- Antioch
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
What people say about “UrCovered Roofing”?
Customer feedback for UrCovered Roofing is largely positive, highlighting their professionalism, prompt communication, and quality of work. Many reviewers noted that the team was courteous and responsive, addressing questions and concerns in a timely manner. The delivery of services, from estimates to job completion, was frequently praised for being efficient and transparent. However, one review expressed disappointment regarding the lack of detailed breakdowns in quotes, indicating some room for improvement in communication for complex projects. Overall, the experience of working with UrCovered is viewed favorably by most customers.
What Users Like The Most
- This was by far the best experience I’ve had with any kind of home repair professional.
- The team was courteous, professional, and pleasant to work with.
- They came out the next day promptly and fixed it in 15 min.
- I would use these guys again; very responsive.
- The crew was respectful and friendly.
What Users Like The Least
- We received our quote from Michael which was just a lump sum.
- I reached back out to William to discuss increasing the floorplan and to ask for a breakdown.
Recommended Reviews
One of the best operations I have dealt with. Being in the Construction industry for 8 years, I have these guys at the top of my list
Seeing all the good reviews, we initially reached out to UrCovered about building a foundation/framing out a DADU but then we learnt they are now taking on entire DADU projects which we were excited to hear! William came out to meet out in person to discuss our needs. We really liked him and we received our quote from Michael which was just a lump sum (which is fine) around $120,000. I reached back out William to discuss increasing the floorplan and to ask for a breakdown or at least some estimates on the various big ticket items (foundation/framing/electrical/plumbing). He said he should be able to do that and would get right on it and send a more detailed quote.
Few days later I received from Michael the same lump sum style quote also telling us that if we want a more detailed quote, we'd need to pay $1500 (which we we'd get a credit for, if we chose UrCovered). I tried to call/text William to clarify what's going on but never got a response.
I understand that preparing a quote takes time and thus money but I would expect a company to communicate clearly and be upfront when discussing pricing and estimates. It seems to me that there is communication gap between Michael and William.
We appreciated the reasonable discussion of options, the detailed quote, and the quick replacement of our roof once the financing was in hand.
- Antioch
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured