Advocate Construction - Carrollton, TX

What a great company to work with. They were friendly, trustworthy and reasonably priced. Also the new roof looks great.

To start with, Advocate Construction is the best company for roofing! I was so tired of chasing after so many other people to get my roof replaced but with Luis from Advocate Construction, I didn’t have to chase after him and his company; they just took care of everything by themselves. They put my choice first in everything and got the job done efficiently with the best quality materials. They give you the best value for you money and Luis is super polite and helpful. Overall I recommend this company for any roofing or side contracting job!

A couple of representatives from Advocate came to our door and informed us that we might have damage to our roof from a recent storm and that they could do a free inspection. I was initially wary but told them to go ahead. They said we did have damage and that they thought insurance would cover a new roof for us. They convinced me to submit a claim on the spot and stated that it was a win-win for me, although I later learned that the claim stays on your record across insurance companies. I was reassured about this by a manager after calling to complain about the push to do things so quickly. As I couldn't withdraw the claim I decided to proceed and have Advocate come out and meet with the adjuster. They spoke directly with the adjuster; however some wires got crossed somewhere because the time that the adjuster told me he was coming and the time he actually came did not match up with when Advocate planned to meet him. He was a very nice adjuster and tried to be flexible and have someone meet him from Advocate an hour after the original appointment time, but they still never showed. Adjuster told me there was no hail damage, just some minor damage from a tree branch which insurance couldn't cover. Said the roof would last another 8-10 years minimum. This all fits with our assessment and the fact that it's a relatively new roof.

I've tried to stick to just the facts here, draw your own conclusions. Everyone was very friendly.

JESSE TOPASNA advocate rep was a breath of fresh air ,very professional
patient with us and answered all our questions and concerns
We will recommend Jesse to our friends to solve similar problems

They stopped by and they offer me replacing my roof after they show me a pictures of the damage that happened from the storm. Luke did the great job and he delivered all his promises. I’m happy with the result and they were honest with me.
Thank you guys I would recommend you to my friends and family

Advocate Construction took care of my Roof very well. Starting from inspecting to discussing with the insurance roof inspectors, they were there to help us out. Jesse was very instrumental and helped us from the beginning. It is our pleasure to work with them.

Jesse and Luke were very effective in the initial and final process and the customer success team were very cordial and efficient team in taking care of questions that arose as the job was completed.

Advocate Isaiah is just great. He pushed hard and followed up with our insurance each day and super reliable. It's hard to work with our insurance to replace our roof, but he will keep trying until we succeed and we shall! We are lucky to have Isaiah work for us!

My roof was in pretty rough shape and finally needed replacement after many years of storms. What could have been a very daunting process was made effortless on my part by Huber. He was not pushy with any aggressive sales tactics and walked me through the entire process and explained everything in great detail, answering every question that I threw at him. The work was done within a couple of days and I couldn’t be happier with the quality of work and the overall experience with Huber and Advocate.

If customer service is something you care about, this company delivers. As I am thinking about something, their service team reaches out to me and updates me.
Living in Texas, we get hail damage, regularly, and the next time I need a roofing contractor, these guys are my guys!

I had a very good experience with Adovate construction when they install my roof. They follow up with the insurance company, city and roof work inspection.

It's a great company. I am working with Isaiah Brown from their sales team and he is easy to work with. They try to resolve all of your concerns.

After all the crazy weather with high winds and hail storms, my roof took some damage. Jesse Topasna from Advocate came by and did an amazing job explaining everything for the process of getting the repairs done. He told me how Advocate would work with my insurance and be there to speak to the adjuster. He gave me all the information I needed and gave me his direct contact number in case I had questions. He spoke to my insurance, met with the adjuster, got the the approvals, and got my roof replaced. Jesse and Advocate did a great job.

Isaiah is great in terms of customer service . I am working with him to get the contract with advocate . He has helped many in my community!!

Jesse Topsana was the rep we worked with. Great rep for the company and set the tone for everyone we had contact with. Even when we had to change the location for the supply drop off, he was flexible and assisted us in the the last minute need. It one of those situation where I hope we won’t need a new roof, but if we do-we would use Jesse and advocate again

I want to express my sincere gratitude to Isaiah at Advocate Constructions for his exceptional work on my roof replacement. Isaiah's management of the insurance claim was outstanding. He took full ownership of the process, meticulously documenting the damage and communicating directly with my insurance company. Thanks to his expertise and dedication, I received a fair settlement without the usual stress associated with insurance claims. Isaiah made a potentially tricky situation incredibly easy and straightforward. I highly recommend him and Advocate Constructions for their expertise in navigating the insurance process. I will update my experience after the roof replacement scheduled for tomorrow.

an awesome company to work with. After the insurance company denied the claim, they worked with me and the insurance company and got approved to redo my roof. Great people to work with.

If you’re going to drive poorly, maybe don’t don’t in your company vehicle.

This lovely gentleman was to special to wait with all the other thru traffic so he took the right turn only lane, sped past everyone who had been waiting at the light, made an illegal lane change into the lane going straight, and couldn’t even be bothered to signal. Caught up with him at the next light to grab a photo of the truck, he didn’t use a turn signal for the left turn he made there, either.

I wouldn’t want to work with a company who’s employees are so brazenly rude and willing to break the law.

I used Advocate Construction to replace my roof damage from the storm this summer. Corbin came out and walked me through the process and what we needed to do to get my roof replaced. There was a delay because I have solar panels and it took forever for my solar panel company to get me scheduled for removal and reinstall. Corbin kept in contact and got me scheduled for work within a few days of the panels coming down.

This was my third roof in 8 years (Texas hail) and I wish I'd known Corbin and Advocate the other two times. This was by far the easiest, most pleasant roofing experience. The guys were on time, did their work, cleaned up after themselves, and left my yard in a condition that I didn't have to worry that my dog was going to step in a nail or eat discarded shingles. They ran a GIANT magnetic around my yard to pick up any nails they missed and then the next day, someone came out with an even BIGGER magnet to find stray nails.

I would definitely recommend Corbin and crew of Advocate Construction for any roofing work. 5 stars.

I have a process of changing the roof with Advocate construction. They have been so helpful, response promptly and throughly walkthrough the process.

Great company to with! They went way out of their way to help me move my claim through my insurance company. Took months but they helped me along each time. The roof looks great, everyone was very professional and courteous. 100% recommended

It’s been a great experience working with Isaiah and the team. Great communication, great attitude/energy, and very helpful/responsive with any of my needs. Will recommend them to my network. Thanks!

The did right by us. Isiah kept me in the loop every step of the way and they even took the time to help with an uncooperative solar company Good experience

I want to give a Huge Praise for Advocate Construction for the quick responses and eagerness to go out of their way to assist us with our roofing project. They are always there when they say they will be, and I have Great Faith that the work will be done as promised. Thank You Colin and Isiah❣️

The team over at Advocate Construction were really helpful and efficient. They walked me through every step of the process painlessly and I felt comfortable reaching out with and questions or concerns. Highly recommend if you’re ever in need of a new roof.

"Advocate Construction truly exceeded my expectations! From the initial consultation to the final inspection, they delivered exceptional service and professionalism. Their team member, Isaiah Brown, walked me through every step of the roofing process, offering valuable insights and options tailored to my needs. The crew was punctual, respectful, and left the work site spotless every day. The quality of materials and craftsmanship is remarkable, and the roof looks fantastic. They completed everything on time and stayed within budget, giving me complete confidence in their work. I highly recommend Advocate Construction for anyone looking for top-quality roofing services."
— Nadim Bashir

Advocate Construction replaced my roof almost 2 weeks ago. As a first-time homeowner dealing with roof replacement, I found the process much easier thanks to Isiah and the team. They handled all communications with my insurance company and Isiah was always available to answer my questions and address my concerns. The project was completed promptly and with high-quality workmanship!

It has been great experience working with Isaiah. And has been very helpful in the whole claim process. Thanks a ton

Advocate Construction was a pleasure to work with and I would recommend them to anyone in need of their services.

Isaiah Brown has been incredibly helpful and thorough throughout the process of working with insurance to fix my home and roof! His communication has been clear and concise throughout. Highly recommended!

Awesome company and job well done. Complete my roof build within 36 hours start to finish. Completed two thorough cleanups and inspections.

Advocate construction was an amazing company I ever dealt with. The whole process was stress free ! I cannot recommend enough this roofing company. Especially Isiah he is the best. He explained everything from the beginning to the end. Thankyou so much! For fixing our roof.

We used Advocate to replace our roof due to storm damage. Isaiah walked us through the process, answered our questions, and navigated the claim with our insurance provider. When the day came to do the work, the crew worked efficiently, protected our property from construction debris, and did a thorough job cleaning up afterwards. Advocate made replacing our roof a very smooth experience, and we would definitely recommend them.

This company is awesome! This is my first time to get repairs on my house through insurance. Isiah was helpful and patient with all my questions and stress!

Advocate Construction did an outstanding job! Isaiah Brown was my main contact and made the process smooth and easy. He was professional, responsive, and ensured everything was done to a high standard. Great workmanship and attention to detail. Highly recommend!

Isaiah Brown was extremely helpful and thorough in helping us with getting our roof and other things replaced around our home. Would highly recommend this company to anybody!!! Thanks so much for all your help!!!

It was great working with Isiah Brown and get my home roof repaired in hail damage. Would recommend this company

Isaiah Brown of Advocate has been working with me on my house roof replacement. He has done excellent job from A-Z!

Great work and great communication throughout the process. There were easy to work with and installed my new room and gutters and did an amazing job.

This was our second time using advocate and they knocked it outta the park again! Wonderful service. Handled all of the insurance nonsense and landed exactly where we needed to be, financially. Wonderful communication all around from start to finish. Hopefully, we will not need to replace our roof again for a while, but advocate will be our first call. Thank you, advocate!

Did an excellent job on my roof and working with Isaiah Brown has been excellent. Answered all my questions quickly and efficiently. Would definitely use them again!

I worked with Isaiah Brown and Collin Henderson to get my roof repaired after hail damage. They made the whole process super easy, offered many great options for roof materials, and worked with insurance to do all the hard stuff for me. I was very pleased with how everything turned out! There were some damaged panels underneath the shingles that all got replaced, not just covered up. Can’t recommend them enough!

Very prompt and attentive. Walked me through the entire process and even helped curb some of the costs. Had a few issues during the actual roof install, but Isaiah was quick to get those issues resolved for an over all good experience.

We recently had our roof replaced by Advocate construction. Isaiah B did a great job walking us through the insurance process making for a seamless install. The crew did an excellent job. We would highly recommend.

We use Advocate Construction to replace our roof due to hair damage. Isaiah explain the process to us and contractor deal with insurance. When their repair roof, they put boards in front of windows to protect them and clean out nails after work. We thank to Advocate Construction for their service and highly recommend for roof replacement.

These guys are very professional, showed up on time and did what they were supposed to do. There was an issue with the crew and they took care of it immediately. The job turned out great!

Outstanding service. Huber was non-intrusive on the approach. He actually was just leaving contact info for when they worked on my neighbors house. He was great walking me through the process, working with my insurance, and keeping us aware of next steps and what to expect. It was so great, that they are now scheduled to replace the roof on my mother's house. Highly recommended.

Advocate does what is stated and will help with the insurance walk through, etc. The sales team is helpful as this is not an area of expertise for most. Collin was helpful, responsive, and an expert; I appreciated Isaiah as well. The roofing team also did clean up afterwards.

Advocate has been my roofers for years now and the ease of scheduling and quality of work ensures they will be for years to come. My first severe storm was a few years back and they walked me through every step of the way. This year when we were hit a second time, Advocate went above and beyond to ensure they remained our service of choice. I may never use anyone else.

My salesman, Drake, has been more than exceptional and has great communication throughout the process. I appreciate all the in-home visits really shows you going the extra mile

Advocate Construction helped us with multiple properties. They guided us through the insurance process and completed all the tasks involved with the roof, such as interior leaks and broken window screens. Highly recommend them

Advocate took the time to come out and explain exactly the work that was going to take place. Not only did they do that, but that is exactly what happened. Speedy and clean. The roof looks great too and I would definitely recommend them to others.

Advocate Construction did an excellent job on the replacement of my roof. Huber Mendoza was always there to answer my questions and keep the whole process running smoothly.

Hubert Mendosa was the rep that worked to get our roof replaced. He was very professional, easy to work with and very responsive. I would recommend him/advocate for roofing work.

I recently had my roof replaced by Advocate Construction, and the experience was fantastic from start to finish! Our sales representative, Kevin C, was incredibly helpful and professional. He took the time to explain our options thoroughly, answered all of our questions, and ensured we felt confident every step of the way. His attention to detail and customer service was top-notch. The crew was efficient and skilled, delivering high-quality work on time. I highly recommend Advocate Construction, especially Kevin, for anyone considering a roof replacement!

Very professional, thorough and timely. The customer service is impressive, from scheduling to after installation of our gutters. Highly recommended.

Had a great experience with Advocate Construction. Worked with Kevin and Mike and I pretty much did not have to do a thing. They communicated with the insurance company and kept me updated on everything. Roof, gutters, and fence were completed in less than 3 weeks and the work was done very well. I recommend working with these gentlemen.

Our neighbor used Advocate Construction for their roof replacement and recommended them to us when we needed a new roof. We were so glad we used them. Our sales rep Kevin was friendly and informative, and managed all the paperwork with our insurance. Damion and crew were efficient, and did a great job cleaning up. Even when they broke our sprinkler head and a planter, they fixed it and replaced it within a week. We would highly recommend using Advocate for roof replacement!

Poor worksmanship. The crew came over and spent the whole day fixing the roof of my house. When they left, there were broken glass, nails and staples left behind. The company did not leave any warnings about not going outside into the yard. They came back for the magnetic sweep. However, I subsequently found large shards of glass, large nails ans staples all over the yard. The company came back for a second sweep, this time I found a large nail on the kids' trampoline. Two weeks after I am still finding small shards of glass, nails and construction staples in my yard, it has become a safety hazard as I cannot let my children and dogs go outside into the yard. We've contacted Advocate Construction company multiples, and nothing can be done about, they basically abandon further discussion. Would not recommend this company to anyone.

Update:

Kurt and Anna, you have my information, you can call me, I am not chasing you. Stop using this honest review as a platform to pretend that you care about your customer. BTW, charging $27000 for less than 1 day of substandard work is SCAM!

Also, corresponding through your lawyer is a fun experience, your company refused to communicate with us anymore, and yet this review prompted you to want to "reconnect".

We recently had our roof replaced by Advocate Construction. We are very pleased with the whole process. Everyone at Advocate were great to deal with and they worked very hard for a successful completion of the project. In particular Collin Henderson and Isaiah Brown were very patient and profession, making sure everything was done correctly and on schedule.

Super good job Mr Kevin, I’m very satisfied with the result, I’ll definitely recommend you to everyone who have the same problems.

This company has been aggressively trolling my neighborhood looking for homeowners willing to do entire roof replacements for minor hail damage. Avoid them. The salesperson is extremely annoying. If I could give them negative five stars, I would. The response from the owner is the most rambling nonsensical thing I have read in a long time.

I am delighted to share my experience with Drake, my sales rep from Advocate Construction, for my roofing project. His work and responses were exceptional. He took excellent care of my home throughout the project. The production team did an outstanding job, ensuring top-quality work even while I was away for a month. Advocate Construction will definitely be my go-to company in the future.

Advocate Construction replaced my roof and gutters. As a first-time homeowner dealing with roof replacement, I found the process much easier thanks to Mike. He handled all communications with my insurance company and was always available to answer my questions and address my concerns. The project was completed promptly and with high-quality workmanship.

The team was knowledgeable, professional, and courteous. Collin and Isaiah did a good job leading the project. The overall delivery was impacted by a major hail storm that came through just prior to our project start. Despite added strain and pressure on the crew, subs, and the insurance team, we are happy with the result. We worked through a few communication challenges and I never lost trust in the Advocate team.

They truly are Advocates. I was struggling with my insurance carrier and another roofing contractor, to get a roof hail damage claim approved. I really didn’t know what to ask the insurance company or how to handle their pushback. Then Advocate came along and told me they could help me navigate the claim and guide me in what to ask the insurance company. They explained everything to me along the way and helped me to make sure I got a qualified roof inspector. Advocate Construction acted as my advocates. Thanks to Advocate the claim was approved and the roof was replaced. Kevin Crowley and the whole crew at Advocate are my heroes. Fast forward 6 months later and we have our first hail storm. Kevin follows up so he can come by and check on the roof to make sure there wasn’t any damage. That’s the best customer service ever!! Thank you Advocate Construction!

Advocate Construction re did my roof and I am very happy with the results. Isaiah took care of everything for me and gave great customer service and answered all my questions clearly!

I had my roof rebuilt after hail damage. Michael, with Advocate Construction was curious, knowledgeable and very professional through the entire process.
I certainly recommend Advocate for any project.

This company had representatives soliciting in my neighborhood today & knocked on my door which was answered by my 21yo son who was the only person home at the time. He told the representative that the homeowners weren't home, but the guy went ahead & inspected my house anyway. Climbed up on my roof & took all kinds of pics & everything. Not only was it unprofessional of them to take advantage of a young man who was there without the homeowners, but they did not have a permit to solicit in my HOA neighborhood AND I have a no soliciting sign on my porch. Rude, unprofessional, and clearly lacking integrity.

Our associate from Advocate Construction was Collin and Isaiah. They were prompt, very responsive and got on with the hail damage roof replacement work asap. Work was completed on schedule and was very satisfactory. I would sincerely recommend Advocate Construction for roofing services.