Aubuchon Hardware - Great Barrington, MA

Great hardware store! The staff is extremely nice and helpful. The assistant manager is very pleasant. Cai helped me find just what I needed.

So very nice when being new to bring disabled to have an awesome service like this with very courteous gentleman. Will surely use it again. Many thanks

Aubuchon Hardware in Great Barrington is awesome. Really outstanding service. The manager, Tom Firda, and the staff at the register and throughout the store, clearly take customer care seriously. I had a particularly challenging situation trying to get a good paint match to my existing home wall color that needed touch-up. Tom went way above and beyond to make sure the color match was perfect. Not the first time I've been impressed with the professionalism and thoroughness of this team. Thanks!

Very helpful and efficient staff. Thomas is amazing and so knowledgeable. We often order for pick-up and its ready in minutes.

My online order was ready quick! They had the chair I ordered waiting for me at the counter when I arrived. Awesome service!

I’m new to GB and this was my 1st experience with this store. I found exactly what I needed online, ordered it on Christmas and picked up the following day. Very convenient experience. Staff seemed very friendly. I’ll be back

The Great Barrington Aubuchon has the most knowledgeable staff—despite being very busy, they will always take the time to answer questions and give advice.
We recently did an online order with in-store pickup. It was ready promptly and we picked it up without a problem.

Google GPS sent me up the wrong road near Becket quarry leading me to get stuck in the mud. By the time I extricated myself, the car and headlights were encased with mud. I drove to the car wash next to Aubuchon hoping it would be a hand wash since my rooftop cargo box can’t handle a drive through. It wasn’t and it was late and I needed to make the long drive home. Although the Aubuchon manager had a long day, apparently a considerable stretch without any days off, and it was closing time, he allowed me to use their hose to get the car safely drivable. He didn’t need to do that and wouldn’t take any money for it. We both seemed to be having a bad day, but he still went the extra mile and saved my butt. I hope the right person will give him a big hug and acknowledge his efforts. If I lived closer I’d be a loyal customer. Thanks Tom!

Great improvements in this store. Under the new manager, the associates seemed more relaxed and helpful. Its so nice to go in and not feel that thick tension in the air as before.

You can find many hardware and garden tools, so as seeds, hoses, gloves for different porpoises, light bulbs, small batteries, and mainly what you require for garden and small house repairs