- 3050 E 20th St, Farmington, NM 87402
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Harbor Freight”?
Customer feedback is mixed, with some praising the product selection and value, while others express frustration with customer service. Positive reviews highlight the affordability and variety of tools and gadgets available, often remarking on the good deals. However, negative reviews emphasize poor service experiences, including rudeness from employees and issues with returns. Communication during these interactions appears to be a significant area for improvement, as some customers reported feeling disrespected during their visits.
What Users Like The Most
- The price is outstanding.
- There's always a sale on items and name brands of sorts that they carry.
- Customer service is typically pretty awesome too!
- Harbor Freight will be another place to add to your shopping list of places.
- Crystal was very accommodating and was as helpful as can be.
What Users Like The Least
- Extremely rude employees.
- Got charged a $50 restocking fee for something that wasn’t even my fault.
- Talked to the employee and the manager and ended up getting a cuss word or 2.
- The employee took his time with the two guests in front of me.
- A guy with a receipt and open box cuts the line.
Recommended Reviews
EDIT: found an 8x10 medium duty tarp for the same price as the light duty at Walmart. Just so your customers are aware…
Visited July 26, 2025 at 11:45am. Came in for a pool tarp 11x11 which was advertised on sale for $5.99 on an end cap.
Proceeded to wait in line while the employee took his time with the two guests in front of me. As I was about to walk up, a guy with a receipt and open box cuts the line of me and 5 other guests and the employee lets him. This already made me sour.
The second employee who disappeared moments earlier when there was a line waiting decided to show back up upon seeing this. When I told her the actual price of the item, she insinuated I was a liar and threw attitude at me. So I told her I would be shopping elsewhere and that they are insane for running the store like this.
This location has gotten bad since COVID like other places. Minimal staffing. Entire store has been rearranged so I have no clue where anything is. The attitude from the female employee sealed the fate of me not shopping here again. Do better for your customers.
Been liking the sale but I do t want to be a member yo get good prices. Only on your time.
I needed containers with small compartments and they had exactly what I needed. And the price os outstanding. I also always find a little extra something I didn't know I needed
Company Locations
Branch Offices
- 3050 E 20th St, Farmington, NM 87402
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated