Premier Restoration Hawaii - Kailua Kona, HI

We had a terrible leak after the recent rains and our living room was flooded.

The Premier Restoration team managed to find the leak, which was kind of incredible, since it has existed since the house was built in the '80's! It turns out that, only if there was sustained rainfall when the wind was blowing hard in an odd direction, it would leak into the house. We had noticed that the carpet would periodically get wet, but we have a child and we just assumed that he was spilling something. The entire wall was soaked and weak, there was massive swelling in the wood parts and the carpet was completely ruined. When the wall was removed, severe mold was found.

This was all corrected and replaced, quite rapidly and for a reasonable price!

The gentlemen working on our project were Pana, Andrew and Izzy, Albert (the elder), Albert (the younger) and Mac! They did a great job.

We also received great support from Joshua, Donna and Sean!

I would certainly recommend them and will enlist their services in the future!

Premier has been great for the mold remediation at my work! Everyone I worked with from Anela who was SO helpful in setting the job up, to team Alberts (the two Alberts on the remediation team) to the repair crew Qishaun and Jason were SO GREAT!!
I would definitely recommend Premier and would use them again!!

Qishaun, James, and Jason were all very excellent in every aspect of their job! From floor removal and to installation of new flooring and everything else they did, it was all very professional! The quality of their work also was excellent and you can tell they take pride in their work! Couldn’t have asked for better people to come out and complete everything!!! Thank you guys!!!

Anela and her team were very accommodating, professional and timely! They were a pleasure to work with. We were extremely pleased with their work and follow through. Highly recommend them!

One of your employees was out of control on Friday, July 7th. I was at the fair by target. Standing by a man clearly waiting for his food and had no interaction with your employee until your employee started yelling at him pretty horrible accusations and threatened his life. I didn’t know what to do but felt bad for this family. He even went chasing his car and he was with his family. Your employee screaming was still screaming get off my island and threw his shirt off to go beat this man up who was yelling at him to leave him alone. Maybe your employees shouldn’t behave in such a manner with your logo on it.

Professional, on time, quality work. The company brought them in to do mold removal and then rebuild. I would call them for anything needed.

A shower pan in one of the units I manage in Mauna Lani failed and caused major drywall damage. Josh Tappero and his team were quick to respond and complete the clean up and replace all the damaged drywall. Once it was determined the shower pan failed, Josh presented the Owner with a easy to read quote to completely replace the pan in the tiled shower. This included a new tiled floor in the shower and tiling up the shower walls about 2 feet. Josh's team got to work and completed the project in a very timely manner and it turned out fantastic. The Owner finally arrived and was very pleased with the results also. We cannot say enough great things about the responsiveness, communication and quality of work from Josh and his team. Kerrie Mattis - Lava Rock Realty

Our family had contracted Covid and after being released from quarantine, we wanted to have our home properly sanitized, fogged, and our surfaces wiped down. Premier Restoration Hawaii went above and beyond our expectations to work with our ohana and make sure that our home was safe and clean once again. Their team was on time, professional, and came prepared with the proper equipment to get the job done. Thank you Premier Restoration Hawaii for being there for my family and I during this difficult time. We really appreciate it!

Grateful to Premier for a job well done! As with any restoration/remodel there are bumps along the way-it’s how they’re handled that makes all the difference. Having owned six homes over the years I know it’s about the people, like Josh Tappero and Kekoa Esperon who communicate, develop trust, and the confidence that in the end all will meet or exceed expectation. Thank you for making my house my home once again!

Many thanks to Shaun Powers, Joshua Tappero, Mahvan and all the others that worked on my project. You all did a great job and I am totally satisfied with the finished product. You guys are very pleasant to work with. Premier is special because they have employees like you. I would not hesitate to use Premier again.

We had a tenant that vacated and it took us a couple of months to go through the court process to gain access to the space. In that time, there was no power to the walk in refrigerator or freezer. They had left the doors closed. With moister, it became heavy with mold. Premier came in, quickly cleaned and left us with a safe space. Appreciated their fair price and quick, friendly service!

I am very thankful for their help on a recent flood I had from a broken shower valve. My house was soaked and I was very worried about other damage from this. They dried everything and I was able to save the room next to it. I highly recommend them!!