AutoZone Auto Parts - Aberdeen, WA

I needed new wipers and stopped by the store on March 4th. The young man who worked there, stood in the rain and fixed my wipers. I totally recommend Auto Zone.

Today, 3-16-25, I had the pleasure of visiting this Auto Zone location, where I was blown away by the exceptional service provided by the associate who assisted me. She took the time to answer all my questions regarding the part I was buying, demonstrating a level of patience and understanding that truly inspired me. Prior to visiting Auto Zone, I stopped by the O’Reillys down the road, but unfortunately, they were too rushed to provide the guidance I needed, as I’m just a DIY enthusiast relying on YouTube tutorials. Thankfully, Ms. Patsey’s outstanding customer service made all the difference, and she certainly deserves recognition for her stellar work.

Stopped in for an add on drink holder. They were so nice and let me try a few options for fit, before buying.

Had supplies I needed, but didn't buy them. It would cost nearly $200 more to buy from the store than to buy online. Employee was nice and understanding. I feel bad that AutoZone business model seems to prey upon people's emergency needs, taking advantage of them when their back is up against the wall.
Luckily I can wait. So I bought nothing and will order online.

I buy all of my parts here , staff goes the extra mile to help you find what you are looking for and are friendly to boot.

Beyond that they also go the extra mile to help the community when they can with hosting fund raisers.

We had to jump our battery so we went to autozone to have them check it to see if we needed to replace it. It was almost closing but they were happy to help. Lucky for us the battery is still good!

Always a super helpful staff here, knowledgeable and professional are also words that come to mind. And usually the best local price!

I'll be bringing all of my business to this location Shay the manager was more than helpful coming out of her own pocket to ensure that I got the right part even though it came from a competitor store thank you again for all your help you guys are great

David C saved me as a customer. Bad experience on Thursday. Came in Monday morning and Mr David C stepped in returned wrong part for right part and then installed for me. Awesome customer service with Mr. David C. Not so much with lady on Thursday.

Hade an issue with a part... needed support on figuring out how to install ..
customer representative Noah very helpful

Gave me the wrong battery for my car I called to see if they had got in my right battery for my car. But but had to Settle for a cheaper battery, not what I want it.
And The young man that helped me. Was not very helpful at all.
I can't say if it was his people's skills or he was just lazy anyway.

We are traveling and our battery was acting up.
Our go to is usually Walmart because they are everywhere. But this one didn't have a service bay. So we went to AutoZone instead.
Our battery was 8 years old so I am not surprised we had troubles.
I went in and found a young man sticking the shelves and he came right out to test the battery and the charging system.
Battery was bad, charging system was good.
Of course they were out of the lowest priced batteries but the next level up was $209.
A bit steep, but when traveling you don't have a lot of options.
I asked about loaner tools and he said he would just come out and change it for me.
He was a very courteous young man and we had a nice conversation about the area while he changed out the battery.
Overall I was very pleased with this transaction.
I only wish I remembered the young man's name who helped me.

Nice staff willing to help.
I usually order online and easily pick up my stuff. There is also plenty of parts, accessories, tools, cleaning supplies oil, filters etc. As you would expect in a parts store. Most of the time it is very quick to pick up my parts.

The prices at this store have gone up in some areas 300% since covid rotors that were $30 are now $150 in some models ridiculous price gouging here the oil the transmission fluid it's ridiculous this is just absolutely ridiculous it angers me this store does but you could always count on them to at least have it you can't even do that now. If you want an accurate first time absolutely for sure get the right part kind of a experience I'm sorry but you're not going to find it at this store. They're way too busy to be accurate all of the time I've done business with this store about 5 years now Ive spent thousands of dollars there and it's about one and three that get wrong when I asked the head manager there the older gentleman and he said well if you give the right information you'll get the right part. That didn't really go over well with me but the young manager is nice and the female manager is very courteous they're just very busy