- 205 Hallene Rd Unit 319, Warwick, RI 02886
- Commercial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Ned Stevens Gutter Cleaning”?
Customer feedback is largely negative, with many reviews highlighting significant issues related to service quality and communication. Several customers reported incomplete or unsatisfactory work, with instances of left-over debris and a lack of professionalism from customer service representatives. Many expressed frustration over poor communication regarding scheduling, often receiving short notice before appointments or no-shows entirely. While a few customers shared positive experiences, the prevailing sentiment suggests a need for substantial improvement in service delivery.
What Users Like The Most
- Crew arrived within minute of advanced notice and completed cleaning in about 1/2 hour.
- Ned Stevens Gutter Cleaning consistently delivers first-class service.
- Very nice technicians. Did a wonderful job.
- Good service and prompt.
- Quoted me a good price for full gutter replacement so I gave them the go-ahead.
What Users Like The Least
- The service I received was not worth the price.
- They claimed they couldn’t do the gutters because of the gutter guards.
- Not good experience. After the next day rain all dirt came down from the gutters.
- They came out initially, said they could not complete the cleaning.
- I would not recommend the company for this service.
Recommended Reviews
I wouldn’t recommend these guys to anyone. The first time they showed up they left without doing the job because they claimed they couldn’t do the gutters because of the gutter guards, the second time they showed up they couldn’t do the job because they’re ladders weren’t big enough. I called upset and they said they’d send their most experienced crew out. The third time they showed up they removed the gutter guards and claimed to have done the cleaning. They left screws all over my lawn and drive way. My tenant got a screw in his tire, they left gutter guards in my bushes, in my hammock, leaned on the side of the house, and even in my gutters sticking out!! I called back livid and they said they said they would send a team out to make it right and clean up. The crew came out removed the gutters guards, didn’t even do a sweep for the screws, left half of the guards next to my garage, and left gaurds sticking out of my gutter. I’m done.
Go elsewhere. The window sills still had bugs on them after the guys left and any windows with screens were just sprayed and left looking even worse than before. I could have removed the one screen I had up but they didn't even bother to ask even though I home during the service and blamed it on fact that I booked the service online. If you're going to provide subpar service to people who book online you shouldn't have that as an option.
The service I received was not worth the price. While the company presents itself as a high-standard provider, the actual service was subpar. You’d likely be better off choosing a smaller company that offers better value. When I contacted customer service, the representative was rude and dismissive—I didn’t feel any sense of care or professionalism.
Company Locations
Branch Offices
- 205 Hallene Rd Unit 319, Warwick, RI 02886
- Commercial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated