Logo of Vietzke Drain & Rooter

Vietzke Drain & Rooter

  • 1805 S Craig Rd, Airway Heights, WA 99001
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Vietzke Drain & Rooter, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients with a comprehensive range of services. Located in Airway Heights, Washington, our offerings include roof installation, replacement, repair, and specialized services such as roof vent installation and water damage repair. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team is dedicated to delivering durable and high-quality results that provide long-term value.

We understand the importance of organization and consistency in our work, allowing us to tackle even the most challenging tasks with confidence. Whether you are dealing with a simple repair or a complete roof overhaul, we are committed to ensuring your project is completed thoroughly and efficiently, reflecting our dedication to excellence in every aspect of our service.

What people say about “Vietzke Drain & Rooter”?

Customer feedback for Vietzke Drain and Rooter is overwhelmingly positive, highlighting their technicians' professionalism, punctuality, and extensive knowledge. Many customers commend the friendly and thorough service provided, particularly praising the technicians, especially Brad and Paul, for their ability to explain procedures clearly and offer helpful advice. The company's responsiveness and willingness to accommodate urgent requests, such as after-hours service, have also been noted favorably. However, one reviewer expressed frustration over a lack of communication when trying to reach the company for assistance, indicating a potential area for improvement in customer service follow-up.

What Users Like The Most
  • Technicians are prompt, knowledgeable, and friendly.
  • They take the time to explain exactly what is happening with the sewer line.
  • The service provided is thorough and informative.
  • They are able to accommodate urgent requests without charging extra fees.
  • Customers appreciate the thoroughness and professionalism exhibited by technicians.
What Users Like The Least
  • I called several times and never received a phone call back, which is absolutely unprofessional.
Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 42 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Michael Barber
Mar 26, 2025

Tech Brad came out Monday evening to break thru a stubborn clog and I was very impressed with his performance knowledge and professionalism I own a 1950s south hill rancher and he did a fantastic job! His expertise is invaluable.

Briana Guthrie
Oct 4, 2024

Just had Brad out to my house to check drain things, and I cannot recommend him enough! Not only did he do a great job, I stayed and chatted with him while he did the work and he’s just a really good person. I wouldn’t have anyone other than Vietzke do my drains again! 10/10 recommend using Vietzke and asking for Brad. I’m a new homeowner out in the South Hill, and they have my business for as long as I’m here! I already recommended Vietzke to my neighbor based on this interaction and will recommend them to anyone else as well!

Elizabeth Heinig
Jul 8, 2024

Paul is fantastic!
Our basement drain overflowed on Sunday afternoon and made a disgusting, smelly mess that flowed into my bedroom. We called Vietzke and not only did Paul come out ASAP, but he didn't charge us "after hours" fees. He stuck around until the job was done (about 10 pm!) and was very thorough and friendly. It only took him a couple hours and we are so grateful that he was available. He was also very patient with our dramatic cats.
Thank you, Paul!

Jana Russell
Apr 25, 2024

Called several times and never received a phone call back.
This is absolutely unprofessional and I highly recommend you use a different company.

P. S. The response I received is incorrect. I have called three times without a response. I called last week and this week. You answered my review but can't return a phone call?

Vicki Merrill
Aug 21, 2023

Brad, a technician from Vietzke Drain and Rooter, recently performed a video inspection of my home’s sewer line. Brad was prompt, courteous, and professional. He explained the process and findings as he shot the video and patiently answered my many questions. I will be hiring Vietzke to do future work and highly recommend them!

Denise Lambert
Aug 5, 2023

Paul was fantastic. He was thorough and super informative. I had him come to scope my main sewer line and my kitchen drain line. I really appreciate a technician giving me lots of information. He was really easy to talk with. I would recommend Paul and Vietzke to anyone. I will use them for my maintenance.

Disa Vradenburg
Jul 31, 2023

Brad took the time to explain every step of the scoping process. He went the extra mile to provide great service without charging me extra.

Jonathan Bich
Jul 27, 2023

Always very professional and takes the time to explain exactly what is happening with the sewer line, makes recommendations and allows you to make decisions without being pressured. It’s always a joy to work with Vietzke.

Jordy Byrd
Jul 15, 2023

The technician was prompt, knowledgeable and friendly. It was my first time using this company, and I would recommend them in heartbeat.

Patsy
Jul 5, 2023

Paul was very helpful and personable. He explained things in a way that I understood, and also not in a way where I felt I was being talked down to.

DaveNTinaMarie Clark
Jun 11, 2023

Brad Shupp came to Hydro Jet our lines. He was friendly, quick and shared information to help repite y our lines for the future. Thanks Brad!!!

Tiel Absher
May 31, 2023

I've used this company a few times and Brad has been the technician every time and I trust the quality of work he performs. I recommend Vietzke to anyone who has plumbing needs. Thank you for having such a great tech. I give Brad and Vietzke Drain and Rooter ⭐⭐⭐⭐⭐ and .

Shirlie Lane
May 27, 2023

Brad was on time, actually early which was great!!! ...He was very professional and courteous. Brad was able to quickly fix the issue and I am absolutely grateful. I definitely recommend this company, as well as Brad if you have drain issues.

Chelsea Hamby
Apr 14, 2023

The gentleman who came to the house to give the estimate today was such a kind person. He was so informative, genuine and straight shooter. I was so pleased with our interaction!

Kyle Wasson
Apr 12, 2023

Had a laundry drain in the basement floor that was overflowing when anyone in the house did laundry. The pipe also was used by the kitchen sink upstairs. Got referred to Vietzke by a friend. Called them up and Brad was dispatched within an hour on such short notice. He ran a snake thru the venting up on the roof and found quite a bit of something clogging it (I haven't done anything like cleaning the venting since I moved in almost 8 years ago). He was also able to share a few tips on what to do just in case. I had a wet / dry vacuum, so he showed me what to do with the drains if they go slow or water goes out the laundry drain again (which I hope doesn't happen again). I was glad that it wasn't something serious like my sewer line needing replaced. I'd definitely recommend Vietzke to my friends and family!

Sean Hibbler
Mar 28, 2023

Appointment window started at 10:30 and the technician was there by 10:35. Roots removed and the sewer is working again

alex rams
Feb 24, 2023

Brad was very professional, I felt bad he had to work on my plumbing out in the cold. So I kept him company the whole time. Gave me a few tips. Good man! Thanks Brad, I appreciate ya.

James T
Feb 18, 2023

The technician arrived on time on a Saturday. He was very friendly and professional. This was the third company I had come over to give me a quote to replace my sewer line. Out of all three he did the most thorough and comprehensive bid.

Steve D
Jan 19, 2023

Very nice technician and professional service. They were able to get me on the schedule quickly. These people know what they’re doing and would highly recommend them. We’ll done Vietzke

Rick Burkhart
Jan 5, 2023

Brad knew exactly what was going on with my problem, and had several options for me. He saved me thousands of dollars. Professional and knowledgeable, I won’t go anywhere else for my plumbing needs!

sarah kliewer
Dec 30, 2022

Drain pipe scope. Brad was amazing. Hadn’t heard of this company before today but will always use in the future.

Carrie Meyer
Dec 29, 2022

Used the hydrojetting service. Extremely competitive pricing, like 1/5 the cost of other quotes, work was timely, effective amd worthy of referrals!

Marcia Isherwood
Nov 29, 2022

This is the second time Brad has been to our house. Each time he has been courteous and professional. I have found their services to be much more extensive and thorough and a better price than anyone else in town. Highly recommend.

Rachel Gonzales
Nov 29, 2022

Paul was awesome! Nothing better than a hardworking knowledgeable professional to come to the rescue. He was honest and upfront about the whole situation. He went above and beyond to fix our issue and we could not be more thankful. Would definitely recommend to anyone looking for help in this area.

Maria Walker
Nov 21, 2022

Always available and thorough. I use them in my business as well; which is real estate, so a lot of demand there.

Heidi Wagner
Nov 21, 2022

Brad has serviced our home drains and lines over the last 3 years. He is always professional and thorough and explains what he’s seeing and doing.

Jonathan Bibler
Oct 22, 2022

These guys are the best. They are friendly, knowledgeable, and transparent. Our technician Paul was courteous, helpful, and efficient. He answered all my questions and I feel like I completely understand my plumbing history and how to maintain it going forward.

Don C
Oct 5, 2022

Very positive experience! I had a sewer line really clogged with roots and Brad stuck with it until it was all clean. Thank you!

Scott Kaulig
Oct 1, 2022

Brad has been out twice to help with an issue, and we feel he did 100% within his ability. It was a little more complicated than first thought, but he exceeded our expectations. Highly recommend.

Darla Buck
Sep 20, 2022

Vietzke Drain & Rooter is the only sewer experts I will call moving forward!!! Their tech Brad Schupp is one of the most honest knowledgeable service technicians I have ever hired and he is great at explaining the why of each step. Hiring Vietzke assures you are hiring true experts for the most fair reasonable cost!

Rebecca Usai
Sep 19, 2022

I love Vietzke and recommend them to all of my real estate clients. Brad was very professional and did a quick job getting clients what they needed.

Justin Herrmann
Aug 25, 2022

Paul Dannels did an amazing job and got our sewer up and running! Friendly and professional service and a fair price. I would recommend Vietzke (and Paul Dannels) every time!

Steven Stermer
Aug 21, 2022

Technician was on time, super friendly and really thorough. Because they were so detailed in their estimate process they were able to see I didn't need a repair another company claimed i did. Great feelings all around.

Pat Murphy
Aug 19, 2022

Nice work. Now the only question is how much is it gonna cost to repair a system hopefully we get a good bid that is fair.

Markie Blanton
Aug 14, 2022

Great group of people at this company, can’t see myself going elsewhere any time soon. Always reliable and they communicate wonderfully!

2 thumbs up for sure.

Dwight Hume
Aug 13, 2022

Prompt reply to my service request, immediate service, on time, fixed the problem, friendly and professional service and very reasonable.

John Lane
Aug 12, 2022

The location process was great. Paul was able to tell me where everything was and what they could do. I am waiting for the estimate now from them but Paul was great.

Lisa McDow
Aug 12, 2022

Had a problem with the draining of our septic. I called Vietzke and they were able to come out the next day. Brad was very helpful and informative. Was able to locate and explain our problem to us. Awesome service!!!

Mayev/ Senchenko Lena
Jul 27, 2022

We had sewer line hydro jetted and Vietzke Drain and Rooter company did great job. And it was very fast. Thanks to Dannels, Paul the technician he is very nice guy who knows what he is doing.

maxwell burrell
Jul 8, 2022

This is my first experience with Vietzke Drain. And Rooter and so far the experience was good. The gentleman who showed up to do the inspection was very friendly and easy to talk to.

Mark Beeksma
Jul 3, 2022

Paul worked in a very timely manner, was very cordial and overall a great experience with great results with the hydrojetting and review w camera again.

Brad Williams
Jun 25, 2022

Paul was just who we’ve come to expect from Vietzke. He was excellent and performed a very thorough job. We have a very old private sewer junction. Paul was familiar with these issues and new exactly what to do. Thank you Paul and Vietzke. You are true old school professionals.

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  • 1805 S Craig Rd, Airway Heights, WA 99001
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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