- 1513 ME-102, Bar Harbor, ME 04609
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
About the Business
What people say about “Hammond Lumber Company”?
Customer feedback for Hammond Lumber is predominantly positive, with many praising the helpfulness of the staff and the overall selection of products. Several customers noted that any issues, such as pricing or errors, were promptly addressed, leading to a satisfactory resolution. However, a few reviews raised concerns about pricing and service inconsistencies, particularly in the warehouse. Communication appears to vary, with some customers expressing frustration over delays in follow-up and product resolution. Overall, the store is favored for its personal touch and knowledgeable employees.
What Users Like The Most
- Everyone is always so helpful at Hammond. it's nice not being in a big box store.
- Hammond made a quantity error on a non-refundable product but they made good on it and offered a refund on the extra materials.
- They always pick out the best of what they have and it's awesome that the staff loads my truck for me.
- Great employees. I love when you go into a business and the people you talk to have pride in what they do.
- Friendly knowledgeable staff. Always eager to help and make sure you get what you need.
What Users Like The Least
- Crazy high prices finally inspire this review.
- I was told the store doesn’t carry the 5’ levels.
- Though, not so much in the warehouse. Hammond Lumber took a perfectly good company and ruined it with their inferior lumber.
Recommended Reviews
Everyone is always so helpful at Hammond. it's nice not being in a big box store. selection is great. a little bit of everything you need.
Updated review: Hammond made a quantity error on a non-refundable product but they made good on it and offered a refund on the extra materials, at their own cost. I remain a happy customer of many years!
I research stabila levels and this place came up as a distributor. I sent someone there to buy some, which they did. I went there and asked if they can send in two levels for me to be recalibrated and was told yes. I took the two levels there, l left my name and phone number. Over a week later I went back to buy something and asked about my levels. A guy brought them to me and said to send them in myself. I said you could simply call me to come get them.
I was in Ellsworth and went into that store to look for two other stabila levels and a carry case. I was told the store doesn’t carry the 5’ and the 3’ nor the carry case . The gave me the name and number for the general manager and said he can get these items for me. I called twice and left messages, name , phone number and he never called.
To buy materials, I simply go to Home Depot. I will never go back to that store. What ever happened to customer service??
Company Locations
Head Office
Branch Offices
- 1513 ME-102, Bar Harbor, ME 04609
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof