful!! They have always had everything I've needed, even the odd random parts! Plus they have decent pricing! Def recommend over Auto Zone!

Dante Knight
Nov 10, 2021

As always, staff was super helpful and really nice. I've never really had a bad experience at ANY of the O'Reilly locations. I prefer here over Auto Zone and Motion.

Paige Narst
Aug 8, 2021

Really nice staff, went in wanting to get setup to do my first oil change by myself, got some great advice and help. Highly recommend

Aaron Wright
Jul 4, 2021

They tested my battery and helped me get a new one. They are generally pretty helpful. I'm glad they're here in town.

Ronja Johnson
Mar 11, 2021

Ryan is an incredible and kind salesman. I have been to THOUSANDS of OReilly's and this one deserves an award. Customer service, stock, knowledge of job, and kindness. Will be there for all of my car needs. Great experience

Robert Matthews
Sep 15, 2020

Had my car break down in eastern Washington, luckily they had the parts to fix it and we could make it back home

Pearl Carlin
Aug 20, 2020

I went in for a battery with my 3 year old son and ask if they could put the battery in for me and Brian was really professional and kind he did it for me I would highly recommend this company to anyone and I do thank you Brian

Steve Doak
Aug 17, 2020

I got a new top radiator hose for my 94 K1500 and thermostat a couple of different radiators and they had the right parts

Emily Wexler
Jul 20, 2020

O'Reilly's is awesome! I needed a new battery and they were awesome enough to put it in for me! Very happy with the service there! Thank you Jav!

Emily Evenson
Feb 9, 2020

Really great customer service and everyone was very nice. Needed a new headlight and they were helpful on which to choose, and helped me install it. Thank you!

Catlinn Storm
Jan 16, 2020

they were awesome my driver wiper broke off on way to work .they tried to fix for me but ended up replacing it for me instead.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 255 SE Bishop Blvd, Pullman, WA 99163
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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