Pillar To Post Home Inspectors - The Brendan Marchant Team

Pillar To Post was fantastic to work with thorough, professional, and incredibly helpful. They took the time to explain everything in detail and answered all questions patiently. The process was smooth from start to finish, and their friendly, approachable manner made a big difference. Highly recommend if you want a detailed inspection and excellent customer service!

Pillar to Post, Brendan and Ryan, deliver great service and comprehensive feedback that helps Buyers make informed choices. Appreciate their service as well as great team communication.

Brendan, thoroughness, attention to detail, clear communication, and ability to explain complex issues in a way that's easy to understand. He explain complex findings in a way that’s easy to understand.He is very professional. I got a detail report with his finding, and it was a reasonable cost. I highly recommend Brandon.

Brendan was very thorough in his inspection of my mother’s house. The house was built in 1925 and has undergone several remodels since then which only made his job more difficult. When Brendan was unable to complete the last few feet of the sewer scope, he waived the charges until I could get a plumber to come and remove a toilet. The format of his report included lots of photos and an explanation with recommendations that were clear and concise. I would highly recommend Pillar to Post Home Inspectors and the Brendan Marchant Team!

Brendan was extremely throrough for his inspection. It was very helpful that he allowed me to shadow him through the inspection to learn about my future home.

Ryan provided an excellent, thorough inspection. He allowed us to ask a lot of questions and took time to answer and explain everything we wanted to know. We couldn’t be more pleased!

Ryan is amazing!!! He went above and beyond taking the time to explain everything he was doing and finding. He gave us great suggestions and tips! It was a fun time being in the 360 images as it made for great memories of our first home purchase!!

We are in the process of purchasing a home. We booked an inspection with Pillar to Post on the recommendation of our real estate agent. We met Brendan on site before our agent arrived. He showed up early and was climbing down a ladder after inspecting the roof. He had completed most of the outside inspection before we arrived on site. He was friendly, knowledgable, timely, and honest. He shared his findings during the inspection as we followed him around the home. He found a major item that needs attention prior to moving in. We are very grateful for his thorough inspection. The report is easy to read and has lots of pictures. And - Brendan is the owner! I would recommend this company to anyone needing a home inspection.

RYAN MACE DID AN OUTSTANDING JOB INSPECTING OUR FUTURE HOME, BUT BETTER YET, PROVIDED VALUABLE INSTRUCTION AND SUGGESTIONS TO MAKE OUR NEW HOME WORK FOR US. WE GIVE HIM OUR HIGHEST RECOMMENDATION

Inspector was friendly, knowledgeable and great at explaining what he was seeing. Report was thorough and the repair estimate service was quick and easy.

Pillar To Post was Professional, Friendly, and Informative. We were very impressed with the service. Ryan's inspection was thorough and the report was delivered quickly for our review.

I had my house inspected about 1 month ago, this is probably with 10th home inspection, they made little recommendations. I went under the house with the inspector and there was a possible leaking pipe, I thought it was leaking, he did not. Come to find out after getting a plumber it was leaking. Also missed an unvented bathroom. When i called them, the conversation got immediately defensive with "things change over time", I had plumber in 5 days after closing and vent from the bathroom did not magically disappear. I should have just done the home inspector myself. Also this is a just a Brand Name corporation. Id would use a local person who invest in the community, instead of a Nation Wide company. Also the consumer service was the worst. I wad told that i had a fantastic inspection, they would not do any refunds or pay for any repairs. Well if a leaky pipe is a fantastic inspection and thats what your looking for use this people if not use someone else.

In response, I was under the house with the inspector there was a leak (I saw it), he did not think so. I was advised against requesting access to attic, when i asked him if we should. A 20 foot caped with a drip leak with a corroded connection does not happen over 7 days.

The proper response would have been 1) I am not sure I am going to recommend a plumber. 2) Lets request access to the attic so we can be sure all the venting is correct, over time old houses can have improper repairs.

Overall society is lacking responsibility and ownership. If you go the doctor and best practice is a cholesterol pill (ie inspecting the attic), and thats not what you recommend then your still liable.

Brendan was FANTASTIC in his inspection for my new-to-me house. He was clear and concise, made me aware of what needed immediate attention vs. near future attention, and more than happy to answer all of my questions. Highly recommend!

I have been using Pillar to Post the past 10+ years being a Realtor here in WA they have ALWAYS been very easy to schedule, prompt replies even on the weekends, and the inspectors have been top notch. I have been very pleased with their work, very thorough, very friendly and informative to the clients and all of my Buyers have loved them!!! Ryan and Brenden are great to work with!

Professional, thorough, kind, and great communication! I absolutely recommend Pillar To Post and will use them again. Ryan was so easy to have around while he did his work and helped me to understand exactly what needs fixed in order to have my property in premium condition. Additionally, the staff who answered the phone, scheduled, and managed contract/payment- were just so good. The whole experience was 10/10.

September 2024 was the 10 month anniversary of our new home in the Ovation at Oak Tree Development in Lacey. We called Ryan Mace at Pillar to Post to revisit the property for a follow up inspection since he had visited the house originally in September of 2023. Ryan is very thorough and knows all the hidden spots to look at. It paid off again since we found a water leak issue and a weird insulation problem. Both have since been repaired and upgraded by the builder. Its funny but some minor debris left on the roof in 2023 was still in the same spot in 2024. We will be reviewing the remaining small items on the Inspection Report with the Customer Service folks at Ovation soon to wrap everything up for 2024. Next up is the 22 month inspection next year. Of course I will call Ryan at Pillar to Post! The team over there takes care of us.

Jim

These guys recently performed a new construction inspection. They did an excellent job and came back after some issues were addressed. Very knowledgeable.

Brendan was absolutely amazing! As a first time home buyer, his transparency and thoroughness in answering my questions was greatly appreciated. I left the inspection feeling as though I could make informed decisions on next steps in the process of home ownership. Highly recommend!

Ryan from Pillar to Post inspected the condo I am purchasing. Ryan was friendly and professional, and did a thorough job. He explained his observations to me and then provided several comprehensive reports. I feel confident about my understanding of the condition of the property I am purchasing. I would highly recommend Ryan and Pillar to Post Inspectors.

Very professional experience. Taking photos then reviewing them with me was helpful in seeing where potential problems could be. I did not feel rushed. Appreciate the patience while he answered all my questions and put my mind at ease during a stressful time.

Pillar to Post came highly recommended. Their inspections helped my wife and I to make informed decisions on the house we were purchasing.

Would recommend:)

John Baker was great. Super thorough, explained everything and made sure we felt confident in the inspections. I would definitely use them again.

Brendan's Team at Pillar to Post always conduct a detailed inspection and are able to break down their findings in a professional manner. I highly recommend Brendan's Team at Pillar To Post!

The Merchant team has always done great for me! They are good with clients and have a ton of experience. They always go above and beyond to provide the best service possible!

My only disappointment was the interior vacuum system was not reviewed. I would have liked to: 1) Know it was operational; and 2) If all the attachments were in the home. As an appliance attached to the home, I thought it should have been inspected.

Brendan and Ryan were chatty, informative, and a pleasure to speak with! Very happy with my overall experience. Thanks, guys!

The inspector new what he what he was doing. he covered the house top to bottom. He took a lot of pictures.

I felt like I got a very thorough inspection. Especially appreciate the detail that was gone into explaining his findings and recommendations!

Thanks Ryan for inspecting a VERY challenging home with professionalism and courteous to both the homeowners and our buyers. It was one for the books!

The inspector was on time. I was with him for all of the inspection and he was very thorough. He was polite and answered all of my questions. He had the report finished and in my hands the same day as the inspection. This is the second time we have used Pillar to Post and would use them again if needed.