Coastal Chimney & Contracting
- 3630 S Plaza Trail ste 150 b, Virginia Beach, VA 23452
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
At Coastal Chimney & Contracting, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Virginia Beach and surrounding areas. Our comprehensive range of services includes roof installation, emergency roof repair, roof deck repair, and gutter cleaning, allowing us to manage complex projects from inception to completion. Our organized approach ensures that every detail is meticulously attended to, resulting in durable and high-quality outcomes. We understand the importance of reliable service, which is why our team is committed to delivering consistent results that provide long-term value for our clients.
Whether you need roof waterproofing or skylight repairs, we are equipped to handle the challenges that arise, ensuring a seamless experience throughout the project lifecycle. With our strong project coordination capabilities, we tackle even the most intricate jobs with confidence, making us a trusted choice for your contracting needs.
Customer feedback for Coastal Chimney & Contracting presents a mixed sentiment. While many reviewers praised the professionalism, punctuality, and quality of service provided by the technicians, there are serious concerns regarding scheduling and communication. Some customers reported frustrating experiences with delayed appointments and a lack of follow-up on issues after payment. The positive reviews highlight consistent efficiency and thoroughness in service, but the negative comments regarding unresponsive customer service create a cautious perception of the company.
- They were prompt, very friendly and did not try to do anything that was not necessary when performing an inspection.
- The technician arrived on time and was friendly, very knowledgeable and was able to clean and inspect our gas fireplace efficiently.
- Simply put, they will go above and beyond to provide great customer service and great results with our fireplaces.
- Everyone I spoke with was kind and professional.
- They provided us with a timely and detailed quote for a fireplace remodel we were bidding.
- The scheduling process has been extremely disappointing.
- Multiple no-show instances without prior notification.
- It took you a year to respond ridiculous and a shame.
- Once they have your money good luck having them comeback.
- They could not get it right with fixing my leak.
I feel compelled to share my experience with Coastal Chimney & Contracting regarding a $3,500 gas insert fireplace installation project. Their technician/project bidder, Adam, was polite and initially responsive. He was actually the primary reason I chose them over lower-bid competitor (Keithans Gas and Chimney Services) The scheduling process has been extremely disappointing.
Timeline of events:
Initial contact: December 9, 2024
Current date: February 22, 2025
5 canceled/rescheduled appointments
Multiple no-show instances without prior notification
The most frustrating aspects have been:
Repeated requests to confirm appointments that were subsequently canceled
No proactive communication about cancellations
Being redirected between various "divisions" despite being a small company
Having to take multiple days off work for appointments that never occurred
While I understand weather conditions and unexpected situations can affect scheduling - I want them to be safe and understand some project need to bye dry. But the lack of basic communication and professional courtesy is unacceptable for a company. I've missed days of work to sit at my house waiting for them to show up. As a potential customer, you should be prepared for:
Extensive delays - there's always someone else they have to schedule first
Poor communication - Adam gave me his business card but his voicemail box is full and doesn't return calls or text
The need to constantly follow up even though they send confirmations and then just say they were mistakenly sent.
The quality of their work may be excellent, but I cannot speak to that as I'm still waiting for the project to begin after more than two months of scheduling attempts. Here's a copy of the appointments and quote - hopefully this saves someone a headache like we are going through.
Fantastic work, very professional. Adam showed up for the installation right when he said he would with a friendly crew. The had all of the equipment, tooling, and hardware to overcome the challenges our existing chimney presented. I truly believe that had we gone with the "lowest bid" we would have had delays in the installation. I would highly recommend Coastal Chimney and am pleased to endorse them.
I was referred by a Real Estate agent in my office. As someone who is intentional about working with small and local businesses, I was very impressed. They were prompt, very friendly and did not try to do anything that was not necessary when performing an inspection. They are a family-owned local business who will continue to be my go-to for all my fireplace needs. As a local real estate agent and property manager it is invaluable to have contractors and companies that are honest, professional and prompt.
137 locals recently requested a quote
- 3630 S Plaza Trail ste 150 b, Virginia Beach, VA 23452
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.