Logo of Ned Stevens Gutter Cleaning

Ned Stevens Gutter Cleaning - Seattle, WA

  • 709 Industry Dr, Tukwila, WA 98188
  • Residential Roofing
  • Free Estimates
  • Green Roof
  • TPO Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Ned Stevens Gutter Cleaning, we specialize in a comprehensive range of roofing and gutter services tailored for both residential and commercial projects. Our expertise encompasses roof repair, roof vent installation, roof deck repair, roof waterproofing, gutter installation, and roof leak repair. We pride ourselves on our ability to manage complex projects from start to finish, ensuring that every detail is attended to with precision. Located in Tukwila, Washington, we serve Seattle and the surrounding regions, bringing organization and consistency to every job we undertake.

Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. We understand the importance of thorough project coordination, which enables us to tackle even the most intricate tasks effectively. Your satisfaction is our priority, and we look forward to assisting you with your next project.

What people say about “Ned Stevens Gutter Cleaning”?

Customer feedback for Ned Steven’s Gutter Cleaning is mixed, with a significant number of reviews highlighting outstanding service and effective communication. Many customers praised the professionalism and promptness of the workers, noting their thoroughness and willingness to explain issues found during the service. However, there are considerable complaints regarding customer service and scheduling, with some customers experiencing repeated failures to fulfill guarantees and follow through on commitments. This inconsistency in service delivery and customer support affects the overall perception of the company.

What Users Like The Most
  • The workers showed up as planned and left my property in good order.
  • They worked hard, cleaned well, and communicated effectively throughout the process.
  • They do a great job and do not require that you are at home - definitely convenient!
  • Gaston and crew exceeded my expectations with their knowledge and expertise.
  • Ned's workers put an extender on the downspout, which was a good fix for my issue.
What Users Like The Least
  • Terrible customer service and scheduling; they never show up when they say they will.
  • They claim to have a two-year guarantee, yet that is not honored.
  • Constantly email, call, and send letters despite being blocked.
  • The crew left without completing the job, and I had to call them back.
  • I felt like they were just trying to get more business without clear communication.
Recommended Reviews
Overall Company Rating
Good 4.4
Out of 51 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Robert Tansey
Aug 3, 2025

Terrible customer service and scheduling. Never show up when they say they will. They installed new gutters 2 years ago. When they finally came out to clean them this summer they told me the gutter pitch was off and needed to be corrected. They've been cleaning them for over a year and either the pitch has been fine or they never noticed it. I called and told Neds THEY installed the gutters last year and if the pitch was off it was their fault. They agreed and said they would be out within a month to fix them. They never showed up. I called again and they guaranteed they were coming within the next 3 days. That was two weeks ago. I'm done. I question if the pitch is really off. Avoid this company at all costs.

Cannon Jones
Jul 25, 2025

We were very pleased with Ned’s services.
Jorge and Urial did an outstanding job. They worked hard, cleaned well and we will definitely use them again. Excellent customer service as well.

Wyatt L
Jul 11, 2025

Total scam and terrible customer service. Look no more than all the one star reviews that people have posted on here with issues spanning from their support to the actual services work…

They claim to have two year guarantee and will come out to handle issues, yet that is not honored and they push you onto paying recurring service plan. Make up your minds, either don’t charge 2X for one-time cleaning as your competition or don’t say you have two year policy when it’s not even honored.

Jacob Burnett
Jul 9, 2025

I used this company once for a gutter cleaning (they did a fine job). About two years later I called them for a quote on a job and decided to not go any further than that. Ever since they CONSTANTLY email,call,send letters to me despite me blocking them. This company is the Comcast of gutter cleaning

Sharon
Jul 6, 2025

Quick response. Representative explained everything clearly. Very prompt service, and the work was done quickly and efficiently. Reasonable prices too! Thanks Ned Steven’s Gutter Cleaning!

Jim Forgey
Jun 30, 2025

The men did a wonderful job. Our 3 levels can be a challenge, and they showed us pictures to make sure were satisfied.

Kelly Barr
Jun 28, 2025

The two workers arrived on perfect timing and did an amazing job. Shaqis has amazing communication skills, I asked if he could take a before and after picture as I am not able to get on the roof to see for myself and I was extremely pleased with the results! He even showed and explained other problems I didn’t know I had with my gutters and roof, I will definitely be booking with this team again soon for these issues!

James Boucher
Jun 24, 2025

I used this service for gutter cleaning- the job was done efficiently and all debris was removed from my property. I would have liked to speak with the guys that completed the service but they were in and out so quickly. I would/ will hire Ned’s again.

Eric Cobb
Jun 14, 2025

The workers showed up as planned, although we weren't home they rang the doorbell and left a door hanger indicating service complete. After cleaning all the gutters they cleared my yard of all leaf debris. Very professional and respectful of property.

Lissa Payne
Jun 10, 2025

Expensive. Were on site for less than 30min. Seemed to clean gutters, but will know better when it rains again which will likely be awhile since it’s June. Didn’t talk to me about an apparent “issue” rather left a number to call to “discuss.” Would have much rather chatted and been able to ask questions and see exactly the issue. Not confident the problem will be communicated well and feels a bit like just trying to get more business.

Seth Harris
May 26, 2025

Ned’s recently cleaned the gutters at my house. The two workers arrived promptly and informed me that they were on site. They worked efficiently and thoroughly and left my property in good order. I would highly recommend Ned Steven’s Gutter Cleaning.

Kristine Tryon
May 10, 2025

The person cleaning our gutters arrived as scheduled. He let me know he was starting his work. I am unable to see my gutters so I cannot comment on how clean they were when he finished. The ground clean up after the gutters were cleaned was good, not great. I cleaned up our front garden the next day and there was some gutter debris he did not get before he left. I would still hire Ned’s to do the work.

Tonie Christine
May 6, 2025

I have used these guys on a house I sold a couple years ago as well as now my own home. They are quick, respectful and do a great job. We had a slight "snaffoo" with communication between my husband and I so they accidently left before the job was complete but when I called and chatted with someone they came right back out and took care of the mishap and finished up the project. Thanks Gustavo, Eudin, Carlos and Melvin. They are fast and did a quick clean up too.

Anne Sheridan
May 6, 2025

I can’t say enough about Gaston and crew today with Ned’s Home. They pressure washed beyond all expectations and did my deck and house siding and patio furniture.
I could not be more thrilled with Gaston and his knowledge and expertise. Best ever . Thank You NED’s. Already signed up for same service next year

Yoana Aitonean
Apr 17, 2025

Can’t say enough about the quality of work, great communication and prompt service. The guys were professionals and told me when they were coming. Thank you!

Janine Poulsen
Apr 16, 2025

Tried to clear underground pipe but wasn’t successful … it wasn’t because the crew didn’t try. Tree roots have taken over making the job impossible. Ned’s workers put an extender on the downspout which should work as a good fix.

Christine Quarles
Apr 15, 2025

I like that they keep us on schedule for routine maintenance issues that can be so easy to forget. They do a great job and do not require that you are at home - definitely convenient!

EG
Apr 13, 2025

Thanks to Gustavo and crew for their service this week. After I found an issue after my roof service and called back, Gustavo came back out on Saturday and went above and beyond. Appreciate the time and understanding!

Merle Gregg
Mar 28, 2025

Paid to have my lower roof clean (and all gutters) and when they left the lower roof still needed work. They came back immediately and did a great job.

Lynn Mattie
Mar 25, 2025

Jorge and Melvin are very nice gentlemen who respected my home and property as they cleaned the gutters and removed debris that clogged the downspouts. I Would welcome them back for future work. They worked hard and did a very good job.

GINNY Mercer
Mar 22, 2025

Albins crew was timely, professional and did a great job! Will use again and have shared their contact info already.

Brian Wood
Mar 10, 2025

Excellent work and service! I have contracted Ned Stevens for regular gutter cleaning and also hired them to soft wash my roof and deck and have been very happy with the quality of their work. The workers, Eyner and Melvin, have always been punctual and respectful and I have always appreciated their work. Highly recomend!

Rob M
Mar 4, 2025

So far so good. Neds guys were freindly and answered all my questions. They were affordable, quick, and quality work which is rare nowadays. I'm looking into other services by Ned, just because I was so happy with them.

Stephanie Morse
Jan 12, 2025

Great communication to set up the gutter cleaning appt, then waited 3-4 weeks to get the project done, waiting for dry weather to climb on the roof. I can't see the roof, but assuming they did a good job because I could hear trickling water a day later when it rained. I didn't see a collection of debris below the downspout in back upon completion so they must have cleaned up. My husband said he saw them bring a hose up and simply squirt debris along gutters and into downspouts. The front gutters apparently lead down under house then into the main street (storm drains), so I don't see debris. Hum, not sure how that doesn't get plugged in future? I didn't meet the 2 men, but my husband did and said they were very professional and quick. Thank you so much!

Laura Feuerborn
Jan 4, 2025

They came out for a total of 5 minutes and sprayed our gutters with hoses, leaving clumps of leaves clogging our drain spouts. They did not perform the job we paid for. When we complained, they only offered to sell us more services. This is my first one-star rating of a business. I would not recommend.

Stan Burgess
Dec 25, 2024

Very professional. Up to date equipment. Use leaf blower on roof prior to gutter cleaning. Workers are neat and respectful. Highly recommend.

Edward Stoering
Dec 24, 2024

Great work! Crew went above and beyond to make sure everything was cleaned up around the house. Highly recommend their service to anyone who wants good old fashioned customer service!

Christopher Sommers
Dec 23, 2024

Great job on my gutters. Hard working crew. I will be hiring them again. I usually don’t write reviews but this was such a fantastic job.

Mark Hale
Dec 18, 2024

Just before the recent monsoon rains Ned Home Roof and Window Cleaning crew came out to clean our gutters and roof. They were on time, courteous and amazingly efficient. I would recommend their company and service to everyone!

Kevin DiTraglia
Dec 5, 2024

Had an urgent issue when we noticed a little bit of water damage on the inside of our townhouse near the gutter and called Neds.

They were able to get me scheduled quick and sent someone within a day, unfortunately they did not have the proper ladder for our house and left. I called to complain and they sent another team out that were super helpful.

Gustavo, Gaston, and Jorge were able to quickly clean the gutters, test them and give recommendations, and gave great care to my piece of mine of solving the problem. They also went above and beyond and cleaned the outside moss on the gutter with a hand rag, even though that was not part of the original contract. Big thumbs up to this crew!

Greg Collins
Dec 4, 2024

They did a wonderful job, especially with the clean up afterwards. Everything looked great. I would caution though, that in really cold weather they should disconnect hose bibs so they don’t freeze.

Lawrence Knapp
Nov 30, 2024

The crew showed up while we were away, which we were told could happen. When we came home the roof and gutters were clean and they bagged up the debris and left it next to our yard waste bin.

David De Maria
Nov 30, 2024

I recently had Ned Stevens Gutters come out to my home to add flashing from my roof to my gutters. Although my initial experience wasn’t ideal due to the flashing not looking visually appealing. I spoke with the worker who immediately put me on the phone with his manager. I have to say that Gustavo, the manager, really made things right. After expressing my concerns, Gustavo stepped in and took control of the situation. He was extremely personable, professional, and committed to making sure everything was resolved. He didn’t just address the issues—I could tell he genuinely cared about delivering the best possible solution. He tackled a nearly impossible job with skill and creativity, finding the perfect fix. Gustavo went above and beyond, and I couldn’t be more impressed with the result. If you’re looking for a reliable and dedicated team, Ned Stevens Gutters is definitely worth considering!

Paul Mittendorff
Nov 15, 2024

Albin’s crew from Ned Stevens Gutter Cleaning was great. Completed the job quickly and perfectly. Also provided great advice on ways to save me money. Will recommend

William Prichard
Nov 10, 2024

Quick and friendly consult, fair bids right over the phone, quality construction/materials, and fast install. The only thing to keep me from giving five stars was a longer than anticipated lead time. Was told 7-10 business days, turned into 2 weeks and no one called to tell me.

K P
Nov 7, 2024

The communication between the home office and the vendors is lacking. When I called to complain, they did a lousy job. I asked the representative to send me photos of proof that they cleaned my gutters. After receiving the images, I realized they had cleaned the garage gutters. Four days later, they sent the crew back out. Guess what? They were on top of my garage roof again. Nobody is communicating with these guys. Thankfully, I was home, ran out, pointed to my house and said clean those gutters. Your communication is not working between me, the vendors or your internal staff, whom I have spoken to three times. You’d think my file would document my calls. I am also receiving phone calls and text messages trying to sell me dryer vent cleaning, moss removal and pressure washing. Let’s figure out the simple gutter cleaning service before I add more services.

Bwalya Melu
Nov 1, 2024

Very detailed, professional and efficient ! Did a wonderful job, best gutter cleaning and clearing job I have seen done on our house!

Rishank Manan
Oct 31, 2024

Just started using Neds services. Impressed with the efficiency and cleanliness. Folks showed up on time and performed all needed cleaning.
Definitely recommend

Joy Dise
Oct 29, 2024

They did clean my roof and gutters like they used to but the issue is they left the wet debris in paper bags and left them for me to drag to the curb to be picked up. I’m 80 years old and can’t hardly push the wheeled bins much less drag those heavy wet debris.if they’re wet, and to top it all it rained that night, the garbage man would not pick them up or it would be all over the road. Ned’s is supposed to take the debris with them! I called and they came to pick them up the next day after it had been rained on.

James
Oct 25, 2024

They always come on the schedule time they do their job and consistent. They clean my roof they clean my gutters. What can I say? They’re pretty good.

Charles H.
Sep 28, 2024

Did a great job; will definitely use them again. However, it did seemed a bit pricey but I’m probably not knowledgeable on what is a reasonable price should be.

Jeff Koch
Sep 25, 2024

The gutters/downspouts installation team showed up on time and before beginning the installation, listened to my concerns regarding some special circumstances with our property that made the project more challenging. The crew addressed those concerns and once completed, everything looked great; and when they ran water through the system, everything functioned perfectly.

Katie A.
Jul 19, 2024

1/22/24: Ned’s reached out after seeing my review. Kristi was much nicer to deal with than the first 2 agents that were not helpful or empathetic. Kristi refunded my window cleaning and offered to take care of the damage their workers caused. I declined that offer. Sometimes you just have to move on. This is a good example of how poor communication and training of customer service and field technicians can result in losing a previously satisfied customer. I wish I could say I would trust Ned’s again, unfortunately I’m done.
12/20/24: I’ll be updating this review once I find out how Ned’s resolves serious problems we had with this year’s services. They used a pressure washer to clean windows and removed paint from my window trim.
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The team arrived promptly for the gutter and roof cleaning. They left the property clean. We had to request a call back for the roof due to stubborn debris that was initially resistant to the treatment. They took care of this without question or charge and very quickly! I am pleased that they chose to sweep the roof rather than apply more chemicals. It looks great now. We will use them again- signed up for bi-annual gutter service so we don’t have to worry in the future.

Margaret Vallejos
Jun 30, 2024

Neds just completed a thorough cleaning of my roof. Gustavo’s crew, Eyner, crew leader and Kevin did an excellent job. They worked diligently all day. They had some machine mechanical problem and left late in the day but were back early the next day to finish the job. They were respectful of our American and Marine Corp flags. They removed them while cleaning and replaced them when finished! We received outstanding service from this crew.

Robert Jamieson
May 26, 2024

Quick, professional, polite and friendly.

One caveat: please use electric leaf blowers!

Gas blowers pollute as much as 40 modern cars and are 3% efficient (unless you’re trying to make sound).

Electric leaf blower are 90+% efficient and don’t produce pollution or noise!

Zeda Williams
Jan 30, 2024

Love that they showed up, took care of business and I hardly knew they were there but the gutters were sparkling clean.

Keith Snyder
Dec 3, 2023

The workers were polite and professional. The roof is now free of debris with a zinc coating to prevent future moss growth. Gaston and his crew were awesome.

Alicia Estrella
Apr 17, 2023

Ned Stevens always does a very good job cleaning my gutter, I really appreciate how well they clean up after themselves.

LauriV Bertagna
Mar 18, 2023

All of my gutters needed replacing. The team showed up in not so great weather and completed the job in two days. I have a house, cottage and separate garage. They were friendly, did a solid job and left the place clean.

Kathleen Tansey
Jun 14, 2021

They showed up, were very efficient, and left no mess. My husband is 83 and needed a light sensor replaced where he could not reach, these gentlemen did it for him. YEAH! They left a receipt on the door, no additional work noted. They also cleaned up the debre on the deck and sidewalk and put in leaf bag.

Daryl Shamitoff
Oct 7, 2020

The crew went above and beyond to make sure I was happy with the roof and gutter cleaning! Well done.

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137 locals recently requested a quote
  • 709 Industry Dr, Tukwila, WA 98188
  • Residential Roofing
  • Free Estimates
  • Green Roof
  • TPO Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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