Rivera Family Roofing & Remodeling - Franklin, TN

You won't regret choosing Rivera Family Roofing & Remodeling for your roofing needs. Ezekiel and his team were fantastic—very respectful and polite throughout the whole process. We got bids from other well-known roofing companies, but their prices were higher and they didn’t include replacing our old skylight like this company did. The crew removed our old roof and installed the new one in just a few days. Ezekiel was on site every day making sure everything went smoothly. The team cleaned up after themselves each day, so it hardly looked like any work was happening. Our neighbors keep telling us how great our new roof looks. Communication was clear and easy from start to finish. We also used the great loan option they offered on their website, which had a much better rate than our banks. We feel lucky to have found such a reliable roofing company!

I would give 10 stars if I could. The shingles they used are top quality and they had a great variety of colors to choose from. Their service was excellent from start to finish. My roof looks fantastic now. Cleanup was spotless. Ezekiel and the team even came out on a Saturday to patch a few spots on my roof just in case it rained, even though they were already scheduled to replace the whole roof soon—and it did rain! My roof is pretty big, but they managed to tear off the old shingles, put on new ones, replace all the vents, add two bathroom vents, install a ridge vent, and lay down a new ice dam barrier all in one day. The work they did was truly impressive. If you need a roofer in Franklin, you can trust these folks and relax knowing you made the right choice.

Thanks to Cory for handling my roof repairs. After another roofing company gave me a much higher quote and wanted a large deposit, I decided to look for someone else. I had seen Cory’s work on other roofs in my neighborhood, so I reached out. Cory quickly came by to inspect the roof, gave me a detailed quote, and shared lots of photos showing what needed fixing. He used shingles that matched my roof really well and finished the work just as promised, even though we had talked about possible weather delays from rain and high winds. Cory and his crew did a fantastic job, and I highly recommend their roofing services!

I contacted several roofers, but most either didn't respond or only wanted to sell me a whole new roof. I had two small leaks, one over the front porch and one over the back. This roofing team was the only one that listened to what I needed and repaired the leaks without pushing for a full roof replacement. My leaks are now fixed, and I highly recommend their service. Cory and Roman were great roofers who knew exactly what to do and how to handle the repairs. Although many people looked at my roof, they were the only ones who found the problem quickly and fixed it right. I'm very thankful for their help. If I ever need more roofing work, I know who to call. If you need roof repairs, I suggest reaching out to them.

I’ve seen Rivera Family Roofing & Remodeling at different community events in Franklin and was so impressed that I decided to hire them for my roofing needs. They do a lot to give back, putting in many volunteer hours to support local causes. Recently, they fixed the roof on one of my rental properties. Cory and the rest of the crew were very professional from start to finish. They arrived on time, replaced everything that needed attention, and made sure to clean up all the debris when finished. The price I was quoted was fair, and that’s exactly what I paid. I will definitely use them again for any roofing work and will recommend them to others. This company truly stands out!

Rivera Family Roofing & Remodeling is the professional roofing company you need! I can't say enough good things about Roman and his fantastic crew. My parents, who live in Franklin, had a leak that was causing water to get into their master closet. Roman came out to meet them and right away made them feel comfortable by explaining the roof inspection process and how the insurance part works. Even though there wasn't enough damage to require a full roof replacement, the team was quick to patch the leak, prevent any future issues, and fix the damage already done. As a business owner, I really appreciated how professionally everything was handled and how confident my parents felt with Roman taking care of their roof. They still talk about him like he's their new best friend and probably chatted with him for hours. I highly recommend this company for any roofing needs in Franklin. They are the best!

I needed some important roof repairs and was very pleased with the results. From the first call to the last shingle, the team showed true professionalism and worked efficiently. Roman and the crew made sure the repairs were done quickly and took great care with my home, keeping everything clean and causing very little disruption. The quality of their roofing work is excellent, and I feel confident that my roof will last a long time. I highly recommend this company to anyone looking for roofing services. Their dedication and respectful approach really make them stand out.

overall, i am very happy with the roofing work done for us and would recommend them to anyone in franklin looking for a dependable roofer who takes pride in quality service. the cost was a bit higher, but it was definitely worth it for the great service we received. i’ve broken this review into three key parts, all important for long-term satisfaction and peace of mind. remember, going with the cheapest roof replacement might save money now, but it could cause problems down the road. it’s best to get it done right the first time. materials: the team uses top-quality gaf timberline hdz series shingles and installs the full recommended gaf roofing system, including underlayment, leak barriers, and master flow vents. every material is gaf, so there’s no cutting corners on quality. this means our roof is covered by a strong 25-year warranty from gaf, even if the company ever closes. our home is now protected by reliable, wind-resistant materials and backed by a golden pledge warranty. workmanship: the installers worked smoothly together and really knew their stuff. they started with materials delivered right onto the roof and brought in a large bin for the old materials. the crew arrived early in the morning and stayed until evening, working quietly and cleaning up thoroughly each day. no loud music—just the sound of their tools. our whole roof was replaced in just two days. they made sure to clean up all old materials and nails from around our house. when they finished, the only things left behind were a beautiful new roof and clean, shiny vents. project management: good project management makes all the difference for peace of mind. our project manager, cory, was friendly and excellent at his job. he checked on the work every day, helped with materials, and made sure a skylight fit perfectly. he also coordinated with the gutter team so everything went smoothly. cory was always easy to reach by phone or text, so i felt relaxed the whole time. after the roof was done, he followed up to help with wind mitigation paperwork. i couldn’t ask for a better project manager.

Roman and his crew are top-notch roofers. Roman came out personally to check out my roof leak and quickly found the problem, fixing it right then and there. He explained everything I needed to know about roof care so my family and I would feel safe and protected for a long time. It's great to find a roofing company with such honesty and care—once you use them, you won't need to look anywhere else!

very impressed with this roofing crew. they explained every step from the first roof inspection to the final clean up. i got regular updates about when the materials would arrive and how the work was going. cory came out with a bunch of shingle samples, climbed up on the roof, and let me see how the different colors would look. they always showed up on time, which i really appreciate. they use quality materials and install a full roofing system, not just new shingles. i’ve already recommended them to neighbors and friends in franklin.

rivera family roofing & remodeling repaired a problem with my porch roof. they really knew what to do for my low slope and did a great job connecting it to my main roof. while checking things out, ezekiel pointed out some weak spots i didn't know about, so i asked them to fix those too because the first repair was done so well. they also corrected issues from my last re-roof and upgraded my chimney flashing. i watched them work and even had them add a couple of extra improvements, which they handled quickly for just the price of materials like a sheet of osb board. they always showed up on time for the estimate and repairs. everyone was very skilled and professional. the repairs have held up through tough weather and my roof is lasting longer than i expected. i'll definitely call them again when i need to re-roof.

Rivera Family Roofing & Remodeling recently performed an outstanding job on replacing my roof and gutters. They offered a detailed consultation, sharing insights about the latest materials and color trends for shingles, gutters, and downspouts. They suggested we go with black shingles and dark bronze gutters. While we were initially unsure, they provided addresses of nearby homes featuring the same choices. After checking them out, we loved the look and decided to follow their advice. Their team was excellent in preparing, installing, and cleaning up afterward. They completed the project in just 2 days, and we couldn't be happier with the outcome! We've received numerous compliments from friends, neighbors, and family about how great our new roof, gutters, and downspouts look. I highly recommend this company and will definitely turn to them for any future roofing needs.

i had a great experience with rivera family roofing & remodeling. their professionalism, competitive pricing, and quick installation made the whole process smooth. i highly recommend them for any roofing needs. we recently had a few more windows replaced, and just like before, we were very pleased with the results. we're excited to reach out for our gutter and fascia projects soon!

We contacted a few companies to get a quote for fixing or replacing our old back roof that had been leaking in one of the bedrooms. Our search concluded after talking with Cory from Rivera Family Roofing & Remodeling. Their pricing was the best compared to the others. On the day of the inspection and throughout the follow-up, Cory was very professional, honest, and communicative, ensuring all our questions were answered before we signed the contract. Once the materials were ordered and a small dumpster was arranged for the driveway, we picked a day that worked for everyone and the weather. They arrived right at 8am to start setting up the site. Our project manager, Roman, was also fantastic, supervising the team on the roof and answering any questions we had. Everything was cleaned up thoroughly and inspected by Roman before we made the final payment. I would definitely recommend their services!

I had an outstanding experience with a roofing service! Ezekiel, with his friendly attitude, provided thorough estimates and helpful recommendations, making everything easy to understand. He oversaw the repairs personally, guaranteeing high-quality work. The roof issue was handled carefully, with attention to every detail, leaving our home looking perfect. When it came to the fascia, Ezekiel's crew performed the repairs with great precision, restoring its strength and giving us confidence in our roof. They responded quickly, resolved everything efficiently, and showed true expertise. Five stars without a doubt!

I decided to wait a while before writing this review because sometimes a job seems great at first, but later you notice issues. Rivera Family Roofing & Remodeling replaced my shingles and gutters last summer. Ezekiel and his team were fantastic. They have strong ties in Franklin and are a legitimate company, not just some temporary storm chasers who do a shoddy job and disappear. Ezekiel guided me through the insurance process, and once I got started, he and his team took care of everything. Even though I have a well-known national insurance provider, dealing with the details can be a hassle. They managed all of that for me. I’m not very tech-savvy, but Ezekiel provided me with a link showing images of my house with different shingle and gutter colors, which helped me choose a color I love much more. They began the work on schedule and finished on time. Ezekiel mentioned that I should move some items outside to protect them before they arrived, but I misunderstood and didn’t move everything. The crew took it upon themselves to carefully move the extra items and put them back once they finished. They also discovered some decking that needed replacement and handled that without any issues. Throughout the process, they communicated effectively and cleaned up afterward, showing great respect for my yard and belongings. I can be hard to please, but I was very satisfied with their work. I highly recommend them to anyone seeking a high-quality and ethical roofing company.

I was referred to a roofer by a friend. He called me and was able to come out the same day he received my number. I had a small leak above a bedroom that another roofing company had missed. He listened to my concerns, inspected the attic, and then went up to the roof. After about 20 minutes of checking for potential water entry points, he found the problem and fixed it. I should also mention that while he was working on the roof, several rain showers came through, but he kept at it until the job was finished. I've heard great things about roofers in the area for many years, and I have not encountered any negative feedback about them. I would highly recommend their services and will certainly reach out for any future roofing needs.

I needed to have my roof replaced due to some leaks I had experienced over the past year. Initially, I thought about saving up for the replacement, but when my neighbor noticed the issues, he suggested I look into filing an insurance claim. So, I reached out to Rivera Family Roofing & Remodeling and had a chance to speak with Roman. After assessing the roof, they found significant damage from several storms, not just the recent ones, so I decided to file my claim. Roman and the team handled everything smoothly, and I’m really happy with the outcome. I would definitely recommend them to anyone in the area. Their crew was professional and worked diligently to complete my roof and new gutters promptly. If I need any more work done, they will definitely be my first choice.

I had a wonderful experience with Rivera Family Roofing & Remodeling. Cory, the project manager, is very knowledgeable, professional, and friendly, and his team reflects those qualities as well. They utilize modern technology, including a drone, to inspect the roof and determine what needs to be done. They replaced not only the roof but also the attic fan, pipe flange, and chimney flashing. After completing the work, they provided a fantastic presentation of the drone photos along with a lifetime warranty on materials and a 25-year warranty on workmanship. The roofers did an outstanding job, and they even set up tarping from the roof to the ground before starting, so when they finished, the area was spotless with no nails or debris left behind. I highly recommend their services!

I recently had my first experience filing a claim for storm damage to my roof, and it went extremely well. The team guided me through every step, making it a smooth process. Their pricing was very competitive, and they responded quickly to repair my roof. While other companies took days to replace shingles on my neighbors' roofs after the storm, this roofing crew removed and replaced my entire roof in just one day. They also made sure to clean up every little detail afterward. I had a wonderful experience with them and have already recommended them to my neighbors who have been waiting too long for help. The quality of their work is exceptional, and the shingles they use are top-notch. I highly recommend their services.

We received multiple estimates from various roofing companies and decided on a certain one, and I'm really pleased with our choice. They offered the best price for the quality of shingles we were looking for. The owner, Cory, was very knowledgeable. I had many questions since this was my first experience getting a new roof, and Cory was always available to provide thorough and detailed answers. The work was completed in a single day, and we are thrilled with the outcome! I would definitely recommend reaching out if you need a new roof!

I had some issues with my garage roof and the gutters on both sides of my house were in need of repair. I reached out to Cory after hearing great things from several friends who had used his roofing services before. We set up an appointment for the same day. Cory provided me with a detailed estimate the very next morning and arranged for the work to be done the following week. The roofing job was completed professionally, on time, and met all the construction codes. Cory also shared some design suggestions to enhance the appearance of my roof. He even offered ideas about siding and presented me with design options. I’ve already scheduled Cory to replace my siding later this spring. If you’re considering any roofing or exterior work on your property, I highly recommend Cory as a skilled contractor and designer in the roofing industry.

I had my roof replaced by a local roofer in Franklin a bit over five years ago. At that time, the price was reasonable, and the workmanship seemed solid. Recently, I noticed a couple of leaks, pointed out by another contractor while doing electrical work in my attic. Naturally, I wanted to reach out to the roofer who installed it. I left several voicemails, sent emails, and filled out a contact form on their website but didn’t hear back for a while. I decided to get a quote from another roofing company for the repairs, which came to $4800. The issue was that the original roofer didn’t install flashing correctly where the roof meets a wall, and there was a large area where the shingles I bought were already damaged and not protecting against moisture anymore. I was initially unsure about recommending this roofer because of the lack of communication. Update: The roofing company did eventually respond to my review. I’m not sure where the mix-up happened, but I replied to their email. I tried calling again but was directed to a virtual assistant who asked me to leave a voicemail. I appreciate their response and was hopeful for a resolution. Update: I spoke with Roman from the roofing team, and he came to my home to address my concerns. We discussed potential repairs, and he scheduled a follow-up visit. Today, he came back and fixed the issues. He was always friendly and prompt. It turned out the initial problem was just a misunderstanding. This roofing company is definitely a great choice for your roofing needs.

They truly saved the day! I had a roofer who insisted on checking the gas vents and discovered a disconnected pipe in the attic after a recent wind storm. That explained the headaches we were having, which completely vanished once it was fixed! As for the roof, I learned about the features we were missing that were causing some rotting. I now know what quality roofing looks like, and with the peel-and-stick underlayment, if we lose shingles during a storm, the roof will still stay leak-free! I had no idea about these things before. The roofer was always available to answer my questions. Do contractors still do that? This one does! They even roofed my shed with the same great quality as the house. I feel confident this roofing will last a long time, especially if the insurance company agrees. I didn’t know what a quality roofing job looked like until this team worked their magic. Plus, the lawn looked better than when they started. Maybe they can handle landscaping too! How can I give more than 5 stars? I’m grateful for my health!

If you're in the market for a reliable and experienced roofing business that delivers top-notch work in Franklin without breaking the bank, I've got a solid suggestion. I remembered seeing the finished work of this particular roofing company around town numerous times when I was in need of a new roof. So, I decided to give them a call, along with three other businesses. When Ezekiel showed up, he immediately struck me as both professional and knowledgeable, boasting years of experience under his tool belt. He patiently answered all my queries, assuring me that he and his team would deliver nothing short of the best. True to his word, the result did not disappoint. I wouldn't think twice about recommending this roofing company to my friends and relatives. Even though I never encountered any issues with the roofing job, a few weeks later, I reached out to Ezekiel regarding a ventilator cap on my roof that was blocked with leaves. Ezekiel responded promptly the next day, and sent his team over the following day. Not only did they unblock the vent, but they also cleared out all the debris from my gutters. And guess what? They didn't charge me a penny for it. Now, that's what I call service!

Working with Ezekiel from Rivera Family Roofing & Remodeling was a truly positive experience. His meticulous attention to every detail, his in-depth knowledge of the roofing industry, and his commitment to providing excellent customer service put my mind at ease throughout the entire roofing repair process. The quality of workmanship exceeded all my expectations. Ezekiel kept me updated at each step of the process, even during a recent snowstorm. I was never pushed into sales, instead, I was thoroughly informed about all the options available to me, enabling me to make the best decision. They even liaised directly with my insurance company, alleviating that burden from me. Ezekiel was present during the repairs and rechecked the site the following day for any overlooked nails or debris, ensuring that I was satisfied with their work. If you're looking for a roofing company that treats its customers fairly, delivers top-notch work, and believes that you deserve only the best, Rivera Family Roofing & Remodeling is the one to opt for. Additionally, they showed great care for wildlife. I had a birds' nest in my old gutters, which had been there for over a decade. Instead of discarding the nest, they carefully cut that part of the gutter, sealed it, and rerouted my new gutters to avoid disturbing the nest. The birds returned and were delighted to find their old home undisturbed. See photo.

Nearly three decades ago, I had a roof installed by a different company. Recently, I realized it was time for a replacement, so I decided to call Rivera Family Roofing & Remodeling. The business has evolved over the years, and is now led by Ezekiel, who I was truly impressed with, just as I had been with the previous owner. Our project involved the installation of a new roof, as well as gutters, skylights, and leaf relief gutter guards. In addition, they replaced a portion of my home's cedar clapboard siding in Franklin. The outcome was impressive! The price and workmanship exceeded my expectations. I'm grateful for Ezekiel's valuable guidance. I also want to express my appreciation to his team, especially Roman and Cory, for their diligent work. The entire experience was truly satisfying.

Needing a new roof, we found ourselves in the midst of a sea of roofing companies. Our decision-making was further complicated by the fact that we had a tile roof and were considering whether to keep the tiles or switch to asphalt shingles or metal roofing. After a series of interviews and getting various price quotes, we were convinced that Rivera Family Roofing & Remodeling was the best company to work with. We finally decided on asphalt shingles. Making the right choice in terms of product and color was a bit of a process, but Roman was there with his wealth of knowledge and experience, providing us the confidence we needed for these crucial decisions. Given the size of our roof, the project was quite substantial. The team from Rivera Family Roofing & Remodeling worked non-stop for seven days. Throughout the construction, the team, including Roman, remained extremely responsive. Roman was always willing to address our numerous inquiries and concerns that came up during the project, never making us feel like we were burdening him. Although construction overhead is not the most pleasant experience, the team was keen to fit into our daily routines and limit the disruption caused by their work. They were diligent in cleaning up after themselves every day. Even after all the waste bins were removed, they came back several times to make sure no stray nails were left behind, which was especially important for our household with kids and dogs. In conclusion, I can't recommend Rivera Family Roofing & Remodeling enough for your asphalt shingle or metal roofing project. Check out the before and after pictures attached. We're really in love with the contrast the new roof gives our house in Franklin.

Cory, a staff member of Rivera Family Roofing & Remodeling, came to provide me with a quote for addressing a troublesome area on my roof. It turned out that there wasn't any need for repairs. However, Cory went out of his way to clean the gutter beneath the problematic area. This immediately improved the flow of water, especially during rainy days, and should avert any future problems. I heard about Rivera Family Roofing & Remodeling from my next-door neighbor. She recently had her entire roof replaced by them and had nothing but praises for their services. Now, I understand why! Cory truly exceeded expectations in assisting me and offered valuable advice regarding future roof maintenance. If I ever require any roofing services, there's no doubt I'll seek the expertise of Cory and his team again. Thanks a ton, Cory!

this roofing company is one of the rare ones that actually return calls these days. the owner, now known as roman, is quite responsive and personally came to provide the estimate. we received his quote within a day. cory, ezekiel and their team then followed up with top-notch roof repair done promptly. also, a big shout out to their office manager, who is extremely customer-oriented. she kept us updated and genuinely cares about the clients they serve. huge thanks to everyone for the splendid work. we highly recommend this company for your roofing needs.

i got in touch with a local roofer when my home started to show signs of a ceiling leak. cory reacted quickly and arranged for ezekiel, their technician, to come over for a free diagnostic visit. after a thorough inspection of the roof and attic, ezekiel concluded that the issue was probably due to an inferior flashing job done by another roofer near the chimney, coupled with some crumbling chimney mortar. within a fortnight of my initial communication with cory, the necessary repairs were carried out and a stunning new chimney cap was installed. i'm extremely satisfied and wouldn't hesitate to collaborate with them in the future!

Today marked our second engagement with Roman from Rivera Family Roofing & Remodeling. Our roof was installed in 2011 by a different team. Roman had previously fixed a leak around our chimney and it's still holding up perfectly. Our house is situated on a steep hill, with little protection from the elements, and features three dormers. During one storm, we noticed a leak from one of the dormers. It ceased afterwards, but we called in Roman. Within a couple of days, he arrived and thoroughly inspected our roof once more. In no time, he identified the issue and rectified it within 15 minutes. His roofing knowledge is impressive, and I value an honest professional like him. Roman didn't just stop at fixing the issue, he exceeded expectations. I will definitely call him when the time comes for a new roof. Additionally, I've hired him for annual roof inspections to ensure I'm spared from potential future leaks or damages. Much appreciated, Roman, for your prompt service. You truly set the bar high in the roofing industry.

Cory, the sales representative, initially paid us a visit and was incredibly useful in determining the necessary repairs for my roof following a hail storm. He even proposed a more fitting gutter color to complement the house. His response was professional and prompt. When the team arrived, Roman, the crew leader, kept me updated on all the progress, with the crew showing remarkable efficiency. They managed to finish an exceptionally steep roof in just a day. The post-work cleanup was outstanding, with only a small piece of gutter found around the house exterior. I can't recommend this roofing company enough and plan to use their services for a future bathroom makeover.

Following some unusual weather patterns recently, I noticed water leaking through my bathroom roof after a storm. This led me to research and engage with a roofing service renowned for their reliability, quality work, and reputation. Without going into too much detail, I zeroed in on a few local businesses and finally decided on one specific roofing service. From the moment I made my initial phone call to Cory, who promptly arranged for Ezekiel to visit my home to assess my roofing issues, the service was exceptional. Ezekiel was thorough in his examination, documenting the problems he discovered and discussing his proposed solutions. He then scheduled a follow-up visit for Roman and his team to carry out the necessary repairs. I can't express enough how satisfied I am with their service. Having moved here from further north, my experiences with various contractors over the years have ranged from excellent to dreadful. Therefore, I was incredibly pleased with the care, service, and quality of work I received from this team. Their attention to detail, like ensuring my backyard gate was secure after the repairs and cleaning up discarded roofing materials, was impressive. Their punctuality was also commendable; they were ahead of schedule! Hats off to Cory, Ezekiel, and Roman for coordinating and delivering an outstanding, quality job at a very reasonable price. I would highly recommend this roofing service to anyone in need. They genuinely care about their customers, no matter the size of the job. If, like me, you value dealing with a reputable company that stands by their work and delivers on their promise, this is the team to call. I am another extremely satisfied customer.

Feeling thankful that my cousin suggested Rivera Family Roofing & Remodeling to me! After a nasty storm, my roof started to leak, causing damage to my bedroom's ceiling. I figured the storm had caused some damage; it was strong enough to break off branches from several trees around my house. The thought of going through the entire roofing process was daunting, especially since it was only three years ago that I had completely replaced the roof. This was a necessary expense, as my insurance company required it for policy renewal due to the old roof when I purchased the house. It was an expensive affair, but a necessary part of homeownership. After filing a claim with my insurance company, they essentially turned it down, stating that the damage was worth $687 and should be repaired. Discussing this with my cousin - who had also suffered similar damage - she recommended Rivera Family Roofing & Remodeling and their representative, Cory. He came highly recommended as she had used their services for her home and was very satisfied. On giving them a call, Cory managed to slot in an appointment for me. He inspected my roof and confirmed that there was indeed significant damage from the storm, as well as other storm-related damages on my house. After an appeal with my insurance company and a re-inspection from a different adjuster, I received approval for roof replacement. All I wanted was fair treatment and to have my home restored. The previous roof replacement had taken a toll on my savings and each year, I was paying a hefty insurance premium. Once the approval came through, Cory scheduled the replacement. His expertise was evident as he explained the whole process. His team, including Ezekiel and Roman, were timely and hardworking; they left my premises clean and the roof looks fantastic! I couldn't be more pleased! I wish I had known about Rivera Family Roofing & Remodeling when I replaced my roof the last time. I'm so thankful to my cousin for the referral and I'll be sure to recommend them to my friends and family as well.

I initially reached out about a leak above my garage. It took a while for them to come out for roof repairs, but they eventually did. However, I had to contact them again about the recurring leak that I had already paid for. The leak was causing mold in my attic, damage to the garage ceiling, and water running down the wall. Despite my calls and emails, they were slow to respond. When they finally returned my call, they promised that someone would be out the next day. Unfortunately, no one showed up on the promised date. This was quite a disappointment, especially because I had previously used their services for a roof replacement and had even referred my sister to them. I want to clarify that they did not install the roof that I had repaired, but I did pay $650 for a roof repair. I've been trying to get them to come out and fix the problem but haven't received a return call yet. The ceiling damage is worsening and the mold in my attic is increasing. This is especially concerning as the garage it sits over is above my elderly father's living area, and I'm worried about him breathing in the mold. I sincerely hope that Cory, Ezekiel, or Roman can come out soon to fix this issue in Franklin.

rivera Family Roofing & Remodeling were, without a doubt, the most proficient contractors i've ever dealt with. Their wide-ranging industry experience and skilled craftsmanship came at an impressively reasonable cost. They expertly undertook the task of repairing a roof that had been around for 13 years. The new tiles they used matched the old ones so perfectly, and they were woven in so seamlessly, it was hard to tell where the old roof ended and the new work began. The team, which included roman, cory, and ezekiel, were truly masters of their craft. They showcased an impressive level of organization, and their clean work ethic was remarkable. Even though they had the most competitive bid in Franklin, their performance exceeded my expectations. In every possible way, i couldn't be more pleased with the roof repair job they did.

5 Star service: Cory was very easy to communicate with. All matters were well-documented. Cory assessed the issues with our roof and another minor problem without any hesitation, and promptly scheduled a date for repairs. His efficient team from Rivera Family Roofing & Remodeling completed the work swiftly. The cost was reasonable. Addendum: There was initially some confusion regarding my payment for the project. Cory delegated the responsibility of collecting my credit card information to Ezekiel. It appeared that Ezekiel used my credit card to make a payment at a roofing supply store. This initially left me without a receipt to confirm that I had paid in full upon completion of the roofing project. However, after a brief discussion with Roman, I was reassured and fully understood the process. I appreciate their patience in explaining the situation to me. Their service in Franklin is commendable.

upon posting my initial thoughts, i was kindly approached by several members from rivera family roofing & remodeling, the owner included. they wished to rectify the situation and i, being a believer in second chances, decided to give them another shot. roman reached out to me and asked me to recount the details of the job. i did and he promptly sent me a quote. ultimately, i chose them not because they were the least expensive, but because they clearly articulated what was required and how it would be tackled. the main problem was a leaking roof that needed repair and i also requested the addition of gutter guards. they gave me a timeline, and true to their word, arrived on time. ezekiel, their lead guy on site, did an exceptional job of keeping me updated on the process. a second team arrived to install the gutter guards and they too were efficient and quick in their work. during the roof repair, some planks were accidentally damaged, which led to more leaks. i didn’t realize this until later, but when i did, i got in touch with roman who promptly scheduled a return visit by the crew. they arrived on time, fixed the problem areas and left swiftly. initially, i was supposed to get two quotes from this company - one for a commercial project and another for a residential one. the plan was for roman to visit my home first, gather the needed information, and then proceed to the commercial property. however, because roman was already near the commercial site, i suggested we meet there first. when we spoke over the phone, i realized that he wasn’t aware that he was quoting for two jobs. he was very cordial and agreed to meet me at the commercial site. once there, he seemed a bit hurried as he had another quote to prepare and a flight to catch. i showed him pictures and explained the job, however, he didn’t inspect the area requiring repair. next, we went to my residential property where he performed a comprehensive inspection and promised to send me a quote for both jobs within 48 hours. when i hadn’t heard anything after 72 hours, i contacted roman as the commercial job was quite urgent. he assured me on two separate occasions that he was working on the quote and would have it ready soon. when i received the quote, the price was significantly higher than what another company had quoted, so i decided not to go with it. regarding the residential quote, roman again promised to send it within 48 hours, but i'm still waiting. despite the initial hiccups, they managed to earn my trust and respect through their commitment to fix the problems and their high-quality workmanship. i have no hesitation in recommending rivera family roofing & remodeling to anyone in franklin who needs roofing services.

My homeowners insurance suggested I should change a few warped shingles to avoid future issues and ensure the renewal of my policy. I reached out to Rivera Family Roofing & Remodeling and Roman was the one who inspected the shingles. He provided me with a fair and reasonable estimate. Ezekiel, Cory, and the rest of the crew arrived and carried out the necessary repairs. They even took pictures for documentation purposes, knowing I needed to send an invoice and photographic evidence to my insurance company. They promptly got everything in order, enabling me to submit the required documents to my insurance company. A big thanks to Roman, Ezekiel, Cory, and the entire team for making this a swift and enjoyable experience in Franklin!

My roof was recently replaced and I must commend the outstanding work done by this roofing company. I collaborated with Cory and Roman and I can't speak enough about their impressive professionalism and the high quality of their work. From the initial discussion to the last inspection, Cory, Roman, and their team went out of their way to make sure I was totally satisfied with the job. Not only did they finish the work sooner than anticipated and within the budget, but they also kept me updated throughout and gave me regular progress reports. Their team was always polite, respectful, and neat, ensuring they cleaned up before departing. The roofing work itself was exceptional - the new roof looks stunning and has stood up flawlessly in the months since its installation. I've encountered no issues with leaks or any other complications, and I am confident that my new roof will serve me well for many years to come. In conclusion, I would highly recommend Cory, Roman, and their roofing team to anyone in Franklin in need of roof replacement or repair. Their team is skilled, dependable, and dedicated to providing top-notch service to their clients.

The recent significant roof repair job executed by Rivera Family Roofing & Remodeling on our condominium building is merely the newest in a long line of successful projects they've completed for our condo association over an extensive period. Their range of tasks varies from reinforcing basement pillars to constructing custom bookcases and even restoring a century-old floor whose foundations had worn away. No matter the size of the project, Cory, Ezekiel, and Roman approach each task with innovation, professionalism, and vigor. Plus, they fully support their work!

we've engaged rivera family roofing & remodeling for services on multiple occasions. the initial task was a complete roof replacement which turned out absolutely stunning. simultaneously, they installed a new gutter system for us, which we've been thrilled with. no more nerve-wracking stints on ladders to clean pine needles from the gutters. recently, we had them replace the front house gutter. we had crown moulding, which initially posed a challenge for the gutter installation without removal. however, they innovatively figured out how to do it! they managed to create a build-out and attach the gutter, solving our problem. while the gutter was down, we experienced basement flooding during heavy rains, so you can imagine our relief not to worry about that anymore. our point of contact, ezekiel, is fantastic! he's respectful, understanding, well-informed, patient, amusing, and accommodating. anytime i need him, i can reach out via call, text, or email. he always responds promptly, often almost instantaneously. the office team is equally commendable. everyone is extremely attentive. all the installers and project managers, including roman and cory, that we've interacted with have been superb. they prioritize the quality of the work, the aesthetics of the final project, and the cleanliness of our property, which is incredibly impressive! it's rare to find a service that delivers excellent results while maintaining a tidy workspace. but with this company, it's a given, like a package deal. and let's not overlook their warranties! as far as i'm concerned, they're top-tier. initially, we considered two other roofers, but it was ezekiel and their impressive warranties that won us over, and we couldn't be more satisfied. i'm sure we'll be seeing you again, rivera family roofing & remodeling!

I want to begin by expressing how pleased we are with the completed roof repairs and with the roofer's prompt response to the various obstacles that were encountered during the roof installation process. Scheduling a consultation for an estimate was a breeze and the meeting with Roman was swift, enlightening, and devoid of pressure. Roman's expertise in roofing was quite evident. Additionally, getting a quote for gutters was straightforward and quick. On the day the roof was being installed, the team arrived early and promptly began their work. The site was kept clean all day and the supervisor, Cory, kept us updated on the progress. At one point, a roofer lost his footing and accidentally put his foot through our ceiling. Thankfully, he wasn't hurt and Cory immediately assured us that the damage would be rectified. Later, while winding up an air hose, one of the roofers accidentally broke a pane of glass in our storm door. Once again, the team assured us that the damage would be repaired. After the roof installation was completed, we realized that the various roof vents weren't reconnected. The roofer dispatched a crew that same afternoon to mend the hole and reconnect the vents in the attic. During this process, another worker slipped and fell through a different part of our ceiling. Fortunately, he was unharmed, and that hole was also patched up promptly. In the subsequent weeks, a professional drywall and paint team was dispatched by the roofer to mend the ceiling damage, making it look as if nothing had ever happened. A replacement pane of glass for our storm door was also ordered and installed. Our roof and the rest of the house look outstanding. Despite the issues that arose, the roofer took responsibility immediately and without dispute. Ezekiel and the rest of the team made it clear that repairing our house was their top priority, and this was evident in both their words and actions.

Another wild downpour means another leak. But thanks to Cory and his crew, I never fret about it. I'm taken aback that I haven't penned a review yet, perhaps I assumed I had. I began employing this roofing service years ago when I summoned 4 roofing firms to inspect a leak in my garage. After one disappointment and two individuals gazing at my roof and declaring I need X for $Y (both disparate things), Cory stepped in. He actually ascended onto the roof and captured pictures to show me. The labor is impressive and the costs are equitable. They are my preferred roofers now.

Following a few bouts of strong winds in Franklin, we noticed some caps from our shingle roof scattered across our lawn. We reached out to a local roofer and were put in touch with Ezekiel, the supervisor. To our delight, he was on site the very next day, swiftly fixing the damages on our roof. His prompt response was greatly appreciated, especially with the forecast predicting rain. Despite the task being a relatively minor one, Ezekiel didn't hesitate to assist. He courteously called us before his arrival and demonstrated professionalism and efficiency when he got here. We wouldn't hesitate to call on him for future needs, including larger roofing projects. We are thoroughly satisfied and would recommend this roofer to anyone in need of such services. After another windstorm hit Franklin, we found ourselves with a few more missing shingle caps. When we contacted Ezekiel on a Friday, he was back the following day (Saturday), promptly addressing the issue. He is a professional, reliable individual and we highly recommend his roofing services.

We had a fantastic interaction today with Roman regarding a skylight replacement. He thoroughly explained the procedure from start to finish before conducting a visual inspection on the roof. Roman showed us a video of the problem area and highlighted other potential issues. He addressed all our queries and concerns effectively. The whole experience was surprisingly pleasant, prompting us to hire them for the task. We're confident in their ability to deliver and will post another review once the work is completed. After Roman's visit, the work was carried out by Cory. The results are impressive. Not only did they clean up the debris, but they also returned later for a second pick-up. They provided pictures of each step in the process. The real test will be the next rainfall, but we have no doubts about the quality of their work. We would unquestionably hire them again.

working with this roofing company was a fantastic experience. i had significant roof damage due to hail and wind, and i was aware that repairing it might take some time. however, they quickly addressed an urgent issue, repairing a hole in my roof caused by wind damage to prevent any leaks until the full repair could be carried out. they were prompt in their service. in just a day and a half, they had completed the job! they even showed me photos of the finished work. all i can say is, they did an excellent job! i would highly recommend them to anyone in need of roof repair or maintenance. great job, team!

Fantastic roofing service by Rivera Family Roofing & Remodeling! I required a big porch (10' x 40') to be re-roofed as it had a leak during the rainy winter months. The forecast wasn't promising for a while, but at the first hint of good weather, Roman called to schedule the job. In a span of three days, they managed to do a complete tear-off, install new plywood, a new membrane, and new shingles. They even added three extra rows up the main roof. The pricing for the porch job was so attractive that I decided to have Cory also brush off the moss from the entire roof and replace the ridge cap shingles. Both Roman and Ezekiel worked incredibly hard and were a pleasure to work with. They got the job done, cleaned up the house, and completed everything as planned. Truly exceptional service! I'm baffled by anyone who could have a negative review. From beginning to end, my experience was second to none. Couldn't have asked for better.

I had a fantastic experience with Rivera Family Roofing & Remodeling when they replaced both the shingle and rubber roofs on my home in Franklin. Their pricing was fair and their teams, one for each type of roofing material, were highly professional. I was particularly impressed with how Ezekiel, Roman, and Cory maintained the cleanliness of the site and frequently checked around my property to ensure no nails were left in the yard. It's evident that they take pride in their work and truly care about their service. I would definitely recommend them.

Roman's skill and professionalism are commendable. I would definitely recommend his roofing services to my loved ones and acquaintances. He sets himself apart by managing the entire roofing process meticulously, ensuring you're constantly updated on the project's progress. The pricing is reasonable and competitive. Thanks for the outstanding roofing job in Franklin.

I'm absolutely thrilled! Ezekiel devoted plenty of time to thoroughly understand our roofing requirements. The price provided by Rivera Family Roofing & Remodeling was exceptionally reasonable, and the roofing installation was carried out professionally, all in just one day. Our yard in Franklin was left even tidier than it was before they arrived. The owner's son, Cory, inspected the site and returned for a comprehensive walkthrough. It's undoubtedly a five-star service! And trust me, I'm not one to be easily satisfied, but these guys truly outdid themselves!

These guys are the top-notch roofers in the business. We found more damage on our roof than we anticipated but they tackled it promptly and efficiently, like a duck takes to water. Cory and Roman were not only friendly but also well-versed in their field. When my dog accidentally locked me out of the house during their work, Ezekiel was kind enough to assist me in getting back in. I can't stress enough how grateful I am for their exceptional roofing project and their excellent communication skills. If you're in Franklin and need roofing services, I highly recommend these guys!