Logo of AutoZone Auto Parts

AutoZone Auto Parts - Marysville, OH

  • 616 E 5th St, Marysville, OH 43040
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “AutoZone Auto Parts”?

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Recommended Reviews

Overall Company Rating
Good 4.1
Out of 26 reviews
5 stars
4 stars
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1 stars
Show first:
Abigale Himes
Aug 8, 2025

purchased a battery in 2024 that comes with a three year warranty used in my truck and then a couple weeks ago. It died therefore we took the battery back into AutoZone to have the warranty exchange and we were given a battery March 2023 which now a week and a half later is dead and needs to be exchanged, keep in mind. This is older than the original battery that I purchased upon taking the battery inside the customer service rep at the counter said there’s nothing you could do about it however they should not be handing out batteries older than the current one that was purchased and apologize that that happened after stating over and over again there’s nothing they can do about it. have called and spoken with numerous different people at this location claiming they’re sorry about their mess up, however refused to give a new battery or any sort of money off of a new battery and want to charge us full price and have no intentions on helping us on their mistake and their fault. 0/10 customer service, terrible customer etiquette from Dan & Manager. no compassion or care in the world especially talking to me like I’m a woman and I don’t know what I’m talking about and passing me off to numerous different people behind the counter to simply just tell me no and they’re not going to help. Corporate has been called.

Carlos Ramirez
Aug 1, 2025

I love this store!! When I walk in, I feel like a kid in a toy store… Everything is so organized, you also find everything you need, and the staff is also excellent… Congratulations!!!

Brandito508 :D
Jul 11, 2025

James A was very informative and helpful during my process of buying new breaks and rotors, overall very pleasant interaction and professional!

Jeremy Rinehart
Jun 2, 2025

We had to replace a power steering pump and James took great care of us. Marysville did not have the part so James called up Dublin branch. They had what we needed, got it, and came back to take care of core charge, what a great store. Glad to meet James. You guys at that store are super heroes, thanks a million!

Taylor Larsen
Mar 26, 2025

AutoZone has one of the most knowledgeable associates I have yet encountered at an auto parts store, and I have been to many auto stores many times! James A. helped me trouble shoot through a check engine light that I had been chasing for weeks. His recommendation helped me fix it essentially overnight! Restored my car’s horsepower and the check engine light is gone with a simple fix! I was fortunate to be at the right place at the right time to get James’ help. AUTOZONE, TAKE GOOD CARE OF HIM!

Sarah Theuamthalaray
Mar 18, 2025

They are always welcoming and helpful when you first walked in I had to find something to put back on so they were very helpful with helping me out

Chris Retterer
Mar 15, 2025

Very helpful when I stopped in for a check engine light.... stop in and see how they can help you.

Metal Thrashing Man
Feb 21, 2025

Went in for headlights and James helped me with more for my car and made me a happy customer, I'll be back next Friday because my car is trash and needs more help Seriously though 5/5 experience

Max Ink
Feb 21, 2025

Outstanding customer service! It's all well and good (and appreciated) that just about anything I need is available here, but it's the employees that make Marysville AutoZone awesome. Hailey & James didn't hesitate to assist me with replacing my headlights in the bitter cold of a February afternoon.

Thanks to EVERYONE who works here and the management for helping to make this a superior store.

Joshua Grove
Feb 5, 2025

Excellent service, very knowledgeable, full of wisdom, and they treated me like family. I was very impressed. Big shout out to James. He helped narrow down issues with my battery and air flow sensor. I know I'm in good hands whenever I come in. Thank you again!

Jason Daum
Jan 22, 2025

just got a new car, was looking for some parts and coby was very helpful when i needed assistance, and to the person who was talking about eminem, he sucks lmao not even top 5

TJ Duty
Jan 22, 2025

Wouldn't waste your time with this location multiple bad experiences from calling in placing orders the orders not being filled correctly to not even completely filling orders. They tell you they will call you to confirm parts and don't call. If your trying to get a job complete you'd be better to make the drive to a different location

Dennis
Nov 12, 2024

As I was returning a un needed item , the lady assisting me needed some help , so she asked the young man at the register beside her for help. He spoke to her like she was a second class citizen, mumbeling under his breath as he walked away. To me this is unacceptable. So i asked to speak to the manager and he asked the lady "was it Cody" she replied yes and the manager said uh yeah Ill talk to him again! Completely un acceptable! He needs fired . No tespect for the individual, very unprofessinal behavior....thats all

Melissa Sturgill
Jul 18, 2024

The older man that helped me with a new battery was awesome! Excellent customer service and very knowledgeable. I’ll be back!

Kat Wilder
Jul 13, 2024

Dan helped me so much!! He helped change my lightbulb when i got the wrong one and helped me the whole way through it!! 10/10 experience!!

Jim Boyles
Jun 18, 2024

Bought installed in parking lot of auto zone a alternator in circleville oh. First 1 was bad they gave me another it was good well for 2 weeks I was out bought another one from different parts store. Went to return to auto zone where they tested said yes it's bad . Was told could only replace could not even give store credit. So I'm out 75 bucks doesn't seem fair I'll be shopping at a different parts store as I will tell others too.

T C (T)
Apr 17, 2024

Went to get a much needed part and find doors locked 30 minutes early. They see a customer there and ignore. Called and no answer. Poor service and management apparently. I will make sure to share, plenty of other parts stores locally looking for business. I had a few good experiences in past but this ruined it !

Yeria Shevchenko
Dec 28, 2023

Went there today wanna shoutout to Jason the cashier/mechanic ✨He helped me get my 2019 Subaru’s battery replaced. He was very efficient, professional, and friendly

James Bowsher
Jul 29, 2023

they are actually pretty reasonable considering what parts go for. The employees are helpful in cases where you need help.

Bobbi Brey
Feb 26, 2023

Very helpful people and pretty much everything I needed. If they didn't have it the can order it for you

Stan Gorski
Dec 12, 2022

These guys were great. They helped me find the right product and troubleshoot install. They even came out in the rain to help figure the issues out. Will definitely return!! Thanks guys!!

william trexler
Aug 8, 2022

Very helpful, polite and professional Can’t remember it he young man’s name and feel bad. Purchased Duralast 800 peak Amp jump starter on 7/19/22. I will be back for future purchases because of the employee

Curt Riggle
Dec 10, 2021

They have winter wiper blades for $7.00. On a front display. Not in the usual wiper blade aisle. Plenty of helpful employees on my visit . Witnessed an employee putting wiper blades on an elderly womans car. In and out in less than 5 minutes.

Justin Neal
Nov 21, 2021

The guy that helped me was very nice and professional. He came out to my car to help me try and figure out what the light on my dash meant. I was just a little surprised that he wasn’t more mechanically inclined working at an auto parts store. Other than that it was a great experience and nice guys. I’d shop there again.

John D. Hanson
Oct 31, 2021

I took my car to the local AutoZone to test the alternator and the battery. Thank goodness! The battery (the much less expensive item!) needed to be replaced.

Cody not only tested both, but replaced the battery and even matched prices with a local battery retailer.

Excellent service, very friendly, professional: a 5-star experience. If you live in the Marysville, Ohio area, and you’re not quite sure what’s wrong with your car, take it to Cody at AutoZone. He will be happy to test it for you and offer solutions at the best price possible.

And now my car should be good for thousands of more miles!

Carrie Warner
Jan 19, 2020

Welp if I would have known that 2 of my buddys worked there I would have been back shopping here a long time ago!! Use to buy free here all the time then they got a bunch of rude people working here but now there are allot of really helpful caring people who work here especially Gary the store mgn and James so glad I had to go in here today

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  • 616 E 5th St, Marysville, OH 43040
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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