Logo of Sears Heating and Air Conditioning

Sears Heating and Air Conditioning - Silverdale, WA

  • 10315 Silverdale Way NW, Silverdale, WA 98383
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Sears Heating and Air Conditioning, we pride ourselves on our technical expertise and versatility in handling a wide range of projects. Based in Silverdale, Washington, we specialize in roof installation, repair, and maintenance, as well as gutter cleaning. Our well-coordinated team is equipped to manage both residential and commercial projects, ensuring that every detail is meticulously addressed from start to finish. We understand the complexities involved in roofing and HVAC systems, which is why our approach emphasizes organization and reliability.

Our commitment to delivering durable, high-quality results is reflected in our thorough project management, allowing us to tackle even the most challenging jobs with confidence. Serving Silverdale and the surrounding areas, we are dedicated to providing long-term value for our clients through consistent and attentive service.

What people say about “Sears Heating and Air Conditioning”?

Customer feedback is mixed regarding the service provided. Many customers have praised the technicians for their punctuality, efficiency, and knowledge, often highlighting an overall positive experience with quick repairs and effective communication. However, a significant negative review points to issues with technician expertise and unneeded charges, raising concerns about service reliability and accountability. While some customers reported satisfaction with their repairs, the serious complaint about unnecessary charges and lack of follow-through on refunds casts a shadow on the overall perception of the service.

What Users Like The Most

  • Curtis was our guy this time and he came on time and worked efficiently and explained what the issue was.
  • Brian was quick and to the point.
  • William was wonderful! Very helpful and knowledgeable.
  • Dishwasher repaired less than 12 hours after I reported it.

What Users Like The Least

  • The technician came to our home, but didn't know what he was doing.
  • He recommended two parts we didn't need and charged us a lot for them.
  • I was promised a refund on the two parts. I have gotten nothing.

Recommended Reviews

Overall Company Rating
Good 4.2
Out of 5 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Jeannette G
Sep 26, 2023

The first time I asked for service, the time kept changing until it got too late so I had to reschedule, which was an easy process. Curtis was our guy this time and he came on time and worked efficiently and explained what the issue was and what he did to fix it. Very happy with his service of our washer.

Chontay
Aug 24, 2023

Brian came right at 0800. I was at work, but my oldest son was there. He found the issue with my my Samsung washer (freaking sock clogged my drain hose). Anyway, Brian was quick and to the point. Thank you.

info @ kingstondental.net
Mar 15, 2023

William was wonderful! Very helpful and knowledgeable. He was efficient, and went above and beyond to provide wonderful customer service.

Paul Brians
Dec 8, 2022

Dishwasher repaired less than 12 hours after I reported it. He had the replacement part with him. Labor fee very expensive, but the service was excellent.

Thomas Steele
Mar 26, 2020

The technician came to our home, but didn't know what he was doing. They sent a second technician. He recommended two parts we didn't need and charged us a lot for them. The problem ended up being a part I could easily find on eBay and replace on my own, which I did. I was promised a refund on the two parts. I have gotten nothing. If this is the quality Sears has fallen to, then no wonder they are struggling. I will not use them ever again.

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  • 10315 Silverdale Way NW, Silverdale, WA 98383
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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