AutoZone Auto Parts - Ephrata, WA
- 789 Basin St SW, Ephrata, WA 98823
- Residential Roofing
- Financing Available
- Free Estimates
- Slate Roof
- Green Roof
At AutoZone Auto Parts, located in Ephrata, Washington, we specialize in providing essential automotive components and services that cater to both individual and commercial needs. Our expertise extends beyond mere parts supply; we are committed to enhancing your vehicle's performance through our comprehensive offerings, including roof replacement, waterproofing, skylight repair, and leak repair. Our knowledgeable staff is dedicated to ensuring that you find the right solutions for your automotive challenges. While we strive for a seamless experience, we recognize the importance of effective communication and understanding your needs.
We take pride in our ability to manage complex projects thoroughly, ensuring that every detail is addressed with precision and care. Whether you are tackling a minor repair or a significant upgrade, we are here to support you with reliable service and a well-coordinated approach.
{
"summary": "Customer feedback primarily highlights significant frustrations with staff knowledge, communication, and service at AutoZone. Many customers report unpleasant experiences, including rude interactions, unfulfilled orders, and inadequate assistance when seeking parts. The inconsistency in service quality appears to stem from a lack of product knowledge among employees and poor internal communication. Although some customers commend individual staff members for their helpfulness, these positive experiences are overshadowed by the overall negative sentiment regarding the store's reliability. As a result, many patrons express a strong inclination to switch to competitors for better service.",
"liked": [
"Anthony is the man. Been there numerous times and every time he goes above and beyond to help.",
"I give Ephrata Auto Zone 12 out of 5 stars. My headlights burned out and the counter guy explained the differences between headlights and then offered to install them.",
"Anna is amazing! I prefer to have her help me because she is very concerned about what her customers are saying.",
"They always have what I need, if it's not in stock they can order it up and it's there early the next day."
],
"disliked": [
"Staff here have 0 knowledge of vehicles, the staff rudely interrupt me as if I'm a burden to their day.",
"Ordered fuel filters for my 2010 F350. Was told they would be in by 2 o’clock and they would give me a call. 230 still hadn
Staff here have 0 knowledge of vehicles, the staff rudely interupt me as if I'm a burden to their day, I was trying to be helpful knowing they had 0 clue on what I was talking about and I felt as if I was being rushed out of the store, this is the exact reason why online shopping will eventually bankrupt these part stores.
Went in for a drain plug washer they only had an assortment of washers for 5 dollars told the the employee I didn't need the assortment I just needed the aluminum one but they didn't sell it by its self so ended up going to O'Reilly to get it for 2 bucks
Well the face that I had to go find it on my phone and show them what I needed then they had to order it. I was told that it was gonna be there the same night. I called the next day and the parts mind you were 20 minutes from me. I wouldn't use them unless I really need to. They are a joke my 10 year old sister knows more then most of them in there. That's saying a lot.
137 locals recently requested a quote
Company Locations
Branch Offices
- 789 Basin St SW, Ephrata, WA 98823
- Residential Roofing
- Financing Available
- Free Estimates
- Slate Roof
- Green Roof
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.